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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
My soon to be sister-in-law and her brides maids made an appointment like they were suppose to do for this past weekend to look at dresses for the brides maids. Well the consultant that approached them had a problem with the party being 5 and the appointment was for 4 to try on(the bride didn’t need to try on anything). The whole time they were there the consultants hardly checked on them, they had one just one dressing room to use between the 4 of them. It’s kind of like a real life Pretty Woman episode, these ladies didn’t... read more
Business response:
Hello Jeffery, we are very sorry to hear that the bridal party's trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
the alterations were very bad.
Business response:
Hello Brenda, we are so sorry to hear that you are disappointed with your visit with us. Concerns about alterations are important to us and we take them very serious. We want our customers to be happy with each of our services. Please email us at DBCares@dbi.com (Attn:Steven E) if you would like to speak further. Thank you, Steven E
RecommendedI purchased my wedding dress here and two bridesmaids got their dresses here. When I called to make an appointment for my last bridesmaid to try the dress on to get her size, they told me one bridesmaid was a walk-in. I don’t care if I have 1 or 10, I wanted an appointment so we wouldn’t have to wait forever to try on a dress or two until we found her size. They wouldn’t let me make the appointment (which I thought was ridiculous). We get there, check in, and it took them 20 minutes before they sent someone to look for the ... read more
Business response:
Hello Court. From beginning to finish we want every visit a customer has with us to be effortless. We are truly sorry to see that we did not accomplish this for you and your bridesmaid. We appreciate this feedback on your experience and will be discussing it with management. Thank you, Ellice J.
I went to David's Bridal in Syracuse today for my alterations, but to understand what follows I have to go back to my original appointment. About three months ago I had an appointment to find my dress, something really huge for me that I had been both very excited for and dreading to the point of telling my mom (who arranged everything for me in regards to the appointment there so that as someone who is a big person I would have more options) that when i felt uncomfortable i would just want to leave immediately. The woman ... read more
This was very terrible experience!!! After having an appointment we had no dressing room. Once we finally got one we had poor assistance . Ended up having to find all our own dresses. Tried asking for help from the person assigned to us and they referred us to the catalog instead of HELPING US. I have always had great experiences with David’s bridal but not with this one. They need better customer service. 😩
Business response:
Hello Tyler, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I can’t believe how bad of an experience I had at David’s bridal in Mississauga. I had booked an appointment for my six bridesmaids to try on dresses. When we arrived we found out that not only could we not get the colour we wanted but that six girls must share ONE change room. The appointment was supposed to be an hour long ... 6 girls at 5mins per dress would only be each girl trying on TWO dresses each. Totally unacceptable. I am extremely disappointed as many of my girls booked time off of work and I just had surgery the... read more
Business response:
Hello Suzanne, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
Poor experience today. Not one person asked if I needed help and then I waited in line for 20 minutes while the disorganized staff and rude customers hashed out their layaway plan. The carpets were gross and the the place in disarray.
Business response:
Hello Alisha, we are sorry that you did not receive more assistance. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.
RecommendedI took a special needs young lady to this dress shop. The four white ladies at the desk when you first enter the store wouldn't help us at all. I didnt make a big deal about it we just went on in and decided to help out self's. we pulled all of out own dresses and didnt have help with the dressing rooms.. she did find a beautiful dress here. I dont think I will return to this location
Business response:
Hello Re-Re-Re. We are deeply sorry for manner in which our staff member interacted with you and the young lady who ac-complied you during your recent visit. Our top priority is to ensure that all of our guests are well taken care of and it does not sound as though we accomplished that. We will be sure to address your concerns with our stores management team so that we can grow from it. Thank you, April B.
First of all I purchased my wedding dress, 2 bridesmaid dresses and an outfit for my mother here. In total we spent over $1500....inexpensive by wedding industry standards but still, expensive to me. When I first went in to find a dress the girl we met with was helpful enough although it was clear she was just trying to make the sale. Every dress I tried on she assured me was “the one” and she pushed and pushed for me to get shoes and a veil and this that and the other thing which I turned down all of them. Fast forward ... read more
Business response:
Hello Penny, we are very sorry to hear that your experience with David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,982 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.