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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,574 reviews
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2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner's profile image
2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner 
a month ago

A good place to do business. Good people working to deliver satisfaction. Thanks for asking. 

Business response:

Thank you for your positive feedback! We're glad you found our team reliable and dedicated to your satisfaction. Your recognition of our staff motivates us to continue providing excellent service. We appreciate you choosing Crown Toyota. 

2018 TOYOTA RAV4 HV LIMITED Owner's profile image
2018 TOYOTA RAV4 HV LIMITED Owner 
a month ago

The service department at Crown always provides excellent service! 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our service department. Your trust means so much to our team at Crown Toyota! 

2019 TOYOTA 4RUNNER SR5/LTD/TRD/PREM Owner's profile image
2019 TOYOTA 4RUNNER SR5/LTD/TRD/PREM Owner 
a month ago

Crown service has always been excellent. They are very helpful and accommodating. 

Business response:

Thank you for your kind words about our service team! We're delighted to hear that we've consistently provided excellent, helpful service. We appreciate your loyalty and look forward to continuing to serve you with the same level of care. 

2005 TOYOTA CAMRY LE/XLE/SE Owner's profile image
2005 TOYOTA CAMRY LE/XLE/SE Owner 
2 months ago

The service was great; the suggestions for repairs helped a lot. 

Business response:

Thank you for the positive feedback! We're glad our service team's repair suggestions were helpful for you and your Camry. We appreciate you choosing Crown Toyota and sharing your experience. 

2020 TOYOTA 4RUNNER SR5/VEN/LTD/TRD Owner's profile image
2020 TOYOTA 4RUNNER SR5/VEN/LTD/TRD Owner 
2 months ago

I had an issue with my vehicle and parts needed. They went above and beyond taking care of the issues while making sure I had transportation and making the service more convenient for me. 

Business response:

Thank you for the wonderful feedback! We're thrilled our team exceeded your expectations and provided the convenience and transportation you needed. Your satisfaction means everything to us, and we appreciate you recognizing our team's extra efforts. We look forward to serving you again at Crown Toyota. 

2025 TOYOTA TACOMA DBCAB/SR5/TRDSPT Owner's profile image
2025 TOYOTA TACOMA DBCAB/SR5/TRDSPT Owner 
2 months ago

They always do a good job..very satisfied 

Business response:

Thank you for your review! We're delighted to hear that our team consistently delivers quality service and that you're completely satisfied. Your trust means everything to us, and we look forward to continuing to provide excellent service. 

2016 TOYOTA TUNDRA DOUBLE CAB SR/DOUB Owner's profile image
2016 TOYOTA TUNDRA DOUBLE CAB SR/DOUB Owner 
2 months ago

Took care of me immediately. Excellent service today. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that our team provided immediate attention and excellent service. Your satisfaction means everything to us, and we look forward to serving you in the future. 

2011 TOYOTA AVALON/LIMITED Owner's profile image
2011 TOYOTA AVALON/LIMITED Owner 
2 months ago

The service was excellent, as usual, and I was able to use a coupon which helped lower the cost of the services. 

Business response:

Thank you for sharing your positive experience! We're delighted the service was excellent and that the coupon helped make it more affordable. Your satisfaction means a great deal to us, and we look forward to continuing to provide quality service. 

2011 TOYOTA CAMRY LE/XLE/SE Owner's profile image
2011 TOYOTA CAMRY LE/XLE/SE Owner 
2 months ago

I sold this car years ago. Remove it from my records. 

Business response:

Thank you for your note and for the positive feedback! For assistance with this process, please reach out to us at Tom Dunn at Tdunn02@crowntoyotadecatur.com so we can handle it directly and promptly. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,574 reviews. 

When is Crown Toyota open?

Crown Toyota is closed now. It will open tomorrow at 7:30 a.m.