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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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Mixed up my urine sample. Haven’t done drugs since I started and the lady behind the desk was on the phone the whole time not paying attention didn’t write my name on my sample and I ended up coming up hot. And it’s impossible. Horrible experience
Business response:
Thank you for providing your feedback and letting us know about this issue, Michelle. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Help is needed at this location. Nurses come and go. Counselors come and go. The patients needs are often overlooked for example sometimes we have to wait over an hour to dose and see our counselors which then leaves us without a JOB because no one seems to care that we have a job as well!! And god forbid if your hospitalized and released because I’ve waited 7 hours to dose after being released because they never can seem to reach anybody at the local hospitals or they are just too short handed to dose people and call for re... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Amber. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Need more connection with doctors and when we call to speak to the director of the program a few times and never receive a call back that’s not good. This is life or death for someone like myself who takes my sobriety very serious. To this facility I’m just a number and I don’t like that.
Business response:
Thank you for providing your feedback and letting us know about this issue, Tara. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Everything is great but the only thing I would change is patients signing documents at the check in window…. This should be done with the patient’s councilor and nowhere else…… it slows down the line and as you know, drug addicts do not like to wait for any reason and speeding this process up will help the patients that are in line behind the individual having to sign 2-6 documents
Business response:
Hi, Robert. Thank you for taking the time to rate us!
I asked for strips and when calling in the prescription to a new Pharmacy, they called in pills instead of strips.
Business response:
Good Afternoon, Thank you for contacting Crossroads. We will contact you shortly. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out.
I thought the appointment took entirely too long and stuff
Business response:
Thank you for providing your feedback and letting us know about this issue, Melinda. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
From day one this is has been the worst place for treatment the only time it was good was when tara chifgord was here now we have no counselors and the nursing staff is the absolute worst rude women i have ever met.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jayna. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
my appointment time was for 510pm in your connellsville office and wasnt seen by doctor until around 630pm.. why are we having to go in to office if the dr doesnt even have to? worst visit ive ever had
Business response:
Thank you for providing your feedback and letting us know about this issue, Rae. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
The doctor was fine when I walked in at the treatment center there were two receptionist and the one receptionist was not engaging and not happy for me
Business response:
Thank you for providing your feedback and letting us know about this issue, Patrice. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,213 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.