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Cross Creek Hospital Together with Ascension Seton
- Psychiatrists
- Austin, TX
About this business
Location details
8402 Cross Park Dr, Austin, TX, 78754, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Psychiatric hospitals are very difficult to evaluate since only angry customers tend to write reviews. We had our daughter here after an overdose and it was the third time she had been into a facility like this but our first time here. We are from San Antonio and didn't want to drive the 2 1/2 hrs to see her but it turned out to be the best decision that we made. We were supported by the EMS who said that, of all the places that they go, Cross Creek was one of the better ones. We received a call from the RN who discussed her... read more
Sh*tty hospital. Ex-wife was here (was still married to her at the time). Not competent in so many different ways: - They botched the court request for extended involuntary commitment. By failing to request involuntary administering of medications, she effectively sat there for two whole weeks, without meds. -By the time meds started, insurance company questioned her need to be there. Hospital could not adequately represent her condition leading to denial of benefits for nearly two of the 6 weeks she was committed ($18k),... read more
Pros and cons to this hospital. My 18yr old daughter was sent here after a suicide attempt. Acceptance to the hospital was fast and easy. Location was easy to get to. Communication from staff about visiting hours, telephone visits and what items to bring was poor. My daughter complained that the food quality was poor and housekeeping was very poor. On the positive side, the doctor was able to put her on medication that helped her. The psychology staff could've have done a better job (in my opinion) by being honest about her... read more
my brother was put to that hospital for get a help for one week.. this hospital is so amazing! they help him get better before he discharged from that hospital. they provide you everything to help you get better. I'm going to say this hospital is so best for him or anyone. if it happens to me I definitely will go there again if I don't feel safe or something. He said he feel so safe when he were there.
We tried a different hospital before this one and Cross Creek was head and shoulders above it! They had a method of therapy that was much better suited to our family plus the administrators and doctors were much more responsive to our questions. I would definitely use them again.
As the mother of a young man needing in-patient care, I had a terrible experience. Our direct admission took 3.5 hours. I took my son brand new clothes still with tags because it had gone from warm weather to freezing weather. He never got them and I have now called 5 times and each person I talked to, from patient advocate to unit nurse to nursing supervisor, apparently brushed me off saying they would go look for the clothes and then never called me back. When my son was discharged, it had to be on a Saturday and there ... read more
Neglect of patients. I personally witnessed a woman with a spider bite have to suffer for multiple days until the moment she collapsed. The nurses didn't help or believe the woman until she fully collapsed. The woman lost bladder control nothing was done. They left her sitting in her urine soaked clothes on the floor of the bathroom, crying, and begging for EMS. Avoid Cross Creek like the plague! Additionally, reverse racism exists, and is present at this facility. The patients shouldn't have to wear ear plugs, but at Cross... read more
I agree with others that I would give one star if possible and that this place is violating several patient rights, breaking laws, and should be shut down. I went completely voluntary and have sought mental health help before that was life-changing for me which is why its so upsetting that this is some peoples first experience seeking help and that they wont do so again because of this hospital. DO NOT GO OR SEND A LOVED ONE HERE. I have a long story regarding my stay here and will be filing a formal complaint against the ho... read more
Someone stated that if there could be a zero star, that would be what I would give this place! When you can't tell the employees from the patients, yes it's that bad, there's a serious problem. They tell me that they gave me all of my stuff, but I've got two tags on my stuff that are still showing up in the hospital-my wallet with all of my IDs, being one of them, but they won't let me in there to find it. Incompetence at its peak! Thank God I have AirTags on my stuff, or they would falsely claim that I was delusional! It's ... read more
Frequently asked questions about Cross Creek Hospital Together with Ascension Seton
How is Cross Creek Hospital Together with Ascension Seton rated?
Cross Creek Hospital Together with Ascension Seton has a 2 star rating with 473 reviews.
When is Cross Creek Hospital Together with Ascension Seton open?
Cross Creek Hospital Together with Ascension Seton is open now. It will close tomorrow at 12:00 a.m.