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Cross Creek Hospital Together with Ascension Seton
- Psychiatrists
- Austin, TX
About this business
Location details
8402 Cross Park Dr, Austin, TX, 78754, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was discharged recently from this...place. Calling it a hospital is laughable. Went in voluntarily and was treated like an animal. Cold shower, no hygiene supplies and threats from staff members for non compliance on ANYTHING. I was threatened with electro shock therapy which I don't think they even do anymore. But the staffffffff, worst part. Unprofessional, rude, triggering, belittling and I assume all deaf because they straight up ignore you. If you are or have a loved one strugglin, yes please of course reach out for h... read more
I only wish I had read these reviews before making the decision to admit myself to Cross Creek for anxiety and depression in Feb. of this year. Unfortunately, Cross Creek is at the top of a list of mental health care hospital providers which is handed out to patients at Integral Care Austin. My experience at CC was traumatizing and to be honest the less I force myself to remember the better. Even though I was a voluntary admission, I still needed their staff psychiatrist sign-off for discharge, which after five days I beg... read more
I only wish I had read these reviews before making the decision to admit myself to Cross Creek for anxiety and depression in Feb. of this year. Unfortunately, Cross Creek is at the top of a list of mental health care hospital providers which is handed out to patients at Integral Care Austin. My experience at CC was traumatizing and to be honest the less I force myself to remember the better. Even though I was a voluntary admission, I still needed their staff psychiatrist sign-off for discharge, which after five days I beg... read more
cross creek doesn't provide any type of therapy... many workers are very rude. i asked for a journal or paper on the second day of my stay and didn't get it till i was about to be discharged. the doctors were virtual and there was no record of any of the pills i was given after being discharged
Update: add THEFT to the list of grievances. I received a phone call from a staff member. She stated that I left a piece of jewelry there. It was an anklet. Unfortunately, I mentioned it was silver, and her voice changed. She said silver very excitedly. Then she offered to mail the item to my home. I asked if I could have a tracking number for the item and she said no. I NEVER RECEIVED THE ANKLET. Things like this are occuring at cross Creek for obvious reasons.
They don't have much in the way of gluten free or dairy free foods. They don't give you your heart medications as prescribed by cardiologist. They don't allow you much in the way of sleep because the other patients are always screaming or crying all night. They do not know how to treat PTSD so if you're a veteran stay away from this place. I heard there are places worse than this and can't fathom the thought of someplace worse than this. The whole floor woke up freezing one night because they ran the A/C all night when it wa... read more
They serve NO VEGAN FOOD, the chef is an asshole and it is crazy town. They don't care and there is no counseling or encouragement. No peace of mind and no you cannot leave voluntarily. It's hell for someone with ADHD. It's a locked unit. I felt in prison yet no enforcement with met hitting on woman. The staff does not care.
https://www.facebook.com/share/1GjXNDR9AE/?mibextid=wwXIfr Please reach out if you need advocacy.
Admissions area are unsafe with doors that don't lock. Staff aggressively antagonizes patients causing them to snap, which results in placement in a higher level of care, and thus make more money. Short staffed. Staff rages up and down the hallways with their tablets just openly saying how horrible this place is. I mean, how is this safe or even legal? The risk to Acadia Healthcare and Ascension Texas is enormous. I've contacted the values line for ascension and Acadia health. I have case numbers. If you are a victim... read more
Frequently asked questions about Cross Creek Hospital Together with Ascension Seton
How is Cross Creek Hospital Together with Ascension Seton rated?
Cross Creek Hospital Together with Ascension Seton has a 2 star rating with 514 reviews.
When is Cross Creek Hospital Together with Ascension Seton open?
Cross Creek Hospital Together with Ascension Seton is open now. It will close tomorrow at 12:00 a.m.