This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
horrible experience. we made an appt for 2 bridesmaids and were told we would have to share a room which we both weren't comfortable doing...therefore had to try on all the dresses I had in mind then she was to go after me.. in the middle of me trying dresses on I hear a knock on the door, and a consult walks in on me getting dressed!!! she does not acknowledge herself, apologize but say "this is her room" and the employee shouldn't of put us there. her and other employee begin to argue in front of us. we are then moved to a... read more
Business response:
Hello Chelsea, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
Our sales consultant was not interested in our experience. Susan was only interested in making a sale. Ruined the day for my sister in the (the bride).
Business response:
Hello Ashley. We are deeply sorry to hear that your recent visit left you and the bride feeling uncertain. We at David's Bridal strive to create a memorable experience for all of our guests and we did not live up to that standard for you. We would love to have you both back for a more personal visit. If you would like to do so, please email us at Dbcares@dbi.com (Attn: April B city/location) so we can set up a comeback appointment for you. Thank you, April B.
you sent an item that was peed on
Business response:
Hello Elizabeth. We are shocked to hear about your experience and would like to apologize. We would like to investigate this further and invite you to email us at DBcares@dbi.com (Attn. Manchester) so that we can do so. Thank you, Steven E.
I got my dress here about a month ago. It was a great experience! Tionka was the one that actually found my dress, not me! She knew what I wanted more than I did and was so helpful and encouraging. I didn’t get it that day, but how I felt when I didn’t bring it home; I knew it was the one. We went and bought it and Devon helped us, and it was just a great experience with both of them. Devon and Tionka helped put my mind at ease when I was stressed and overwhelmed and made me feel comfortable with my decision! Highly recommen... read more
Business response:
Hi Katie, it sounds like our team did an incredible job assisting you! Thank you for taking the time to share your kind words for our team. We will definitely pass along your praises! Best wishes, Steven E.
We just purchased a wedding dress for my sisters wedding on Sat and the dress is stained. it has make up stains and they have no time to fix it.
Business response:
Hello Carlos. We are upset to see that the wedding dress you purchased was not in pristine condition. We want our staff to be quality checking all of our merchandise and invite you to call our store so that we can assist you further. Thank you, Ellice J.
Worst experience ever. All my bridesmaids have dresses they are swimming in due to the "recommended dress size of their measurements". They were unprofessional and rude, I'll never do business with Davids and have nothing good to say about them.
Business response:
Hello Tanis, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
This store the one manager is so rude. Gave me attitude because I cancelled a layaway due to the bride not approving then told me she couldn’t order my dress in time for the wedding. Guess what I drove an hour and fifteen minutes to the Trevose store and they were absolute professionals. They ordered my dress and I got it way early. So the Whitehall store obviously didn’t want the sale.
Business response:
Hello Donna. We pride ourselves on providing professional and accurate service. We truly apologize for the experience you had with our Allentown store. We will definitely be looking into this further and appreciate your feedback. Thank you, Ellice J.
Not happy at all with the experience
Business response:
Hello Alba, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I made an alterations appointment a week in advance for my bridesmaid dress, and they did not bother to put it in the system. I drove over an hour just to be told that I would have to come back at another time if I wanted to be served. I will be taking my alterations business elsewhere.
Business response:
Hello Harley. We would like to apologize for inconvenience that our team has caused. We strive to create a seamless process for all our guests, and unfortunately we did not provide that for you. We will be sure to address your concerns with our Mobile team to ensure it will not happen again. If you would like to discuss your experience or if you may need any further assistance please do not hesitate to reach out to us at dbcares@dbi.com. Thank you, April B.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,986 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.