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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,212 reviews
Amanda A.'s profile image
Amanda A. 
4 years ago

I think everyone that works here is amazing!!! They treat everyone with the utmost respect and I love that about them. From the man Damian at the front door, to Cody or the beautiful female at the front desk to all the beautiful doctors and nurses, to the beautiful sweet director Sheila. I love them all! Everyone is always very sweet and kind to me. I want to thank all of them 🙏 💖 for helping me through my journey to do better in my life. God bless 🙏 them all. Sincerely, Amanda A. 

Heather C.'s profile image
Heather C. 
4 years ago

Y'all are seriously a disgusting organization. You care more about money than you do a person's recovery. You punish people instead of helping them. I have been on both sides of recovery and I thank GOD that the place I went to cared. The problem is, is people I care about go to your establishment and I am SICK of the way they are treated. They tell you that the dose you give them isn't enough, and that they don't even get CLOSE to 24 hours...they have been telling you for almost a year that they need their dose raised and y... read more

MISTY R.'s profile image
MISTY R. 
4 years ago

Waited over 24 hours for my script ended up having to see another provider because they couldn’t get a hold of the original provider I saw 

Business response:

Thank you for providing your feedback and letting us know about this issue, Misty. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

CHRISTOPHER S.'s profile image
CHRISTOPHER S. 
4 years ago

Terrible!!! It was wors experience I ever had with crossroads… the new doctors are so Ignorant and rude they should be fired!!!!!🤬🤬🤬🤬🤬🤬🤬 

Business response:

Thank you for providing your feedback and letting us know about this issue, Christopher. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

JONATHAN W.'s profile image
JONATHAN W. 
4 years ago

The doctors here allow me to tell my truth without it interfering with my treatment I don’t know if I would be alive today if it were not for them. I simply tell them my truth and if it were not for the help of all of them I wouldn’t be where I am today so thank you 

ALEXA M.'s profile image
ALEXA M. 
4 years ago

They were running so far behind schedule that I had to leave before even seeing the doctor. The staff was great and apologetic but since I never saw the doctor I can’t tell you my opinion on them. I was told that “this happens all the time” and told to “come back in tomorrow as a walk in”. 

Business response:

Good Afternoon, Thank you for contacting Crossroads. We will contact you shortly. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out.  

MELANIE M.'s profile image
MELANIE M. 
4 years ago

It took about an hour and a half for me to see the doctor and had to talk to 2 different nurses/techs before that and the doctor I saw was very poor and I felt extremely judged. Which this isn’t a typical experience I usually have from this place. The waiting was beyond ridiculous…especially when you show up on time for your appointment or are early and don’t cause any problems. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Melanie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

Robert K.'s profile image
Robert K. 
4 years ago

To many rule changes with out letting anyone know until you are made to be wrong false drug screening this place needs a change for the good to encourage to get off methadone 

Business response:

Thank you for providing your feedback and letting us know about this issue, Larry. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison by email on our website, and we'd be happy to assist you.  

TAHIEM C.'s profile image
TAHIEM C. 
4 years ago

This office use to be on point if you look at my early comments I loved the sevice now I always be on time even early but i always wait a hr to be seen 

Business response:

Thank you for providing your feedback and letting us know about this issue, Tahiem. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient by email on our website and we'd be happy to assist you.  

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,212 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.