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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service center at Crest Cadillac in Frisco has always provided excellent service. Service manager Monica Toombs is top-notch. She consistently goes above and beyond to ensure our vehicles perform at their best. She is one of the main reasons we keep returning to the Crest Cadillac service center.
Business response:
Thank you for your wonderful feedback about your experience with our service center. We are thrilled to hear that you have consistently received excellent care and that our service team has helped keep your vehicles performing at their best. It means so much to know that the dedication to going above and beyond has made such a positive impact on your experience. Your loyalty and trust in returning to Crest Cadillac truly reflects the quality of service we strive to provide every day. We look forward to continuing to exceed y... read more
Quick and excellent Had a very good experience with Arman. Will be looking forward to work with him again
Business response:
We are delighted to hear about your positive experience with us. Your feedback about receiving quick and excellent service truly means a lot to our team. We understand how important it is to provide efficient and high-quality service, and we are pleased that we met your expectations. It's wonderful to know that you had such a good experience and that you're looking forward to working with us again in the future. We appreciate your trust in our team and look forward to serving you again soon.
Easy to work with. Quick. Lunch was great. Dean was prepared and quick as well
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team made the process smooth and efficient for you. It's great to know that you found our service quick and that you enjoyed your lunch. We take pride in being well-prepared and ensuring our customers have a positive experience from start to finish. Your feedback about how easy we were to work with means a lot to our entire team. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future... read more
I had an amazing experience with Logan! He was super helpful, professional, and really went above and beyond to make sure everything with my Cadillac service was done right. He followed up with me every step of the way and made the whole process smooth and stress-free. It’s rare to find someone who truly cares about the customer experience like he does. Thank you, Logan — you definitely earned my trust and respect!
Business response:
We are overjoyed to hear about your wonderful experience with our service team! It sounds like you received the exceptional level of care that every customer deserves. We're thrilled that your Cadillac service was handled with such attention to detail and professionalism. The consistent communication throughout the process and dedication to ensuring everything was completed properly reflects our commitment to excellence. Your trust and respect mean everything to us, and we're grateful for customers like you who take the time... read more
Impeccable service , top notch professionals, beautiful store I highly recommend this store for both purchases and service .
Business response:
We are utterly delighted to hear about your wonderful experience with our team and facility. Your recognition of our professional service standards and the quality of our showroom means so much to us. We truly appreciate customers like you who take the time to share such positive feedback about both our sales and service offerings. Thank you for recommending Crest Cadillac to others who are looking for exceptional automotive care and expertise.
Very competent courteous thorough thoughtful service He offered to help me with a referral at crest body shop for the damage to my car.
Business response:
Thank you for your wonderful feedback about the exceptional service you received. We are delighted to hear that our team provided you with such competent and courteous assistance. It means a great deal to know that you found the service thorough and thoughtful, and we truly appreciate you recognizing the extra effort made to help you with the body shop referral for your vehicle damage. Your positive experience reflects our commitment to going above and beyond for every customer who visits Crest Cadillac. Thank you for choosi... read more
Beautiful people are there to assist you ! The people are polite and professional. Thank you for a very clean car
Business response:
We are grateful for your wonderful feedback about our team and service. It means so much to hear that you found our staff to be helpful and courteous during your visit. We take great pride in maintaining high standards of cleanliness and professionalism, and your recognition of these efforts truly makes our day. Thank you for choosing Crest Cadillac and for taking the time to share your positive experience with us.
The dealership is very efficient in scheduling and performing service of my vehicle. The communication with text messages is awesome.
Business response:
Thank you for your review! We are delighted to hear that you found our scheduling and service process so efficient. It's wonderful to know that our text message communication system has made your experience more convenient. Your feedback about our streamlined approach means so much to our team. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with excellent service for your vehicle needs.
Very good service I need another service for tire system The message says : service tire monitoring system needs repair.
Business response:
Thank you for your review and for recognizing our commitment to excellent service. We're pleased to hear about your positive experience with us. We understand that you need assistance with your tire monitoring system repair, and we're here to help you get that issue resolved promptly. Our skilled technicians are well-equipped to handle tire system diagnostics and repairs to ensure your vehicle operates safely and efficiently. We appreciate your trust and look forward to providing you with the same quality service for your up... read more
Crest Cadillac has a 4.7 star rating with 12,032 reviews.
Crest Cadillac is closed now. It will open on Monday at 7:00 a.m.