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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good but finance was a few hours process They were busy so took longer than expected
Business response:
We are absolutely thrilled to hear about your positive experience! We understand that the financing process took longer than you anticipated due to our busy schedule that day. We truly appreciate your patience during the extended wait time. Your feedback helps us recognize when our service timing could be improved, and we value customers like you who understand that quality service sometimes requires additional time. Thank you for choosing us and for taking the time to share your experience.
It was great. Chase always goes above and beyond They always make it easy for me
Business response:
Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that your experience with us was great and that our team consistently makes things easy for you. It means so much to know that you feel our staff goes above and beyond to provide exceptional service. Your kind words about the outstanding care you receive truly brighten our day. We appreciate your trust and look forward to continuing to exceed your expectations in the future.
Great dealership! Very fast and efficient. Staff is very helpful. Austin and Schuyler did a great job and got me out in less than two hours with a new Escalade. They did great job with explanations and answering my questions.
Business response:
We are thrilled to hear about your positive experience! It's wonderful to know that our team provided you with fast and efficient service while helping you find your new Escalade. We're pleased that our staff was able to assist you effectively and complete everything in under two hours. Your feedback about the helpful explanations and thorough answers to your questions means so much to us. We truly appreciate you taking the time to share your experience and for choosing us for your automotive needs.
Easy and effortless Logan explained what was needed with out being pushy and got us a loaner. No pressure
Business response:
We are grateful for your wonderful feedback about your experience with us. It's fantastic to hear that the process felt smooth and straightforward for you. We're pleased that our team member provided clear explanations about your service needs while maintaining a comfortable, no-pressure approach. Knowing that we were able to arrange a loaner vehicle for your convenience makes us truly happy. Your positive experience means everything to us, and we appreciate you taking the time to share these kind words.
It's always a very good experience. Great customer service. I've always been impressed with my experience and the dealership and Greg, as well.
Business response:
We are thrilled to hear that you consistently have such positive experiences with us. Your kind words about our customer service mean so much to our entire team. It's wonderful to know that we continue to impress you with each visit and that you feel well taken care of. We truly value your continued trust in our dealership and look forward to providing you with the same excellent service in the future.
I called Crest for a known issue and recall notice. The Service department was very accommodating in scheduling my appointment. I was planning on waiting for the service to be completed, but the Service Representative, Logan McPherson was kind enough to provide me a loaner. Logan informed me daily of the status of my vehicle. Crest Service Department did a great job.
Business response:
We are utterly delighted to hear about your wonderful experience with our service department. Your feedback about the accommodating scheduling and the excellent care you received really means a lot to us. We understand how important it is to keep you informed throughout the process, and we are so pleased that you felt well taken care of with daily updates on your vehicle's status. The loaner vehicle service shows our commitment to making things as convenient as possible for you during your visit. Thank you for recognizing th... read more
They were very dependable, very courteous. They did good job on the repairs. So glad they came and got my car, left a loaner , And brought my car back.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that you found our staff dependable and courteous throughout your visit. We take great pride in delivering quality repair work and are pleased that we met your expectations. Our pickup and delivery service with loaner vehicle availability is designed to make the service process as convenient as possible for our customers, and we're delighted that this made a difference in your experience. Your kind words about the team's pro... read more
He helped me even though my appointment was the previous day, for some reason. Scheduling flaw. Thank you Arman
Business response:
We are thrilled to hear about your positive experience with us! We understand that there was a scheduling mix-up with your appointment timing, and we're so glad that our team was able to assist you despite the confusion. It's wonderful to know that you received the help you needed and felt well taken care of. Your kind words mean so much to us, and we truly value customers like you who take the time to share their experience. Thank you for choosing Crest Cadillac, and we look forward to serving you again in the future!
Caring, friendly and always makes me feel confident that work to be done will be perfect and timely at a fair price
Business response:
Thank you for your review. We are thrilled to hear that our team has consistently provided you with the caring and friendly service you deserve. Your confidence in our ability to deliver excellent work within the expected timeframe while maintaining fair pricing means everything to us. We truly value customers like you who recognize our commitment to quality and reliability. Your trust in our services motivates us to continue exceeding expectations for every client who visits Crest Cadillac.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,021 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 6:00 p.m.