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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
RecommendedDavid's Bridal was amazing when I got married in 2011. Unfortunately, am divorcing and no need to keep wedding dress around so instead of throwing it away, thought I would offer to sell it to anyone interested in buying a one time used wedding dress. For more details, message me.
Terrible experience! Nobody had any idea what they were doing including the “store manager” she was asking other employees what she had to do. Will not be back.
RecommendedI have to say a special thank you to the wonderful staff at David’s Bridal at the Avenue. The zipper in Madysen’s dress broke at 4:00 today. I panic and ran around like a crazy person. We got in the car and I called David’s Bridal ready to fight I said “I bought an almost $400 dress from you and the zipper just broke an hour before prom pictures “ the David’s Bridal employee said “Oh no can you get here right now? What color is the zipper I will thread the machine” when we pulled up they were waiting at the door. They rushed... read more
customer service is horrible!!!! we went here to get my moms wedding dress, the first time they were rude, made a comment about the dresses not being like dress from "Ross" which I dont know if she was implying that we only shop at Ross so my mom went in a couple of days later to talk to the manager who scheduled us an appointment for the following Saturday. the appointment went well, found a dress, ordered it. it came in early so when we went to pick it up the same girl that had been rude to us the first time was there ... read more
Business response:
Hello Jennifer, we are very sorry to hear that your experience with David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
ordered a bridesmaid gown on 3/9/19. Expected arrival date 4/8/19. I called on 4/12/19 to check on arrival and they didn't order it told me I carried it out that day. I bought 2 dresses that day 1 for prom I carried out 1 for wedding had to be ordered! HOW LONG WILL I HAVE TO WAIT!
Business response:
Hello Diana, we deeply apologize for any confusion during your time with us. Please contact the store directly for more assistance with your order and they would be happy to correct this for you. Best, BrittianyD.
I am very appalled by the experience my Best friend told she had at David's Bridal in Portland. First off they gave her an incorrect appointment date of when her bridal gown would be altered. They then made her wait for 1 hr to find the dress in the building where it was supposed to be altered to then discover it had not be altered. Then the manager of all people Her name is Karen had the nerve to tell the Bride my BFF who has gone though and incredible journey of weight loss surgery to better her own health that she is too ... read more
Business response:
Hello Alex. We are stunned to hear about your best friend's experience and are deeply sorry for the level of service she received. So that we can look into this further, please have her email us at Dbcares@dbi.com (Attn.Ellice/Portland) with more details. Thank you, Ellice J.
If you're on a budget and need to get something from the clearance area, don't go here. My daughter and I went just a couple of days ago. The girl that helped us was very rude and even made the remark that she doesn't deal with the clearance aisle. This made my daughter very uncomfortable and embarrassed. We left without purchasing anything and found her a beautiful dress elsewhere.
Business response:
Hello Maria. We would like to apologize for the less then professional attitude you and your daughter received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with an awesome experience. Thank you for your feedback, we will be sure to address it with our store management team to ensure a better experience in the future. Thank you, April B.
Today, I went to David'd Bridal to have my bridesmaid dress altered, and I was overall disappointed with the entire appointment. I received my dress months ago, and was advised by multiple employees at the store to wait until closer to the wedding to start alterations due to my pregnancy (understandable). Every time I would call and talk to someone about scheduling the alterations they kept advising to wait until about 2 weeks before the wedding. They informed me that alterations would only take about 2 weeks. While at my ... read more
Business response:
Hi Becca. We are saddened to see that you were not happy with your dress alterations and customer service experience. We would like to hear more about your experience. Please send us an email to dbcares@dbi.com (Attn: April B city/location) with more details. Thank you, April B.
Please go elsewhere for your wedding dress. This place has too many flaws! This place has become my worst nightmare and took so much of my money.
Business response:
Hello Kristal, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:Steven E). Thank you, Steven E
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,039,011 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.