Crossroads Treatment Centers

CAHLIL I. 

on Birdeye

2 years ago

Very rude bathroom dirty 

STACEY B. 

on Birdeye

2 years ago

they have new help. and they are not to polite. It is like a new revine and it is bad. They old girls are polite I looked forward to my appointment. 

Lauren R. 

on Birdeye

2 years ago

My experience during my latest appointment on 9/17/22 was one of the most absurd and offending appointments I have ever experienced with crossroads. I did not ask- but was told I could do a tele-health appointment due to me not being in the area for so long - I usually go to the Cranberry pa office but I am homeless right now due to the housing crisis- amongst many other things. My tele health was for the Beaver Pa office. As soon as I answered the phone a physician by the name of Bethanne Meyer-mccabe started screaming a... read more

Alex K. 

on Birdeye

2 years ago

My experience was so bad that I’m pretty sure I’m going to withdraw from treatment 

Cory H. 

on Birdeye

2 years ago

Drug test are faulty and when I wanted one sent out they said it was to lAte. I was not informed of dirty urine until 15 days after this kept me from getting my take homes back. I am not transferring to another clinic. Also Amanda never gets to work til 5:15 to 5:30 but has people on hold. This is an issue for working people. I was told by director the urine would be looked into and someone would talk to Doctor it was never done 

Alex K. 

on Birdeye

2 years ago

I knew I was supposed to have an office visit today and then someone in the call-center messed up the scheduling so when I did my appointment with the case management lady yesterday we talked about the fact that I need to call the call center and make sure that it was in fact telehealth today. So I did that and the lady that I talk to you said yes it was telehealth so I click on my telehealth link this morning at 9:55 when my appointment is and I wait for probably half an hour and no one shows up so I called on the call cent... read more

ANGELA B. 

on Birdeye

2 years ago

Didnt do anything or really asked anything told me a therapist would call me never gotten a call from nobody! 

CHERYL D. 

on Birdeye

2 years ago

Service was good as usual. The only thing that I’ve honestly found confusing is the way the office is set up now. Since they changed things around, I still find it confusing to navigate way around the office. I know it makes more sense but I guess it will take time get used to it. Although last time I was in, the lady in toxicology or whatever it is called where they give us the drug tests, did not get any vital information from me. I sat down and took the mouth swab test and that was it. There was one thing that I would... read more

Jose R. 

on Birdeye

2 years ago

Still no regard on people needing to get to work. You can buffer time get their early and sit and listen to nurses talk complain about counselor make responses inappropriate. If you work don’t start this treatment sad! Can’t keep a job under this poor process and lack of care