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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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Unethical practices that negatively impact patients due to high turnover of staff, lack of accurate medical documentation best practices, poor training and low morale from organizational culture therefore low productivity from staff. I have tried to contact Dr. Rupert McCormac for an issue that is causing me stress induced health issues and was supposedly resolved by the previous doctor, director, counselor and nurse staff with documentation. Notes and and flag were supposed to be entered on my profile to mitigate future and... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, John. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420 and we'll be happy to assist you.
You guys did great but my prescription did not get called in, I never got a text about my prescription yesterday.
Business response:
Greetings, Thank you for contacting Crossroads. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient access specialist. Again, thank you for reaching out.
Need to find a better way to do drug testing, the current person has got it so screwed up that it takes a long time to get it done and some of us are on a time restraint for work or outher things we need to do
Business response:
Thank you for providing your feedback and letting us know about this issue, Denver. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Ok good have a day
Business response:
Hi Marcus, thank you for submitting your review with us. We noticed that you gave us a Two star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!
Well the doctor lied in the doctor notes and I can prove she changed my appointment and added false notes and half and a half after I left the office. I have been there for YEARS at least 4. I don't see why her lies are part of my medical record but the truth can't be since she didn't know she was being recorded. It's truly a risk to your sobriety! Choose another clinic!!!?
Business response:
Thank you for providing your feedback and letting us know about this issue, Deborah. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
The worst experiences I've had ever since the only good counselor, Clint, left. These people are a complete joke. They only follow policy when it's beneficial for them. And the "lab" that they use has got to be ran by monkeys. Any time A test shows up as possibly diluted they say you've failed for phentanyl. So basically if you work outside and drink a lot of water then they think you take phentanyl, it's retarded. I've been clean for almost two years but all of the sudden I'm told that I use phentanyl, lmao, that wasn't eve... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Very rude bathroom dirty
Business response:
Thank you for providing your feedback and letting us know about this issue, Cahlil. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
they have new help. and they are not to polite. It is like a new revine and it is bad. They old girls are polite I looked forward to my appointment.
Business response:
Thank you for providing your feedback and letting us know about this issue, Stacey. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
My experience during my latest appointment on 9/17/22 was one of the most absurd and offending appointments I have ever experienced with crossroads. I did not ask- but was told I could do a tele-health appointment due to me not being in the area for so long - I usually go to the Cranberry pa office but I am homeless right now due to the housing crisis- amongst many other things. My tele health was for the Beaver Pa office. As soon as I answered the phone a physician by the name of Bethanne Meyer-mccabe started screaming a... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Lauren. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.