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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
This place is a joke! Terrible customer service!
Business response:
Hello Alishia, we are so sorry to hear that you feel this way. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
RecommendedHonestly, it’s been an amazing experience for me. There was a wide variety of beautiful dresses. Elaine was extremely helpful and she’s superrrr sweet. Loved her. I had my eye on the first dress i saw and i bought it right away. Thanks to Elaine who was very supportive.
Business response:
Thank you so much for your kind words, Sara. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
I was going to go to David’s bridal tomorrow to get a dress for my sisters wedding but after hearing hw they treated my friend and called her fat I sure won’t be going there to get my dress I can’t imagine going to spend that kind of money and being treated like that I don’t recommend this place to anyone and I told the whole wedding party to stay away
Horrible! Beginning to end. Our attendant brought me dresses that didn’t fit and told me it was because I was I am a popular size. This confused me. Shouldn’t they have the popular sizes. So every dress was either way to big or way to tight. They kept taking dresses away that we were holding as part of the maybe group. The attendant also brought me several dresses way out of my budget. I actually ended up with a very expensive dress, I felt. When the dress came in it didn’t fit and the size I needed just happened to be on sa... read more
Business response:
Hello Jalena, we are so sorry to hear of your experience with our team. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
I felt rushed and ended up with major dress regret. tried to cancel my order the same night and was told no returns. I tried speaking to them about maybe an exchange for the same price and no one would actually have a conversation with me. The staff just kept repeating themselves. No returns, no returns. very frustrating. It would have been nice to not feel rushed through the entire process.
Business response:
Hello Stephanie, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
If you want to get physically injured by workers, insulted by management - by all means walk through this set of doors... Call to have this manager resign. My daughter's leg was scraped up pretty bad by one of their employees today.. this place is a joke- 2 thumbs down people - 2 thumbs down👎👎
Body shaming and harming a customer? That's completely despicable. I hope your manager is fired. You can't work on A beauty store if you don't think everybody can be beautiful in their own way.
Management staff is very rude not only with customers but also with their team members who ask simple questions that are still learning things. Instead of disrespecting them in front of customers they should be gladly teaching them the right way to do things. They all seemed very bothered and irritated with each other. I got all my bridesmaid dresses from here and I will never go back to this David’s bridal.
This location in particular has no idea what true customer service is. Vanessa was god awful. The bride ran back & forth getting bridesmaids dresses because the David’s bridal team couldn’t be bothered to do their job. At one point, she asked our bride a question and then WALKED AWAY in the middle of her answer. Yes, we did talk to the manager— whom apologized over and over again. We also asked the manager to check another location to see if they had a particular size in a dress that their location did not have- she came bac... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,039,046 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.