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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,469 reviews
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Thomas G.'s profile image
Thomas G. 
2 days ago

Always a pleasure at Crown. Service and people are always the best! 

2017 TOYOTA RAV4 XLE Owner's profile image
2017 TOYOTA RAV4 XLE Owner 
3 days ago

They were prompt. Since my tires were bought at Crown, the service was complimentary which is Great! I have had several tire issues because of nails the past several years. The service department has always provided great service. 

Elester J.'s profile image
Elester J. 
4 days ago

We had a experience with Crown Toyota Salesman TJ was awesome to work with! 

2016 HONDA CR-V LX Owner's profile image
2016 HONDA CR-V LX Owner 
a week ago

Crown Toyota does a great job taking care of our Honda CRV. 

2013 TOYOTA RAV4 XLE Owner's profile image
2013 TOYOTA RAV4 XLE Owner 
a week ago

great service and people. i sat and waited and had a nice area to sit plus beverages 

2005 TOYOTA CAMRY LE/XLE/SE Owner's profile image
2005 TOYOTA CAMRY LE/XLE/SE Owner 
a week ago

The great deal on a set of four tires was much appreciated. 

2009 TOYOTA CAMRY/SE/LE/XLE Owner's profile image
2009 TOYOTA CAMRY/SE/LE/XLE Owner 
a week ago

It is always a positive experience when we have our vehicles serviced. The service department is one of the leading reasons I buy Toyota in Decatur! 

2004 TOYOTA TACOMA DOUBLECAB Owner's profile image
2004 TOYOTA TACOMA DOUBLECAB Owner 
2 weeks ago

People are friendly and smooth transition in and out. 

Business response:

We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our friendly staff and the seamless process means so much to us. We work hard to ensure every visit to Crown Toyota is efficient and welcoming, and it sounds like we hit the mark during your time with us. Thank you for taking the time to share your experience - it truly brightens our day to know we made your visit smooth and pleasant. 

2021 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2021 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
3 weeks ago

I have been going to Crown Toyota since 2021. I purchased a new RAV 4. The service has been top notch they have treated my wife and me very good. I never worry about the Toyota getting serviced. They also take care of my Honda CRV. Its good to know that there are business out there that still take care of you after the sale. Thanks 

Business response:

We are pleased to hear about your wonderful experiences with us since 2021. Your loyalty means everything to us, and we truly value that you trust us with both your RAV4 and Honda CRV service needs. It brings us great joy to know that you and your wife feel well cared for every time you visit. We believe in building lasting relationships with our customers, and your feedback confirms that we are succeeding in that mission. Thank you for recognizing our commitment to providing excellent service long after your purchase. Custo... read more

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,469 reviews. 

When is Crown Toyota open?

Crown Toyota is closed now. It will open at 7:30 a.m.