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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Very little help when I was there to try on dresses. The lady that was supposed to be helping me was more worried about the bride next to me. When I paid for my dress they told me when it came in that I would pick it up and make my appointment to have it altered. Now my dress came in and they don’t have any appointments available to get the dress back in time. Told me I was supposed to make my appointment when I ordered my dress.
Business response:
Hello April, thank you for your feedback. We apologize for not having any appointments available. We will be sure to pass along your concerns. Thank you, Steven E
Honestly one of the worst experiences I have ever had. Not only did I feel rushed but dresses totally opposite of what I liked kept getting pulled for me. Overall it was a horrible experience and I wont be going back!
Business response:
Hello Laura, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
RecommendedWe love David’s Bridal but the sales consultant was so pushy it sent my daughter into a panic attack and I had to step in and stop them. If the bride tells you something she DOES NOT want DONT try to talk her into something else. If the bride tells you she’s happy with her selection DONT keep pushing for her to change her mind.
Business response:
Hello Martha, thank you for your feedback. We apologize for the less than satisfactory service that you and your daughter received. We will be sure to pass along your concerns. Thank you, Steven E
No,even if you are just a walk in that’s how they make you feel! Just a walk in!!!!!
Business response:
Hello Kathy, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
My fiance and I are doing city hall in may so I wanted an inexpensive dress, I booked an appointment for March 24th and met with the specialist Kia, as soon as I told her my budget she got really rude and inpatient and was very unhelpful, my heart broke I booked an appointment to get the help for a reason,this was by far the worst experience, I felt extremely rushed and like I was wasting her time. I found a dress I loved thanks to my family and friends for finding it, that was yes out of my budget, I work in sales and every... read more
Business response:
Hello Kate, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.
This is THE WORST David's. dont waste ur time here. or ur money for that matter. make the trip to Robinson. Pittsburgh. Cleveland. anywhere BUT HERE!!!
Business response:
Hello Angelica. We cannot apologize enough for the service you received during your recent visit with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. If you would like to discuss anything further please do not hesitate to reach out again. Thank you, April B.
Pretty bare bones for such a special occasion. Sitting on cabinets as no chairs were available, not even water offered to drink, pretty crowded.
Business response:
Hello Dee, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
We had a hard time looking for what we wanted. I think if the store was color coordinated/organized it would be easier to see the styles in the color you were interested in .
Business response:
Hello Dyan. We appreciate you sharing your feedback. We want to ensure that our guests are happy with all aspects of our service and are always looking for ways to better our customer experience. We will be sure to share this with the appropriate teams. Thank you, April B.
my appointment was at 1030 took my stylist till 11 to even acknowledge I was there. fun tip for you guys if a girl measures at a 24 or higher don't bring her a 14 to "try on" it's impossible. took my stylist 45 mins to bring me a dress. literally broke down in the dressing room. felt judged and unwanted. Was scary enough as a bigger girl going into a bridal shop, and then to be treated this way... Was uncalled for and ridiculous! so thanks davids for making what's supposed to be the happiest time in my life the absolute wors... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,999 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.