This profile has been claimed by the business owner or representative.
Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fabian is awesome and had great follow through on the service of my XC90. Thank you
Business response:
Thank you for the positive feedback about Fabian and your XC90 service experience! We're thrilled to hear about the excellent follow-through you received. Your feedback means a great deal to us at Crest Volvo Cars.
Lyn is always extremely communicative and provides excellent customer service. Thank you for always helping us understand which services are needed, and, most importantly, why.
Business response:
Thank you for taking the time to share your wonderful feedback about your service experience. We truly value hearing how our team's clear communication and thorough explanations have made a positive difference for you. It's wonderful to know that you feel well-informed about the services your vehicle needs and the reasoning behind our recommendations. Your recognition of the exceptional customer service you've received means so much to all of us at Crest Volvo Cars. We're grateful for your trust and look forward to continuin... read more
I brought my XC90 in for a key replacement. Seems you shouldn’t put them through the washing machine, go figure. Fabian was friendly and knowledgeable. Helped get me into a loaner and went over the process and discussed other maintenance items with me. He stayed in regular communication and the key replacement was less than quoted over the phone. When does that ever happen? They got my car fixed up and the service technician found a safety issue that needed to be addressed. They took care of my car and me. Highly recommend b... read more
Business response:
Thank you for the wonderful review! We're thrilled that Fabian provided excellent service for your key replacement and that everything went smoothly with the loaner process. Your recommendation of Crest Volvo and our team means so much to us. Thanks for choosing us!
Mark the Service rep was excellent and overall I am really happy with Crest volvo.
Business response:
Thank you for the wonderful feedback! We're thrilled that Mark provided excellent service and that you're happy with Crest Volvo. We appreciate you sharing your positive experience and look forward to serving you again.
Our experience with Mark has been nothing less than outstanding. He has worked on our vehicle and we would like for him to be our vehicle advisor.
Business response:
Thank you for your wonderful feedback about Lyn! We're delighted that you have such confidence in her service that you wouldn't consider going anywhere else. Your loyalty and trust mean everything to us at Crest Volvo Cars.
Crest service department was Very efficient and most certainly helpful. Great experience for our first service appointment.
Business response:
Thank you for the wonderful feedback about your first service experience! We're thrilled our team was efficient and helpful. We look forward to serving you again at Crest Volvo Cars.
I’m new to Frisco so had to change my care service, care, maintenance location. I didn’t think I would be as happy with anyone as I was with Autobaun in Fort Worth. However, I was very pleasantly surprised. From scheduling all the way to completion and pick up (delivery to my house), I was very pleased and made to feel like a valued customer.
Business response:
Thank you for choosing Crest Volvo Cars! We're thrilled that we exceeded your expectations and made you feel like a valued customer. We understand how challenging it can be to find trusted service providers in a new area, and we're honored you chose us for your vehicle's care and maintenance needs. We look forward to continuing to provide you with excellent service.
Everyone was so helpful and service was great! They were quick about getting me a loan car so I could be on my way!
Business response:
Thank you for your wonderful feedback! We're thrilled that our team was helpful and that we could quickly get you set up with a loaner vehicle. Your positive experience means a lot to us at Crest Volvo Cars, and we look forward to serving you again!
Lynn Ford, Service Reppresentative, and Delfin, Service Tech, are the two reasons I come to Crest for service. They're really the best.
Business response:
Thank you for highlighting our teams excellent service! We're thrilled they're the reason you choose Crest for service. Your recognition means the world to us and we look forward to continuing to exceed your expectations.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,652 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.