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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Got my vehicle in and out of service quickly. Lyn Ford is an excellent service advisor!
Business response:
We are pleased to hear that your service experience was efficient and timely. It's wonderful to know that Lyn Ford provided you with outstanding service advisory support. Your positive feedback about our team's dedication to quick and professional service means a great deal to us. We truly value customers like you who take the time to recognize excellent service.
After not having a service advisor for a while. I called in to express my concerns and Jordan stated no worries I can be your service advisor from now on. He got me all taken care of with an oil change and Zak detail.
Business response:
We are overjoyed to hear about your positive experience with our service team. It sounds like Jordan stepped up wonderfully to become your dedicated service advisor and ensured you received excellent care. We're delighted that both your oil change service and detail work met your expectations. Your satisfaction means everything to us, and we're thrilled that our team could address your concerns and provide you with the quality service you deserve. Thank you for taking the time to share your experience.
Nice process , fast and love the loaner. No waiting or hassle. My car was super clean when I got it back.
Business response:
We are delighted to hear about your positive experience with our service process. It's wonderful to know that everything moved smoothly and efficiently for you without any unnecessary delays. We're particularly pleased that the loaner vehicle met your expectations and that you found your car in excellent condition upon pickup. Your feedback about the streamlined experience reinforces our commitment to providing hassle-free service. We truly value customers like you who take the time to share their experiences.
Service was delivered as promised, on time and with professionalism. Lyn is always the Best!!
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to know that we delivered everything as promised and met your expectations with our timing and professional approach. Your recognition of our commitment to excellent service truly brightens our day. We appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the same level of quality service in the future.
Great service! Solved my issue and found my warranty to cover it! Also gave me a loaner when the service team was back up,
Business response:
Thank you for sharing your positive experience with our service team. We understand how important it is to have warranty coverage identified and utilized effectively for necessary repairs. Your satisfaction with our ability to resolve your concerns and provide convenient transportation options during the service process means a great deal to us. We appreciate customers like you who take the time to recognize quality automotive care, and we look forward to continuing to serve your vehicle maintenance needs.
Nice pressure less experience. Barry and Tyler were very professional. I’m sorry, don’t feel obligated to 15 word response.
Business response:
Your positive experience means the world to us! We're thrilled that you found the atmosphere relaxed and without any unnecessary pressure during your visit. Barry and Tyler truly embody the professionalism we strive for at Crest Volvo Cars, and we're delighted they made such a positive impression. Your feedback about the comfortable, no-pressure environment reinforces our commitment to creating genuine connections with every customer who walks through our doors. We appreciate you taking the time to share your thoughts and lo... read more
Transparent, honest, quick, clean, well organized, friendly, all supervisors show strong sense of responsibility as well
Business response:
We are delighted to hear about your wonderful experience with our team. Your recognition of our transparency and honest approach means everything to us. It's heartening to know that our efforts to maintain a clean and well-organized environment made a positive impression during your visit. We take great pride in our team's commitment to responsibility and delivering quick, efficient service while maintaining that friendly atmosphere you experienced. Your kind words about our supervisors and their dedication truly highlight w... read more
Great service at the Volvo dealership. The team member was very knowledgeable and helpful. Thank you.
Business response:
We are ecstatic to hear about your positive experience with our team. It's wonderful to know that our staff member provided you with knowledgeable assistance and helpful service throughout your visit. Your feedback means a great deal to us and reinforces our commitment to delivering exceptional customer care. We truly value your trust in our dealership and look forward to continuing to serve you with the same level of excellence in the future.
Always clean and the staff is friendly and professional. They did excellent work and in a timely manner. The loner car was excellent and a smooth process
Business response:
We are elated to hear about your wonderful experience with our team. Your kind words about our clean facilities and friendly, professional staff truly mean a lot to us. It's fantastic that we completed your service work with excellence and efficiency. We're also thrilled that the loaner vehicle process went smoothly for you and that you were pleased with the vehicle provided. Your positive feedback motivates us to continue delivering the high-quality service that our customers deserve.
Crest Volvo Cars has a 4.7 star rating with 10,442 reviews.
Crest Volvo Cars is closed now. It will open at 8:30 a.m.