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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Was in today and one of the associates was very rude to us. We were told that we were free to look and nothing else was said. While looking we were taking the dresses off the rack and after we looked at them we did indeed put it right back on the rack were we got it. She came around the corner and yelled that we were not allowed to do this. Now I know places have rules, but we should have be told this at the beginning.
Business response:
Hello Leslie, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Ellice J). Best wishes, DBI.
Terrible service. Bridesmaids fitting was a free for all. They do not carry all sizes they advertise. My consultant did not clip dresses that were too big for me to help me get a better vision. I asked about the bustle 4 times and was ignored each time. This was a very disappointing experience. I’ve already sent an email to corporate yesterday. Still waiting for my response. I will not visit this location again.
Business response:
Hello Caitlin, a member of our team will be contacting your shortly. Thank you, DBI.
Today at David’s Bridal Orlando (Mall at Milennia) we had a horrible experience. After spending almost two hours with our consultant Jessica (who was great) we were unkindly greeted by Stephanie who is the floor manager. Long story short: my sister and I went to a bridal expo in Tampa on March 3. We made these David’s Bridal bridesmaid appointments because they were offering the $20 off. We knew the coupon expired but the woman working the booth assured us that they would honor the coupon since we made these appointments at ... read more
Business response:
Hello Carlee. We are deeply sorry for the level of service you received during your time with us. David's Bridal is committed to providing all of our guests with professional customer service and we apologize for not accomplishing this. We will be sure to discuss this experience with management. Thank you, Ellice J.
They destroyed a $100.00 rhinestone sash and tried to fill in the gaps with white thread. Probably wouldn’t have been as pissed if the dress was white so it blended but the dress is apple red!!!! Looks like crap and they offered me a $10.00 adjustment $10.00!!!! For a $300.00 dollar dress and $100.00 sash that I have to scramble to find somebody Competent to fix before tonight! We were there 3 days ago and pointed out what was wrong and they told us they could fix it they destroyed it they should have all they did was make i... read more
Business response:
Hello Lynn, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn. April B City/Store Location). Thank you. April B.
I ordered a dress, a $200+ tax dress from David's Bridal. It took 2 months to receive this dress because I was told it had to be custom made. I was told I was fortunate to receive the dress so quickly, because it could take up to 6 months to receive. The dress came rolled up in a ball, in a beat up plastic UPS bag, and is so wrinkled it looks terrible, not to mention its the wrong size. Now I have to go back for them to resize, and hope it comes in time for September. Mind you a representative from the store told us what siz... read more
I walked in and was able to try on, however, after receiving great assistance from Evadney, I decided to make my order. I placed my order on 4/24 and promissed a delivery date of 5/26. I called before the time to check the status and was told it will not come in until 6/12. I made sure to tell them I needed this for 6/22 before ordering, so I was comfortable with the promissed delivery date. Now I'm trying to call them and no answer. Corporate isn't any better. I hope I get my dress on time or I will be highly upset. Very po... read more
Business response:
Hello Debra. We are sorry to hear about the lack of communication regarding your dress. Feel free to email us at DBcares@dbi.com (Attn.Ellice/Westbury) with your information so that we can look into your order. Thank you, Ellice J.
Recommendedhannah was absolutely amazing she was helpfully in everything we did didnt have an appointment and she just got us in and found the dress and I'm so happy with what she has done but did have a question and the lady at the door answered the phones was as rude, it's our day not urs dont bring ur negative vibe here hannah needs a raise
STAY FAR AWAY FROM DAVID’S BRIDAL!! This place is horrible. My brother’s fiancée is the sweetest girl. After multiple trips to the store she had finally selected her wedding dress and her bridesmaids dresses. She called in advance and confirmed that she could take advantage of the current sale when she came into the store. The manager assured her that she would be accommodated. When she came to the store she was told they would NOT follow through with what they had promised. The manager would not honor the agreemen... read more
Never shop here their service sucks and our dresses were messed up and they refused to help us 👎🏾
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,039,030 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.