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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Thank you Randy for trying to make it right. I'm a very busy mom of 6 kids driving to several schools everyday and practices and school functions. I need to make sure I have a reliable vehicle. I would love to be able to trust a service department for future services when needed. I look forward to doing business again. Thank you so much. Stephanie
Business response:
Thank you for sharing your feedback! We completely understand how important it is to have a reliable vehicle, especially with your busy schedule. We're glad to hear that Randy did his best to make things right. Our goal is to provide service you can trust, and we're excited to have the opportunity to work with you again in the future. If you ever need anything, don't hesitate to reach out. We look forward to making your future service experiences as smooth and reliable as possible. Thanks again, and we appreciate your trust!
I want to personally thank Mr. Al Conkleton of Crest Infiniti for an outstanding purchase experience. Dealing with Al was stress free and he provided the best customer service experience. All my questions were answered in a timely manner and we were able to purchase our vehicle in under an hour. No haggling or long waits and we received market value for our trade in. Al personally delivered the vehicle to my house and drove back with the trade in. This was an early Mother’s gift for my awesome wife and mother of my children.... read more
Business response:
Thank you so much for sharing this thoughtful and detailed review! We're thrilled to hear that your experience with Mr. Al Conkleton was exceptional from start to finish. It’s wonderful to know that the process was stress-free, efficient, and that Al’s commitment to outstanding customer service made such a meaningful impact. Delivering the vehicle personally and ensuring everything went smoothly speaks volumes about the care and dedication he brings to each customer. We're honored to have been part of such a special gift for... read more
Trevor was friendly, responsive, and took the time to really help me understand. thank you.
Business response:
Thank you for sharing your experience! We're so glad to hear that Trevor was friendly, responsive, and took the time to ensure you felt informed and supported throughout the process. Your appreciation means a lot, and we’re happy he could provide the kind of service you deserve.
The fact that I continue to come back should be sufficient to say the dealership is ok.
Business response:
Thank you for your continued loyalty and for taking a moment to leave this 5-star review! Your return visits truly speak volumes, and we're grateful to have earned your trust over time. It's always a pleasure to serve you, and we look forward to continuing to provide the kind of experience that keeps you coming back.
The whole team was very friendly and knowledgeable. They listened and as a result of that, they delivered! We highly recommend this dealership!
Business response:
Thank you for the enthusiastic feedback! We're so glad to hear that the team’s friendliness, knowledge, and willingness to listen made such a positive impact on your experience. Delivering on expectations is what we strive for, and your recommendation means a lot to us. We look forward to welcoming you back in the future!
The visit was very pleasant the staff were outstanding went above and beyond. My family and I felt so welcome like family. I will definitely come back in the future
Business response:
Thank you for your wonderful review! We're so glad to hear that you and your family felt welcomed and taken care of. It's our goal to make every visit as pleasant as possible, and we're thrilled that our team made such a positive impression. We look forward to welcoming you back in the future!
Fast and thorough service! I’ve been coming here for a few years and no complaints!
Business response:
Thank you so much for your continued trust in us! We're thrilled to hear that you've had fast and thorough service every time you've visited. We truly appreciate your loyalty and look forward to serving you again in the future!
This shop is what keeps me coming back and back buying cars from the dealer
Business response:
Thank you for your continued support! We're so glad to hear that our shop and team have earned your trust and loyalty. We look forward to helping you with your next car purchase and making your experience just as great as the last!
Crest is the best dealership ever, great products, service and people, love that place!! We will always support Crest.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us. We're dedicated to providing great products, service, and a friendly environment, and we're grateful for your continued support. We look forward to serving you for many years to come!
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
Crest INFINITI is closed now. It will open at 9:00 a.m.