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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
***if you have an important event coming up in your life, and are considering David’s Bridal for your dress, PLEASE READ THIS!!*** David’s bridal is HORRIBLE!!!!!! Absolutely unacceptable customer service, defective merchandise, and they will not stand by their product OR their store employee’s sizing capabilities! When attempting to return a DEFECTIVE dress, whose zipper busted out the night of her event (that was the right size-went through multiple tests before purchase, as well as recommended by store employee), the stor... read more
Business response:
Hello Brianna. We are deeply upset to hear that this happened to your sister. We task our stores with providing professional assistance to help our guests with any concerns they may have. Please have her reach out to us at Dbcares@dbi.com (Attn.Ellice/Knoxville) with more information so that we can look into this further. Thank you, Ellice J.
My family received horrible service at this store last week. They ladie's working were extremely rude to us and we will never recommend this store to anyone ever
Business response:
Hello Tara, we are very sorry to hear that you and your families trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
my granddaughter bought her prom dress there at the Fargo location. 160.00 to alter it. went there yesterday to pick it up. now the top of dress is way to tight. very uncomfortable. seamstress didnt seem to care. prom is less than two weeks away and we live 90 miles away from location. she should have been offered a discount. a beautiful comfortable dress to now going to be a long long day wearing it.
Business response:
Hi Becki. We are saddened to see that you were not happy with your granddaughters dress alterations experience. We would like to hear more about your experience. Please send us an email to dbcares@dbi.com (Attn: April B city/location) with more details. Thank you, April B.
Horrible experience in the Modesto store. I accompanied my cousin dress shopping and her consultant (Brittany) was horrible. She made the bride to be feel humiliated and not worthy of a dress. Her budget was not in the thousands but it was a decent amount and when she heard what it was right away her attitude changed as if it was not enough. She did not help the bride to be to change in or out of her dresses and when asked if there where any styles close to what the bride was interested in we where told, "Not in her budget."... read more
all I can say is the service here is horrible, and I feel really bad for my best friend that I feel got completely ripped off from her special day, I have been to David's bridal 3 times now in about 5 years and each time was Terrible.
Business response:
Hello Stacie. We are upset that you feel this way about our brand. We want our stores to be providing great customer service and we apologize for failing to do so. Regarding your best friend, we would love to hear more about her visit and invite her to email us at DBcares@dbi.com (Attn.Ellice/Nashua). Thank you, Ellice J.
https://m.facebook.com/story.php?story_fbid=10155875053927443&id=700042442
The worst experience I’ve had. I picked my dress up when it came in, with the excitement of getting the dress I did not notice there were tiny rips in the dress until I got it home. Customer service and manager told me sales are final and I would have to pay to get it fixed in alterations. I did not purchase a ripped dress...I do not recommend to anyone save yourselves the disappointment and heartbreak.
Business response:
Hello Jolee. We would like to apologize for any frustrations that we may have caused you. We would like to look further into your situation and help find a resolution to your issue. Please email us at Dbcares@dbi.com (Attn. Steven E), so that we can gather more information and further assist you. Thank you, Steven E
Went to David's to look at wedding dresses today, with an appointment. I was put in a tiny corner room although bigger rooms up on the platform were open. The associate Gail was horrible. She didn't pick any of the dresses on my list and instead picked poofy ball gowns when I explained I wanted a light flowy dress. She didn't help to clip any of my dresses. At one point she brought over a brown / pink dress and I politely told her I didn't like it. She proceeded to roll her eyes and say " so you're not even going to try it?"... read more
Business response:
Hello Bethany. We are so sorry that you your time with us was so disappointing. We want our staff to be providing exceptional service from and help them find the perfect dress for their big day. We sincerely apologize for not accomplishing this and will be discussing your feedback with management. Thank you, Ellice J.
Had a scheduled appointment- Girl was new, knew nothing was no help, more concerned with hanging up clothes, measured my granddaughters incorrectly, measured my daughter incorrectly , could not use the computer correctly at checkout We had to go to the manager to finish our checkout. The manager was competent. This experience was awful, totally unlike the great experience I had in the David’s Bridal in Plymouth Meeting Pennsylvania where my other daughter( the bride) purchased her dress and I got my own dress- mother of the ... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,039,011 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.