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Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have been going to Crown Toyota since 2021. I purchased a new RAV 4. The service has been top notch they have treated my wife and me very good. I never worry about the Toyota getting serviced. They also take care of my Honda CRV. Its good to know that there are business out there that still take care of you after the sale. Thanks
Business response:
We are pleased to hear about your wonderful experiences with us since 2021. Your loyalty means everything to us, and we truly value that you trust us with both your RAV4 and Honda CRV service needs. It brings us great joy to know that you and your wife feel well cared for every time you visit. We believe in building lasting relationships with our customers, and your feedback confirms that we are succeeding in that mission. Thank you for recognizing our commitment to providing excellent service long after your purchase. Custo... read more
Always excellent service. The best people ever!
Business response:
We are thrilled to hear about your wonderful experience with us! Your kind words about receiving excellent service mean so much to our team. We take great pride in providing outstanding care to every customer, and it's incredibly rewarding to know that our efforts have made such a positive impression on you. Your feedback motivates us to continue delivering the high-quality service that you've come to expect. Thank you for being such a valued customer at Crown Toyota!
Josh Fletcher, the service mgr, worked my car into their busy schedule. They installed a new battery; I was on my way in record time. Tom, the service agent helped me with my walker. Great job guys!
Business response:
We are delighted to hear about your positive experience with our team. It sounds like our service manager worked hard to accommodate your needs despite having a busy schedule, and we're pleased that your battery installation was completed so efficiently. We're especially glad to know that our service team provided the extra assistance you needed with your walker - this kind of thoughtful care is what we strive for with every customer visit. Thank you for recognizing the dedication of our staff and for taking the time to shar... read more
Easy to make the appointment. Professional and prompt service. Smooth checkout.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Making appointments simple and convenient is something we work hard to achieve, and we're delighted that the process was easy for you. Your feedback about our team's professional approach and timely service means a great deal to us. We're also pleased that your checkout process went smoothly from start to finish. Thank you for taking the time to share your experience - it helps us know we're meeting our goals of providing excellent servi... read more
Available times for service. Fast service.
Business response:
We are delighted to hear about your positive experience with our service availability and efficiency. It means so much to us when customers appreciate our commitment to providing convenient scheduling options and quick turnaround times. Your feedback about our fast service confirms that we are meeting our goal of respecting your valuable time. We truly appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service in the future.
No problems nothing more to say
Business response:
We genuinely appreciate your straightforward feedback about your experience. It means a great deal to us that you encountered no problems during your time with us. Your satisfaction with our service reflects our commitment to providing reliable and hassle-free experiences for every customer. We appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you and your vehicle with the same level of quality you have come to expect.
Vehicle was repaired very quickly! R fill toxtiotxofot
I always appreciate the professional staff at Crown.
My appointment was at 330p and got me in and out in about 45 minutes
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,460 reviews.
When is Crown Toyota open?
Crown Toyota is closed now. It will open tomorrow at 7:30 a.m.