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Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
All ok took about 2 hours. Had my battery for the fob replaced
Business response:
Thank you for your positive feedback! We're glad your key fob battery replacement went smoothly and that the two-hour timeframe worked well for you. We appreciate you choosing Crown Toyota.
A good experience everything went well, and car runs as good as new.
Business response:
Thank you for the wonderful feedback! We're thrilled that everything went smoothly and your car is running like new. Your satisfaction means everything to our team at Crown Toyota.
Was not greeted when I arrived and had to find someone to open the overhead door for me. After that, I was treated with courtesy and professionalism. I was notified of additional services that my vehicle might need and chose to have a couple performed that day. Service was finished in a timely manner although I had to call to ask if my vehicle was ready.
Business response:
Thank you for your feedback about your service visit. We apologize that you weren't greeted initially and had to find assistance with the overhead door. We're glad our team provided courteous and professional service afterward and that you found value in the additional services. We appreciate your honest review as it helps us improve the service experience for all customers at Crown Toyota.
WADE was very efficient and informative
Business response:
We are privileged to hear about your positive experience with our team. It's wonderful to know that you found the service both efficient and informative during your visit. Providing helpful guidance while keeping things moving smoothly is exactly what we strive for with every customer interaction. Your feedback about the quality of service you received means a great deal to us at Crown Toyota, and we truly appreciate you taking the time to share your experience.
Crown Toyota Service Department Does a Great Job.
Business response:
Thank you for your positive feedback about our service department! We're thrilled to hear our team did a great job. Your review means so much to us and helps us continue delivering quality service at Crown Toyota.
I liked everything about Crown Toyota. They serviced my Honda and Toyota. I can't say enough about the service department. From the time I dropped them off till the time I picked them up I was kept in the loop on what was being done and if any problems. I have had Josh as my service advisor several time I couldn't ask for a more professional and knowledgeable person .Thanks Crown Toyota
Business response:
Thank you for the wonderful feedback! We're thrilled that our service department took great care of both your Honda and Toyota. It's fantastic to hear that Josh and our team kept you well-informed throughout the process. We truly appreciate your trust in Crown Toyota and your kind words about our professional service.
everything done timely that van needed. got us in right away!!
Business response:
We're happy we could accommodate your van's service needs quickly! Your satisfaction with our timely service means everything to our team at Crown Toyota. Thank you for choosing us!
Thorough and professional analysis and service. Good communication, and a reasonable price.
Business response:
Thank you for your positive feedback! We're thrilled you found our service thorough and professional with clear communication at a fair price. We appreciate you choosing Crown Toyota and look forward to serving you and your 2020 Camry XLE again.
Quick and fast service. Kevin the technician was very knowledgeable and friendly.
Business response:
Thank you for the great feedback! We're thrilled to hear Kevin provided you with knowledgeable and friendly service. We appreciate you choosing Crown Toyota and look forward to serving you again!
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,601 reviews.
When is Crown Toyota open?
Crown Toyota is open now. It will close at 6:00 p.m.