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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I had my alterations completed at the Independence David Bridal. I don’t feel like the seamstress knew how to work with the dress material. I have these little lace pieces that just stick up on the side. The neck was way to tight, and had to be redone. This was already after it had been over the date that I was told my dress be ready. Also when I called one employee told me about a spray that may help with the funky chemical smell my dress had from shipping, and we had discussed it during my fitting. However, when I came to ... read more
Business response:
Hi Mayra. We are saddened to see that you were not happy with your dress alterations and customer service experience. We would like to hear more about your experience. Please send us an email to dbcares@dbi.com (Attn: April B city/location) with more details. Thank you, April B.
RecommendedMy worst nightmare of bringing 2 little kids to go shopping for my daughters prom dress! We had so much help from korynna and she mad us feel very welcomed! We were in and out in less than 30 minutes!
Business response:
Hello Lisa!! We are pleased to hear that your overall experience at our Grand Rapids location was a success, thanks to Korynna. Thank you for sharing you and your daughter's experience with us. Best wishes, Steven E.
Am I am the bride. I had my sister make an appointment to try on bridesmaid dresses. I had already picked out dresses all she needed to do was try them on. Her appointment was at 3:00 yesterday. Her bridal consultant couldn’t be bothered with her. My sister told her she was a size 10 her bridal consultant brought her 12s 14s and even a size 0. Her consultant left her unattended because she had a bridal appointment show up after my sister was there. My sister was extremely uncomfortable and didn’t get the David’s bridal exper... read more
Business response:
Hello Maaike. We are so sorry that your sisters time with us was not a better experience. We want every guest to be taken care of and made to feel special. We apologize that our staff did not accomplish that. We hope that you will give our brand another chance to provide you with the service that you deserve. Thank you, Ellice J.
I am writing this today in regards to our recent unfortunate visit to David's Bridal Scarborough location. I am the maid of honour for one of my dearest friends, her advocate, her voice and her right hand woman! Brittany Lynn Hopkinson and her fiancé have had a world wind relationship over the last 6 years, recently becoming engaged and setting a date to be married; September 21 2019. We embarked on our 2.5 hr journey to get there, our appointment was set for 12:00pm with stylist Jessica for an hr and a half, at 1:30pm the... read more
No stars Don't waste your time in Springfield Missouri. Staff was rude, snappy. When you call to say something about it, lady on the phone laughts. Customer service they do not have
Business response:
Hello Donna. We would like to apologize for the less then professional service you received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with a once in a lifetime moment. Thank you for your feedback, we will share it with our management team. Thank you, April B.
My first appointment with David Bridal was AMAZING. I was so impressed, the girls were so friendly and helpful! My second appointment was for my flower girls, where i was just shown my changing rooms and i never seen the worker again til i wanted to order my dresses (which i had to wait at the counter for. Lastly, i just had my appointment to pick up my wedding dress. The ladies handed me my dress (no undergarments even though i asked for them) and showed me my room. My dress was missing a clip (when i told the lady she didn... read more
Business response:
Hello Anna Marie. Although we are happy that you had a great first experience with us, we are truly sorry for not continuing such amazing service. We want to provide great service on every visit and apologize for not doing so. We will be sharing this feedback with management. Thank you, Ellice J.
Horrible experience. Employees were rude and seemed uninterested in anything other than personal talk with other employees.
Business response:
Hello Kails, we are so sorry to hear this. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
Store employees were not helpful at all! Found the perfect bridesmaid dress & of course it was discontinued. She didn’t offer to help us find another dress or see if it was available at another location. We will be taking our business elsewhere.
Business response:
Hello Dawn, we are sorry that you did not receive more assistance. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you, BrittianyD.
I had made an appointment for my gown and when I got there they had overbooked two brides at the same time. I barely had any help. Thank god I had someone with me to actually help me get into the dresses. Luckily I was able to find a gown (on my own) and when I went to pick it up it was apparently an inconvenience to try it on before leaving. Since I was there and one of my bridesmaids was with me I figured she could try ONE dress on since it was a dead night. And again that seemed like a giant inconvenience as well. I recen... read more
Business response:
Hello Tracy. We want every guest is provided with exceptional service. It sounds like we did not provide that experience for you and we apologize for that. We here at David's Bridal strive for quality customer service and your feedback helps our team grow. Thank you, Ellice J.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,999 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.