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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,213 reviews
Crystal F.'s profile image
Crystal F. 
4 years ago

This place has really turned upside down it’s total chaos and everyone has been upset about the way things are going on 

Business response:

Thank you for providing your feedback and letting us know about this issue, Crystal. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

Erin F.'s profile image
Erin F. 
4 years ago

I’m switching clinic’s because I was accused of false positive for the second time and had my take home taken for no reason at all! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Erin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

Charles (Lebron) J.'s profile image
Charles (Lebron) J. 
4 years ago

As far as my counselor I could t ask for better. The ladies at the pay window are great but the staffing shortage at the dosing windows causes a problem. I could get a work pass but I can’t leave my daughter alone to be there at 445 or whatever the time is. Personally I don’t understand why people can’t get a work pass and that allow them to go straight to a window. The people that have to be at work are risking job loss or punishment because several of us can’t be there at the allotted time. 

Business response:

Hi Charles (lebron), thank you for submitting your review with us. We'll be happy to assist you with your inquiry. You can contact our patient liaison by email on our website (located in the 'Contact Us' section). Or you can reach out to our patient engagement center at 800-805-6989. Thank you again!  

Paige F.'s profile image
Paige F. 
4 years ago

This place needs to get their shit together. They can’t keep counselors or ANY employees. They have no clue what’s going on at all times. They don’t care about their clients. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Paige. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

Brandi D.'s profile image
Brandi D. 
4 years ago

THOSE COUNSELORS CANNOT EVEN SEE THEIR PATIENTS BECAUSE YALL HAVE NO DAM CAP ON ACCEPTING NEW PATIENTS!!!!!!! here’s an idea…..how about let the counselors actually do their job with their patients instead of being pushed away all the dam time because they are always sooo god dang busy!!!! Y’all give them WAAAAAY TOO MUCH to the point they aren’t even enjoying their jobs anymore!!!!! GIVE THEM POOR COUNSELORS A DAM BREAK AND STOP BEING SO MONEY HUNGRY AND ACCEPTING ANYONE!!!! MAKE A FRIGGN WAITING LIST THIS IS BULLSHIT THE A... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Brandi. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

NATASHA L.'s profile image
NATASHA L. 
4 years ago

I had to wait for longer than was necessary and when I did get seen by the doctor the secretary scheduled me in for the wrong day and I had to bring it up to the doctor in order to fix it. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Natasha. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

GARRETT B.'s profile image
GARRETT B. 
4 years ago

Dr Glover told me within the 1st 20 seconds of appointment I was being discharged for not having suboxone in my system for my last two drug screens!!! Funny part is I have never been on suboxone I’ve been on vivitrol shot monthly injections so there would be no reason for me to have suboxone in my system!!! My dr in cranberry was closed on my injection day due to flooding in office so they did a zoom app with dr glover so I could get revia until my next injection dr glover didn’t know what revia was he said so you want subox... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Garrett. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at "contact us" on our website, and we'd be happy to assist you.  

Jonathan R.'s profile image
Jonathan R. 
4 years ago

Receptionist Gina was SUPER nice and helpful but the doctor turned me away because I was a transfer patient. Gina tried her best to help, but the doctor was not interested. The doctor was VERY rude to his staff, the way he treated and talked to them was terrible. I was disgusted. When the receptionist told the doctor we might have to reschedule my appointment, the doctor said “Good”. and walked away. The doctor would sit in his office and yell making the receptionist Gina come to his office immediately, regardless of w... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Jonathan. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

IZEEM W.'s profile image
IZEEM W. 
4 years ago

The doctors listen and let you know what’s good for you and what not good for you I like crossroads clinic 

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,213 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.