Crown Toyota's cover image

This profile has been claimed by the business owner or representative.

Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,529 reviews
Select a rating
2005 TOYOTA CAMRY LE/XLE/SE Owner's profile image
2005 TOYOTA CAMRY LE/XLE/SE Owner 
2 weeks ago

The service was great; the suggestions for repairs helped a lot. 

Business response:

Thank you for the positive feedback! We're glad our service team's repair suggestions were helpful for you and your Camry. We appreciate you choosing Crown Toyota and sharing your experience. 

2020 TOYOTA 4RUNNER SR5/VEN/LTD/TRD Owner's profile image
2020 TOYOTA 4RUNNER SR5/VEN/LTD/TRD Owner 
2 weeks ago

I had an issue with my vehicle and parts needed. They went above and beyond taking care of the issues while making sure I had transportation and making the service more convenient for me. 

Business response:

Thank you for the wonderful feedback! We're thrilled our team exceeded your expectations and provided the convenience and transportation you needed. Your satisfaction means everything to us, and we appreciate you recognizing our team's extra efforts. We look forward to serving you again at Crown Toyota. 

2025 TOYOTA TACOMA DBCAB/SR5/TRDSPT Owner's profile image
2025 TOYOTA TACOMA DBCAB/SR5/TRDSPT Owner 
3 weeks ago

They always do a good job..very satisfied 

Business response:

Thank you for your review! We're delighted to hear that our team consistently delivers quality service and that you're completely satisfied. Your trust means everything to us, and we look forward to continuing to provide excellent service. 

2016 TOYOTA TUNDRA DOUBLE CAB SR/DOUB Owner's profile image
2016 TOYOTA TUNDRA DOUBLE CAB SR/DOUB Owner 
3 weeks ago

Took care of me immediately. Excellent service today. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that our team provided immediate attention and excellent service. Your satisfaction means everything to us, and we look forward to serving you in the future. 

2011 TOYOTA AVALON/LIMITED Owner's profile image
2011 TOYOTA AVALON/LIMITED Owner 
3 weeks ago

The service was excellent, as usual, and I was able to use a coupon which helped lower the cost of the services. 

Business response:

Thank you for sharing your positive experience! We're delighted the service was excellent and that the coupon helped make it more affordable. Your satisfaction means a great deal to us, and we look forward to continuing to provide quality service. 

2011 TOYOTA CAMRY LE/XLE/SE Owner's profile image
2011 TOYOTA CAMRY LE/XLE/SE Owner 
a month ago

I sold this car years ago. Remove it from my records. 

Business response:

Thank you for your note and for the positive feedback! For assistance with this process, please reach out to us at Tom Dunn at Tdunn02@crowntoyotadecatur.com so we can handle it directly and promptly. 

2020 TOYOTA AVALON LIMITED Owner's profile image
2020 TOYOTA AVALON LIMITED Owner 
a month ago

Provides detailed information on all services performed. Waited for work completion in a nice waiting room. 

Business response:

Thank you for your positive feedback! We're thrilled you appreciated the detailed service information and found our waiting room comfortable. We appreciate you choosing Crown Toyota and look forward to serving you again. 

2018 TOYOTA RAV4 LE Owner's profile image
2018 TOYOTA RAV4 LE Owner 
a month ago

Came in for tire rotation and service and they did a great job! 

Business response:

Thank you for the positive feedback! We're glad our team did a great job with your tire rotation and service. We appreciate your business and look forward to serving you again. 

2006 TOYOTA CAMRY LE/XLE/SE Owner's profile image
2006 TOYOTA CAMRY LE/XLE/SE Owner 
a month ago

They always take great care of us. 

Business response:

We are pleased to hear that you feel well cared for during your visits with us. Your loyalty means so much to our team at Crown Toyota. We strive to provide exceptional service that keeps our customers coming back, and it sounds like we are meeting that goal for you. Thank you for your kind words. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,529 reviews. 

When is Crown Toyota open?

Crown Toyota is closed now. It will open tomorrow at 7:00 a.m.