This profile has been claimed by the business owner or representative.
Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
All I have to do is pick up the phone and call for an appointment. The staff at Crown takes care of everything. I had Wade handling both my Toyota and Honda and I knew what was going on from the time I dropped it off. I appreciate the team at Crown.
Business response:
Thank you for the kind words! We're thrilled that Wade kept you informed throughout the service of both your Toyota and Honda. We take pride in making the process effortless for our customers and look forward to continuing to serve you!
very courteous and professional, have already scheduled more service on a different vehicle there
Business response:
Thank you immensely for sharing your experience with us, William! It is wonderful to hear that our team made a positive impression with their courtesy and professionalism. The fact that you have already scheduled additional service with us is truly the highest compliment we could receive. We look forward to taking great care of you and your vehicles for many visits to come.
Always pleasent visiting the staff at Crown while my car gets checked and serviced.
Business response:
Thank you immensely for taking the time to share your experience, Thomas! It is truly wonderful to hear that every visit feels welcoming and that our team consistently makes a positive impression. We take great pride in creating an environment where our customers feel comfortable and well cared for throughout the service process. We look forward to seeing you again on your next visit!
Service was fast, accurate, and kind.
Business response:
We genuinely admire customers who take the time to share their experience, and hearing that your visit was fast, accurate, and kind means a great deal to us. Those are exactly the qualities we strive to bring to every interaction, and knowing we delivered on all three is truly rewarding. Thank you for trusting Crown Toyota with your 2000 Camry, and we look forward to serving you again.
Competent and fast dealer service
Business response:
Thank you for your kind words! We're glad our team delivered competent and efficient service. We look forward to welcoming you back at Crown Toyota!
Always take it to this dealer for all our maintenance needs even though it's 45 minutes away.
Business response:
Thank you so much for your loyalty and trust! We truly appreciate you making the 45-minute trip for your maintenance needs and look forward to continuing to serve you!
The service schedule was met, problemproblems were diagnosed at a reasonable price. Service advisor, Wade, was knowledgeable and explained problem and procedures for repair then gave me options to do the work. That is what a customer needs of a service visit. Work was scheduled for the my next available time and problem was corrected.
Business response:
We're thrilled to hear about your positive experience with Wade and our service team. Thank you for recognizing our quality service and fair pricing at Crown Toyota.
Excellent rating because of Larry Matthews keeping me informed and up to date.
Business response:
We're thrilled to hear about your positive experience! It's wonderful that Larry provided excellent communication and updates throughout your visit. Your feedback means a lot to us at Crown Toyota, and we look forward to serving you again.
I said I wasn't in a hurry, but it took a week to fix car. Didn't really bother me as long as repair is good.
Business response:
Thank you for your understanding regarding the repair timeline and we're glad you're satisfied with the quality of work on your vehicle. Your patience means everything to us and we appreciate you choosing Crown Toyota.
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,694 reviews.
When is Crown Toyota open?
Crown Toyota is closed now. It will open tomorrow at 7:00 a.m.