This profile has been claimed by the business owner or representative.
Cross Creek Hospital Together with Ascension Seton
- Psychiatrists
- Austin, TX
About this business
Location details
8402 Cross Park Dr, Austin, TX, 78754, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Psychiatric hospitals are very difficult to evaluate since only angry customers tend to write reviews. We had our daughter here after an overdose and it was the third time she had been into a facility like this but our first time here. We are from San Antonio and didn't want to drive the 2 1/2 hrs to see her but it turned out to be the best decision that we made. We were supported by the EMS who said that, of all the places that they go, Cross Creek was one of the better ones. We received a call from the RN who discussed her... read more
Sh*tty hospital. Ex-wife was here (was still married to her at the time). Not competent in so many different ways: - They botched the court request for extended involuntary commitment. By failing to request involuntary administering of medications, she effectively sat there for two whole weeks, without meds. -By the time meds started, insurance company questioned her need to be there. Hospital could not adequately represent her condition leading to denial of benefits for nearly two of the 6 weeks she was committed ($18k),... read more
Pros and cons to this hospital. My 18yr old daughter was sent here after a suicide attempt. Acceptance to the hospital was fast and easy. Location was easy to get to. Communication from staff about visiting hours, telephone visits and what items to bring was poor. My daughter complained that the food quality was poor and housekeeping was very poor. On the positive side, the doctor was able to put her on medication that helped her. The psychology staff could've have done a better job (in my opinion) by being honest about her... read more
my brother was put to that hospital for get a help for one week.. this hospital is so amazing! they help him get better before he discharged from that hospital. they provide you everything to help you get better. I'm going to say this hospital is so best for him or anyone. if it happens to me I definitely will go there again if I don't feel safe or something. He said he feel so safe when he were there.
We tried a different hospital before this one and Cross Creek was head and shoulders above it! They had a method of therapy that was much better suited to our family plus the administrators and doctors were much more responsive to our questions. I would definitely use them again.
Abusive and Neglectful (no star) As background, Christopher was hospitalized following a broken femur and complications related to his mental illness, including a recent suicide attempt. Upon his admission, Stephanie Hernandez, the caseworker, informed us that he would remain in care for approximately 45 days to address both his physical rehabilitation and mental health needs. However, I was recently contacted by Gabriella, another staff member, who stated that Christopher is now scheduled to be released after only a few d... read more
(this is a long review but worth it please read) this place should be shut down and most staff members should be in jail. i went to cross creek a month before i turned 18 the staff members did not care about anyone i was having health issues to the point where my stomach would hurt so bad i could not get up and the nurses would just yell at me to get up and say theyll get me checked later it wasnt till the end of my stay that someone finally came in and checked on me and i was having a health issue with one of my organs when... read more
A Nightmare Disguised as Care If I could give negative stars, I would. My experience here was traumatic, dehumanizing, and inexcusable. What is advertised as a place for healing and help is, in reality, a cold, chaotic, and at times abusive environment. The staff (with a few rare exceptions) were either apathetic, overwhelmed, or outright cruel. I was ignored when I was in distress, talked down to like I was a child, and treated more like a problem than a person. I witnessed other patients being mocked, overmedicated into ... read more
Understandable that there are protocols & limitations to what admin desk operator can do or information they can provide. Over the course of a week however, I have been stuck in a loop of messages going into a void. (Despite being on the "ROI") These operators are simply rude & unable to communicate with even the amount of empathy required to work a fast food counter. I was hung up on, spoken to as though needing information on one's spouse in a mental wing in another city is unreasonable. This has been more than one person... read more
Frequently asked questions about Cross Creek Hospital Together with Ascension Seton
How is Cross Creek Hospital Together with Ascension Seton rated?
Cross Creek Hospital Together with Ascension Seton has a 2 star rating with 468 reviews.
When is Cross Creek Hospital Together with Ascension Seton open?
Cross Creek Hospital Together with Ascension Seton is open now. It will close tomorrow at 12:00 a.m.