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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great customer service, very knowledgeable service writer, explained the process and provided detailed information and got my issue resolved.
Business response:
Thank you for the wonderful feedback! We're thrilled that our knowledgeable service advisor provided excellent customer service and thoroughly explained the process to resolve your issue. Your positive experience means everything to us at Crest Cadillac.
Greg was informative about my service and provide important updates Great knowledge and customer service
Business response:
Thank you for the wonderful feedback! We're thrilled that our knowledgeable service advisor provided excellent customer service and thoroughly explained the process to resolve your issue. Your positive experience means everything to us at Crest Cadillac.
Bret made the experience so easy. We didn't come in expecting to purchase, but he wasn't pushy and we were able to make a decision on our terms
Business response:
Thank you for sharing your wonderful experience! We're delighted that Bret made your visit comfortable and pressure-free, allowing you to make your decision on your own terms. Your feedback means a lot to us at Crest Cadillac.
He got my car ready when he said he would and gave me a car to drive. He was very professional and friendly
Business response:
Thank you for your wonderful feedback! We're delighted that we had your car ready on time and provided you with a courtesy vehicle. Our team takes pride in delivering professional and friendly service. We appreciate you sharing your positive experience with Crest Cadillac!
Quick and efficient I like the ride service with Alto also. Clean and friendly also
Business response:
Thank you for your wonderful feedback! We're thrilled you found our service quick and efficient, and that you enjoyed the ride service with Alto. Your positive experience means everything to us at Crest Cadillac, and we look forward to serving you again.
Felix Villatoro, who sold me my car is patient, knowledgeable and professional. Schuyler Crouch, Business Manager is also very professional and working with him was very easy. Crest is wonderful.
Business response:
Thank you for your wonderful review! We're delighted to hear about your positive experience with Felix and Schuyler. Your kind words about their professionalism mean so much to us. Thank you for choosing Crest Cadillac!
I like Bryan b/c he's a true Texan (like me). No bunk and straight shooter. Thank you, Bryan and will be back soon to get some things done on the XT5. - Sharon Elliott
Business response:
Thank you for the wonderful feedback! We're thrilled you connected so well with Bryan and appreciated his straightforward approach. We look forward to welcoming you back soon for your XT5 service needs.
Very satisfactory in every way. Always great. I have always been very happy working with Monica and all the staff. They have been welcoming, efficient, and helpful . A great group to be in your corner.
Business response:
Thank you for your continued trust in our team! We're thrilled that Monica and our staff have consistently provided you with welcoming, efficient service. Your satisfaction means everything to us, and we're grateful for the opportunity to serve you. Having supportive customers like you makes all the difference!
Someone stole my Handicap card out of my Escalade. Other than thievery it was fine
Business response:
Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.
Crest Cadillac has a 4.7 star rating with 13,623 reviews.
Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.