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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Al Conkelton saved my experience with the dealership. When handling business, I'm not one to show emotions. He's demeanor stayed nice and helpful the entire time. However, the young lady that handled the finance portion, when I signed paperwork on the first day was nice until she saw I didnt want any perks. She text my deposit documents to hold the car to the wrong person and even after advising it was wrong I came the next day and it was still wrong. Her demeanor was very rude once she realized there wouldn't be any additio... read more
Business response:
Thank you for sharing your experience. We are thrilled to hear that Al Conkelton positively impacted your visit and provided the helpful support you needed. Our team strives to create a welcoming and professional atmosphere for all our customers, and Al’s demeanor exemplifies that commitment. We appreciate your feedback regarding the finance portion of your experience. It is important for us to ensure that every aspect of our service aligns with our standards of excellence. We will take your comments into consideration as we... read more
Tony was great. Helped me address what I needed done. Provided a shuttle to help me get back to work while the work was completed on my car in the same day.
Business response:
Thank you, David, for your wonderful feedback! We’re thrilled to hear that Tony was able to assist you effectively and that the shuttle service made your experience more convenient. Our team is dedicated to providing excellent service, and it’s great to know that we met your needs. We look forward to serving you again!
Robert is always friendly and ready to help. He was attentive, friendly and delivered excellent service.
Business response:
Thank you, Maria, for your wonderful feedback! We are thrilled to hear that Robert provided you with friendly and attentive service. Our team strives to create a positive experience for all of our customers, and it's rewarding to know that we met your expectations. We look forward to serving you again!
Jeannie was great to work with and we’ll buy from her again. We will recommend her to all our friends.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience working with Jeannie. It's fantastic to know that you plan to recommend us to your friends. We look forward to serving you again in the future.
Andy and Asad were great to work with, things were smooth and finished when promised
Business response:
Hi Nolan, thank you for your wonderful feedback! We are thrilled to hear that you had a great experience working with Andy and Asad. Our team is committed to providing smooth and timely service, and it's rewarding to know that we met your expectations. We look forward to working with you again!
I now have 2 Infinity QX60s and I’m proud of both. I’ve never owned a better vehicle so now I drive a Black Car service with my new one. I have used other service centers and have had mixed reviews for them all. Every time I’ve taken my car to Crest, I’ve been glad I did. They may not be the cheapest service option around but the extra cost is well worth the peace of mind I get knowing the work is being done correctly and in the off chance of any mistakes, they warranty their work. Crest Infinity is now the only place I will... read more
Business response:
Thank you for your wonderful review! We are thrilled to hear that you are enjoying your two INFINITI QX60s and that your experience with us has been consistently positive. Our team is dedicated to providing quality service and ensuring that our customers feel confident in the work we do. We appreciate your acknowledgment of the value we offer, and we're glad that you recognize the importance of peace of mind when it comes to vehicle maintenance. Thank you for recommending us for all maintenance and repairs. We look forward t... read more
Great Service! Professional staff, very courteous! Tony was great! I was greeted well and felt great throughout the entire service!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience. Tony and the rest of our team appreciate your kind words. We're glad you felt welcomed and well cared for throughout your visit — that's exactly what we strive for!
passionate about his job and because of him we are definitely coming back again for more
Business response:
Thank you for the wonderful feedback! We're so glad to hear that his passion for the job made such a positive impact on your experience. We can't wait to welcome you back again for more great service!
Great experience. Al is a pleasure to work with - personable, friendly, professional. Kayla was also a huge help in the finance department. Smooth process, good people
Business response:
Thank you for sharing your positive experience with us! We are thrilled to hear that Al and Kayla made such a great impression on you. Our team is dedicated to providing a friendly and professional environment, and it’s wonderful to know that you found the process smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future.
Crest INFINITI has a 4.6 star rating with 8,588 reviews.
Crest INFINITI is closed now. It will open on Monday at 9:00 a.m.