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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,282 reviews
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rt121859's profile image
rt121859 
4 months ago

Very easy and personable group- kept me informed all along the journey and made me feel valued 

Business response:

Thank you for your positive feedback! We're thrilled that our team kept you informed and made you feel valued throughout the process. We truly appreciate customers like you who recognize our commitment to excellent service. 

ELISECVICTOR's profile image
ELISECVICTOR 
4 months ago

Ever since I started working with Logan, I have no issues with the dealership service prior to that. I was pretty dissatisfied so he is exceptional and I'm very happy. 

Business response:

We're thrilled to hear about your positive experience with Logan! Your feedback about the exceptional service means so much to us. We truly value customers like you and appreciate you sharing your experience. 

bgsmulaw's profile image
bgsmulaw 
4 months ago

Excellent Chris was personable and responsive. And he worked hard to complete the task. At hand 

Business response:

Thank you for the wonderful feedback about Chris! We're thrilled to hear he was personable, responsive, and worked hard to complete the task. His combination of personal warmth and strong work ethic is exactly what we strive for at Crest Cadillac. We appreciate you sharing your positive experience. 

Fazel0's profile image
Fazel0 
4 months ago

Exceptional service advisor Shawn is a very polite and hard working guy . He took care of my concerns greatly. 

Business response:

We are utterly delighted to hear about your wonderful experience with our service team. Your recognition of the polite and hardworking approach you received truly means the world to us. We're thrilled that your concerns were handled with such care and attention. Your kind words about the exceptional service you received reflect exactly the type of experience we strive to provide every customer. Thank you for taking the time to share your positive feedback. 

ROBBIEARMIJO's profile image
ROBBIEARMIJO 
4 months ago

Always great service Greg is good at keeping me updated and communication is easy to access and I always appreciate the ride service if I have to leave my vehicle 

Business response:

We are thrilled to hear about your positive experience with our service team. Your feedback about receiving excellent updates and having easy communication access really means a lot to us. It's wonderful to know that our courtesy transportation service has been helpful when you need to leave your vehicle with us. We truly value your continued trust in our team and appreciate you taking the time to share your experience with others. 

Jonathan's profile image
Jonathan 
4 months ago

Excellent experience at Crest Cadillac. The service team was professional, timely, and very attentive. Everything was explained clearly, and my vehicle was returned in great condition. Highly recommend their service department. 

Business response:

Thank you immensely for sharing your wonderful experience. We are thrilled to hear that our service team provided you with such professional and attentive care. Your feedback about the clear communication and timely service truly means a lot to us. It's wonderful to know that your vehicle was returned to you in excellent condition and that you felt valued throughout the entire process. We appreciate you taking the time to recommend our service department and look forward to continuing to provide you with the exceptional serv... read more

Margiehammond7's profile image
Margiehammond7 
4 months ago

Crest has always served us well. Wouldn’t buy a car from anywhere else. Service department is great. 

Business response:

We genuinely appreciate your continued loyalty and trust in our team. It means everything to us that you consistently choose to return for your automotive needs. Your confidence in our dealership and positive experience with our service team truly makes our day. We're honored to be your go-to destination for vehicles and service, and we look forward to continuing to exceed your expectations for years to come. 

CHELSEAPOIROT's profile image
CHELSEAPOIROT 
4 months ago

It was amazing! My car came back sparkling and very clean We love crest Cadillac 

Business response:

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your vehicle returned to you in such pristine condition and that the cleaning exceeded your expectations. Your satisfaction means everything to our team, and we truly appreciate your loyalty and trust in our services. It's feedback like yours that motivates us to continue delivering exceptional care for every vehicle that comes through our doors. 

SMULLINSMBA's profile image
SMULLINSMBA 
4 months ago

They were very cordial and respectful of my time. My car servicing was completed when promised and had an overall great experience. 

Business response:

We genuinely appreciate your kind words about our team's approach to customer service. It means so much to hear that our staff treated you with courtesy and respect throughout your visit. We understand how valuable your time is, and we're pleased that we could honor our commitment to complete your vehicle service as scheduled. Your positive feedback about having such a wonderful experience with us truly brightens our day. We look forward to continuing to provide you with the same level of excellent service. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,282 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 6:00 p.m.