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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Lyn and Ally provided an exceptional experience as always.. thanks for keeping me informed every step of the way
Business response:
We are excited to hear about your wonderful experience with our team. It's fantastic to know that you received such outstanding service and that our staff kept you well-informed throughout the entire process. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive feedback. Thank you for being such a valued customer at Crest Volvo Cars.
Very friendly service from the person who greeted me as I exited my car to the service advisor to the persons who arranged my loaner car.
Business response:
We are utterly delighted to hear about your wonderful experience! Your kind words about the welcoming atmosphere from the moment you arrived truly mean a lot to us. We take great pride in ensuring every team member provides exceptional service, from our greeting staff to our service advisors and loaner car coordinators. It sounds like our team successfully created the smooth and pleasant experience we strive for with every visit. Your feedback reinforces our commitment to maintaining the highest standards of customer care, a... read more
Everyone was efficient and very nice to deal with. Easy booking and check out when I pick d up my car. Lyn always goes the extra step to make sure the customer has a great experience.
Business response:
Thank you for your wonderful feedback! We are delighted to hear that our team was efficient and pleasant to work with throughout your visit. It's great to know that the booking process and pickup went smoothly for you. We truly appreciate you recognizing how our staff member goes above and beyond to ensure every customer has an exceptional experience. Your kind words mean so much to our entire team at Crest Volvo Cars, and we look forward to continuing to provide you with outstanding service in the future.
Fantastic service experience! Jordan Farmer was extraordinarily courteous, professional and prompt with all communication (as always). Highly recommended!
Business response:
Thank you for your wonderful feedback! We are delighted to hear about your fantastic service experience. It's wonderful to know that you received such courteous and professional service with prompt communication throughout your visit. We truly appreciate you taking the time to share your positive experience and for recommending us to others. Your feedback means a great deal to our team and motivates us to continue providing exceptional service to all our customers.
Lyn and Allie provided for an exceptional service as always. They took care of my service needs and I was well informed of their process.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. It's fantastic to know that you received exceptional care and were kept well-informed throughout the entire process. Your satisfaction means everything to us, and we're grateful for customers like you who continue to trust us with their service needs. Thank you for taking the time to share your positive feedback about your visit.
Bryan was amazing. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience.
Business response:
Thank you for sharing your wonderful experience with our team. We are so pleased to hear that you feel we provide exceptional service and that our staff consistently takes great care of you. Your kind words about receiving a luxury experience truly mean the world to us. We appreciate your loyalty and are grateful to have customers like you who recognize the dedication our team puts into every interaction. Thank you for taking the time to share this feedback.
Lyn is great and the only reason I consistently bring my vehicle in! Well done as always Lyn
Business response:
We sincerely value your continued trust in bringing your vehicle to us. It means so much to hear that you consistently choose us for your automotive needs. Your recognition of our team member's dedication and excellent service truly brightens our day. We are proud to have earned your loyalty and look forward to continuing to provide you with the outstanding care you deserve for many visits to come.
We recently had the pleasure of working with Tim, and we couldn't be happier with our experience. Tim listened attentively and patiently to our preferences. He was extremely knowledgeable about the functions and truly went above and beyond to help us find the car with a particular feature we requested. We felt confident throughout the stress-free and transparent process. Thanks to Tim, and we highly recommend Tim to anyone looking for a new car.
Business response:
We are happy to hear about your wonderful experience with our team. It sounds like you received the attentive and patient service that every customer deserves. We're pleased that our staff's knowledge and dedication helped you find exactly what you were looking for, especially with that particular feature you requested. Creating a stress-free and transparent process is something we strive for, and we're delighted that you felt confident throughout your visit. Your recommendation means the world to us at Crest Volvo Cars, and... read more
Great attention and reception. Manager was very communicative during the period it took to repair the car. However, there were 3 items which I would suggest improving. 1- have the tech do a check before returning the car. The AC was reset and didn’t work until I ask the manager about it. Also a tool was left in the Motor close to rotating parts… just found it and I guess I was lucky that didn’t damage anything. 2- I asked for checking both wheel alignment and balance because the car vibrates after 85-90 mph. They said they c... read more
Business response:
Thank you for sharing your experience, Orlando. We truly appreciate your positive feedback about our attentive reception and the manager's clear communication throughout your car's repair process. We understand your frustration regarding the specific areas that fell short of your expectations. Your feedback is valuable as it helps us identify where we can strengthen our service processes to ensure every customer receives the thorough, complete experience they deserve. We take your feedback seriously and will use it to improv... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,078 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.