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Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Always great service and professionally done
Business response:
We sincerely value your feedback about the excellent service you received. It means so much to us at Crown Toyota when customers recognize our team's commitment to delivering quality care in a professional manner. Your experience reflects exactly what we strive to provide every day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same high standards.
I had to wait a bit longer than I expected. I chalk them up to how many customers were in front of me.
Business response:
Your review is appreciated, Richard. We understand that waiting longer than anticipated can be frustrating, and we're grateful for your patience during what was clearly a busy period. Your understanding about the number of customers ahead of you shows great consideration. We work hard to serve everyone efficiently while maintaining the quality service our customers deserve. Thank you for taking the time to share your experience with Crown Toyota.
Perfect for every Toyota owner
Business response:
We are excited to hear that Crown Toyota has been the ideal choice for your Toyota ownership experience. Your feedback about us being perfect for every Toyota owner means so much to our team. We truly appreciate you taking the time to share your positive experience and are grateful to have earned your trust and satisfaction.
The service at Crown Toyota is always excellent The serice department is always keeping you informed on any additional problems they might discover, They will work with you on any issues.
Business response:
We are thrilled to hear about your consistently positive experiences with our service team. Your recognition of how our service department keeps you well-informed about any additional concerns they find during maintenance means so much to us. We truly value customers like you who appreciate our collaborative approach to addressing any vehicle issues that arise. Thank you for taking the time to share your feedback about the excellent care you receive at Crown Toyota.
I liked the prompt courteous service and the friendly people.
Business response:
Thank you for sharing your experience with Crown Toyota. We're delighted to hear that our team provided you with efficient and welcoming service. Your appreciation for our staff's courteous approach means a great deal to us.
Josh in service keeps you updated on any issues that arise.
Business response:
Thank you for the positive feedback about Josh and our service team! We're glad he kept you well-informed throughout the process. Clear communication is important to us, and we appreciate you sharing your experience at Crown Toyota.
They take great care of me. Nice people
Business response:
Thank you for your kind words! We're delighted to hear you feel well taken care of and that our team made such a positive impression. We appreciate you taking the time to share your experience and look forward to continuing to serve you at Crown Toyota.
Kept me informed and explained why service was necessary.
Business response:
Thank you for your positive feedback, Richard! We're thrilled that our service team kept you well-informed and provided clear explanations. Transparent communication is important to us, and we appreciate you sharing your experience. We look forward to serving you again!
The service department at Crown always does a great job!
Business response:
We are pleased to hear about your positive experience with our service team. Your confidence in the quality of work we provide means so much to us. We understand how important reliable automotive service is, and we're honored that you continue to trust Crown Toyota with your 4Runner's care. Thank you for taking the time to share your feedback about the consistently excellent service you've received.
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,634 reviews.
When is Crown Toyota open?
Crown Toyota is open now. It will close at 6:00 p.m.