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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I've been here a few times and every one else wonderful, but the last 2 times I've came ms.janet(manager) is extremely rude I was unsure about the dress that I said yes to so I placed it on layaway because I was listening to others and not myself so I've finally found a dress I love and wanted to cancel the dress from David's bridal and before coming to the store I called I was not told to bring any receipts because of it being in the system she immediately calls a friend or family member in my face and tells them to cancel ... read more
Business response:
Hello Lakesha, we are sorry that you did not receive more assistance. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyB.
Adriana Flores, the store manager was very unprofessional, telling me to hurry up and that she was busy. WOW! I will never shop at your store again.
Business response:
Hello Janie, we cannot apologize enough for the service you received during your recent visit with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
Their alterations department is a mess. I went in originally to get my wedding dress hemmed. It was too long. Easy fix? No. Nightmare. My first 2 appointments went great. Angie is amazing. Then she would call me saying “my dress is crooked, can I come in.” I get to my last appointment, where my dress is suppose to be DONE. Nope. Still “crooked.” I try it on and it won’t zip. It is so far apart. But they said they didn’t touch it. 🙄 (they in fact did. I had it pinned at the appointment before to take an inch in...not a fo... read more
DON’T EVEN WASTE YOUR TIME!! Initially after my appointment at David’s bridal I was able to give it a 5 star review but I can’t say the same anymore. You CANNOT TRUST this company, when I bought my dress, I was very happy when I was told that it was available for my wedding date (it was supposed to arrive by January), a couple weeks after I purchased the dress, they called me from the store telling me that the dress would only come in store by March 3th (my wedding is on March 13th) so that wasn’t an option, I don’t know wh... read more
Business response:
Hello Loredana, this is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn: City/Store Location) Thank you. DBI.
Ordered the wrong dresses, sent them to calgary, called and said they were in for the wrong bridesmaids (who live out of town), didn’t order 1 of my junior bridesmaid dresses , told me that sage dresses arrived when I ordered cinnamon dresses, should I go on? 0/5 would not recommend .
Business response:
Hello Danielle, we would like to apologize for inconvenience that our team has caused. We strive to create a seamless process for all our guests, and unfortunately we did not provide that for you. We will be sure to address your concerns with our Calgary management team. To discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn: City/Store Location). Thank you. DBI.
Ordered the wrong dresses, sent them to calgary, called and said they were in for the wrong bridesmaids (who live out of town), didn’t order 1 of my junior bridesmaid dresses , told me that sage dresses arrived when I ordered cinnamon dresses, should I go on? 0/5 would not recommend .
Business response:
Hello Danielle, we are very sorry to hear that you were disappointed with your experience. T We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn. City/Store Location) Thank you. DBI.
i went to davids bridal with an appointment to get a wedding dress. i arrived and looked around for about an hour before my stylist was with me. im guessing they judge on looks and because i had my fiancé and 8 week old daughter they assumed i was broke and treated me as such. i would find dresses i liked and theyd say they didnt have my size even tho in one instance i saw the exact same dress one my size one not right by each other and they said they didnt have it. when i found the dress i wanted they didn't have my size so... read more
Don’t go here !!!!! Dresses are in bad condition. They ordered my dress way too big. Barely anything to try on that isn’t broken or stretched out.
Business response:
Hello Ashley, thank you for your feedback. We apologize for the less than satisfactory service. We will be sure to pass along your concerns, so we can improve on the service we offer. Please reach out to us at dbcares@dbi.com, if you need assistance in the future. Thank you, Steven E
RecommendedI said yes to the dress!! Charlotte Blue was the sweetest lady ever she helped me find the dress!!
Business response:
Thank you so much for your kind words, Laiah Faith. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,037,477 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.