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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
This is by far the worst David’s Bridal Springfield location that I have ever been to. The whole staff was very disrespectful, racist, and discourteous. I purchased a dress and returned to get the dress Altered only to be disrespected by Miranda the women who altered my dress. In the middle of my scheduled alteration my privacy was invaded with three other guest. Miranda stopped in the middle of my alteration, told the other women to step up on the stage with me and started altering her dress. The list goes on. The accommoda... read more
Business response:
Hello Shakira. We are deeply upset to hear this feedback and would like to express our apologies for your experience. We would like to look into this further and invite you to email us at DBcares@dbi.com (Attn.Ellice/Springfield) with more information. Thank you, Ellice J.
No lo recomiendo a nadie yo compré un vestido de novia de aquí Y el día de la boda se rompía sólo el hilo se abría solo no pude ni hacerme las fotos normal muyyyyyy mala calidad
Business response:
Hola Nagham. No podemos disculparnos lo suficiente por lo que pasó con tu vestido. Nunca quisiéramos que nuestros invitados recibieran un vestido de mala calidad y nos gustaría investigarlo más a fondo. Por favor envíenos un correo electrónico a Dbcares@dbi.com (Attn.Ellice / Manhattan) con más detalles. Gracias, Ellice J.
I’m am a bridesmaid in my brothers wedding and when we first went here to try on and find our dresses they whipped me around so much with dresses they had me try on like 8 and they couldn’t get any of them the ones they made me try on saying they could get, I finally found one the last one they had me try on and it wasn’t my favorite but it’s the only one they could get and then I went to pick it up today and they were all so rude the customer service is crappy and I’m not super happy with my dress either. The bride hates th... read more
Business response:
Hello Kayla, we are sorry to hear of your experience at our Milwaukee South location. We Pride ourselves in providing exceptional service for our guest. We are disappointed to hear that we feel short of our expectations. We would like to help you all find a color that the bride loves. Hopefully we can work to find a color that will arrive in time for the event. Please let us know if we can further assist you. Feel free to contact us at dbcares@dbi.com(Att: Steven E). Thank you, Steven E
just now I purchased my dress last September and loved it. My appointment went great, I adored Dylan who helped me find exactly what I was looking for and my dress was delivered far before the expected date! Unfortunately, I had a horrible second appointment. When I went for my alterations, my two biggest concerns were guaranteeing that the corset wouldn’t show (since the one they instructed me to purchase to go with the dress showed at the top and in the back) and to alter the sleeves (spaghetti strap to a flowy shoulder ... read more
Business response:
Hello Samantha, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Messed up a couple of my wedding party's dresses three times as well as it's partner, Men's Wearhouse canceled one of my wedding party's suits without telling us until we get there (when they told us we could pick it up) THREE DAYS before the wedding. Still had to pay full price for all of these outfits which is COMPLETELY unacceptable. Terrible customer service, terrible communication, and no one willing to take the blame. 0/10 would not recommend.
Business response:
Hello Ben. We are upset to see that there were issues with the bridal party dresses. We apologize for any frustrations caused and would like to hear more about this. Please email us at DBcares@dbi.com (Attn.Ellice/Nashua) with more details. Thank you, Ellice J.
I would not suggest getting a dress of any sort here. I recently purchased a bridesmaid dress here, at this location. When I was called to be notified that it was ready for pick up, they basically gave me 3 days to pick it up or it was going back out on the rack for sale, I live 2 hours away, there was no way I can just drop what im doing and hop skip and jump out there after work to pick up a dress, they offered to ship it, so i said ok. They "supposedly" shipped it, but it never got to my house. After 6 phone calls to this... read more
Business response:
Hello Kelli. We would like to apologize for any frustrations that we may have caused you. We strive to create a seamless process for all our guests, and unfortunately we did not provide that for you. We will be sure to address your concerns with our Omaha team to ensure it will not happen again. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
Do not believe on the person who is helping you! They sell you a bigger dress just for you to make adjustments and have to pay more! I’m very dissatisfied with what happened to me!
If you are looking to spend less than $200 do it online . The store literally has nothing less than $299 on the sales racks. I need a size 14/16 and there were two dresses on the sales racks and neither were under $200. Pretty disappointed.
Business response:
Hi Andrea, we are so sorry to hear that you were disappointed in our sale dress selections. Thank you so much for taking the time to share this feedback with us, so that we can improve. Thank you, Steven E
Where do I begin? My entire experience with David's has been nothing short of a horrendous nightmare and I was willing to roll with the nonsense up until yesterday when I was left crying ugly tears in your alterations fitting room. But to fully encapsulate the situation for you - allow me to begin at the beginning: I purchased my wedding dress from you back in January - I had an appointment scheduled for 7p.m and was told to go look at some dresses and that someone would be with me shortly. My family and I said great thank... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,039,098 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.