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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Poor selection of flower girl dresses. The person we had an appointment with was not helpful at all. The dressing rooms were full of other things that were never put away. Sad compared to 10 years ago. I wouldn’t waste my time or money there.
Business response:
Hi Catherine, we are so sorry to hear that we have disappointed you with our selection of flower girl dresses and the condition of the dressing rooms. Thank you so much for taking the time to provide us with this feedback so that we can improve on this matter in the future. Best Wishes, Steven E.
I’ve made two appointments with David’s bridal to look for bridal gowns and I had the same consultant each time. The consultant seemed very annoyed that she was helping me for the second time, didn’t say hello to me and just followed me around as I picked different dresses this time. I tried on a few dresses each time and my consultant seemed annoyed when I would ask to try on others after the first 3 I didn’t like. She didn’t ask what style I preferred so I informed her and she didn’t offer to go pull other dresses of that ... read more
Very disappointed. Our visit started out great!! Alyssa did great with helping us out!! Fantastic!! Grabbing dresses to show us and just always there! With all the dresses we had, the bride found her Dream dress! It was her size and on clearance. I happened to go online to look the dress up to see if we could have a new one shipped to her rather then buying the floor sample. It was great cause it ended up being cheaper online. I mentioned it to Alyssa and she said that David’s bridal price matches and acted like it would be ... read more
Business response:
Hello Renee, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn. April B City/Store Location). Thank you. April B.
Jeremiah was VERY rude to me when I went to book my second bridal appointment. Not happy and I probably won’t be back.
Business response:
Hello Charleigh, thank you for your feedback. We apologize for the less than satisfactory service. We will be sure to pass along your concerns to our management team. We hope you will give David's Bridal another chance. Thank you, Steven E
I’m a bit disappointed to be honest... I had a wonderful time trying on dresses and Kirsten and the (blonde) Sales Manager were AMAZING at finding dresses in my style and within my budget. I finally found a beautiful new David’s Bridal mermaid dress, cost $799. Unfortunately, the dress was special order only and it would not get here in time for our big day. Time frame for delivery was 9 months. The option was to special order the dress today only so it could get here in time and sign up for a credit card with no interest f... read more
Business response:
Hello Danielle, we are so sorry to hear that our team has disappointed you. Our prices do vary from time to time during in store or online only sales. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, J... read more
Recommendedmy appointment was today my wedding is next week Saturday and I said yes to the Dress 👗 today with 1 week to go David Bridal Rock's 💃 💃 we Litt 🔥 🔥
Business response:
Thank you so much for your kind words, Katrina. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
My experience here was horrific!! I did not even get a dress on before I felt so uncomfortable I just walked out the door. The gal who was helping us could not stop yanking dresses from us and yelling at us about looking at them!! I understand if you want the dresses handled a certain way however please explain how you would like that done! After the third time she was awful she had to dismiss herself because one of my bridesmaids asked if she could maybe talk to us with a little respect. The manager was not concerned with t... read more
Business response:
Hello Amber, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
Advertising states walk in welcome, drove two hours to get there and they weren’t going to even let us look! Horrible customer service, snotty attitudes!
Business response:
Hello Karen, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
I will never go back to This store or any David’s Bridals again. I bought a formal dress from them a few weeks ago and needed to return it. This was my first time purchasing a dress from them. It never dawned on me that all sales are final. So when I tried to return it they said I couldn’t and advised me of the policy. Why was I not informed at checkout??? Even though this dress had never been worn, still had tags, no alterations and early in Prom season, I still couldn’t return it. So now I have a $230 dress that I can’t w... read more
Business response:
Hello Shannon, we are very sorry to hear that your experience with David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,999 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.