Cross Creek Hospital Together with Ascension Seton's cover image

This profile has been claimed by the business owner or representative.

Cross Creek Hospital Together with Ascension Seton

2.0

About this business

Location details

8402 Cross Park Dr, Austin, TX, 78754, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.0491 reviews
Select a rating
Maria B.'s profile image
Maria B. 
rating
7 years ago

Psychiatric hospitals are very difficult to evaluate since only angry customers tend to write reviews. We had our daughter here after an overdose and it was the third time she had been into a facility like this but our first time here. We are from San Antonio and didn't want to drive the 2 1/2 hrs to see her but it turned out to be the best decision that we made. We were supported by the EMS who said that, of all the places that they go, Cross Creek was one of the better ones. We received a call from the RN who discussed her... read more

Tom W.'s profile image
Tom W. 
rating
8 years ago

Sh*tty hospital. Ex-wife was here (was still married to her at the time). Not competent in so many different ways: - They botched the court request for extended involuntary commitment. By failing to request involuntary administering of medications, she effectively sat there for two whole weeks, without meds. -By the time meds started, insurance company questioned her need to be there. Hospital could not adequately represent her condition leading to denial of benefits for nearly two of the 6 weeks she was committed ($18k),... read more

Nichol J.'s profile image
Nichol J. 
rating
9 years ago

Pros and cons to this hospital. My 18yr old daughter was sent here after a suicide attempt. Acceptance to the hospital was fast and easy. Location was easy to get to. Communication from staff about visiting hours, telephone visits and what items to bring was poor. My daughter complained that the food quality was poor and housekeeping was very poor. On the positive side, the doctor was able to put her on medication that helped her. The psychology staff could've have done a better job (in my opinion) by being honest about her... read more

Charmaine H.'s profile image
Charmaine H. 
rating
9 years ago

my brother was put to that hospital for get a help for one week.. this hospital is so amazing! they help him get better before he discharged from that hospital. they provide you everything to help you get better. I'm going to say this hospital is so best for him or anyone. if it happens to me I definitely will go there again if I don't feel safe or something. He said he feel so safe when he were there. 

Ryan N.'s profile image
Ryan N. 
rating
10 years ago

We tried a different hospital before this one and Cross Creek was head and shoulders above it! They had a method of therapy that was much better suited to our family plus the administrators and doctors were much more responsive to our questions. I would definitely use them again. 

russell l.'s profile image
russell l. 
rating
a week ago

They don't have much in the way of gluten free or dairy free foods. They don't give you your heart medications as prescribed by cardiologist. They don't allow you much in the way of sleep because the other patients are always screaming or crying all night. They do not know how to treat PTSD so if you're a veteran stay away from this place. I heard there are places worse than this and can't fathom the thought of someplace worse than this. The whole floor woke up freezing one night because they ran the A/C all night when it wa... read more

Elizabeth L.'s profile image
Elizabeth L. 
rating
3 weeks ago

They serve NO VEGAN FOOD, the chef is an asshole and it is crazy town. They don't care and there is no counseling or encouragement. No peace of mind and no you cannot leave voluntarily. It's hell for someone with ADHD. It's a locked unit. I felt in prison yet no enforcement with met hitting on woman. The staff does not care. 

Lisa M.'s profile image
Lisa M. 
rating
4 weeks ago

https://www.facebook.com/share/1GjXNDR9AE/?mibextid=wwXIfr Please reach out if you need advocacy. 

Lisa M.'s profile image
Lisa M. 
rating
a month ago

Admissions area are unsafe with doors that don't lock. Staff aggressively antagonizes patients causing them to snap, which results in placement in a higher level of care, and thus make more money. Short staffed. Staff rages up and down the hallways with their tablets just openly saying how horrible this place is. I mean, how is this safe or even legal? The risk to Acadia Healthcare and Ascension Texas is enormous. I've contacted the values line for ascension and Acadia health. I have case numbers. If you are a victim... read more

Frequently asked questions about Cross Creek Hospital Together with Ascension Seton

How is Cross Creek Hospital Together with Ascension Seton rated?

Cross Creek Hospital Together with Ascension Seton has a 2 star rating with 491 reviews. 

When is Cross Creek Hospital Together with Ascension Seton open?

Cross Creek Hospital Together with Ascension Seton is open now. It will close tomorrow at 12:00 a.m.