This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
The staff is extremely rude. The "stylist" made me feel so self conscious and uncomfortable, rushed me with finding a dress that I liked in my price range, and I still left upset and $150 over budget. I dont love my dress. the stylist, Brenda, basically hurried me to pick a dress and was uncaring and inconsiderate towards my budget. I will be sure to let all of my friends know not to show with David's bridal for their wedding. as this location as ruined my image of this special time.
Business response:
Hello Chelsea, we are so sorry to hear that you are unhappy with our services as well as your purchase. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
Recommendedwowww me quedé enamorada visité a la tienda davids Bridal de vestidos de novia y me encantó cómo me atendió a la muchacha Abigail es loz que uno Busca gente como ella sencilla amable y atenta no pierde la cabeza todo lo que uno le pide que la atiende Wow Es la primera vez que visto qué le pidas tantas cosas y te atiende con una sonrisa y muy amable la felicito o felicito a esa muchacha porque tiene muy buen carácter para atender porque ella nos ayuda a encontrar el vestido de novia que mi hermana estaba buscando Muchas graci... read more
Business response:
Hola Aracely, ¡felicidades por tus próximas nupcias! Parece que nuestro equipo hizo un trabajo increíble ayudándote en tu viaje nupcial. Gracias por tomarse el tiempo para compartir sus amables palabras para Abigail. ¡Definitivamente vamos a pasar sus alabanzas! Mis mejores deseos, Jessica H.
This was my first experience shopping for a wedding dress. Yaquelin was my stylist. These are the concerns I have: The accessory that was picked out for my dress was expensive and one of the stones were missing, which I noticed after the fact from pictures being taken. I immediately called the store and let them know, which they did attempt to switch out. Then, come to find out they have a whole section of accessories that I was never taken too while I was in the store. Remember, this is my first time and my stylist told me ... read more
Business response:
Thank you so much for your kind words, Nikki. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Recommendedafter 3 visits i finally found the dress! thanks Stacy Baker fir all your help
Business response:
Thank you so much for your kind words, Jessica. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
My first Bridal experience with David's Bridal - Novi , MI (0279) was chaotic, disorganized, and frustrating. I booked my 3p 90 min appointment online 2/16/19; after creating a DB profile, selecting ‘Favorites’ for my Bridal Party dress styles, and speaking with Duncan to confirm details for my appointment. I was advised by the consultant that one 90 min appointment was needed for seven; myself the Bride and six Bridesmaids. I also confirmed that the dress styles (Sequin and Mesh Bridesmaid Dress) I chose were in stock and ... read more
My daughter & I went prom dress shopping for the first time today. David's Bridal was our first stop. As soon as we walked in, we were asked what we were looking for. We showed her a picture of a dress my daughter liked. Before we could explain we were looking for something in a similar style, not necessarily this particular dress, she said, "We don't have that dress" in a tone that let us know we were clearly bothering her. Once I explained we just wanted something similar, she pointed us to the wall lined with dresses and ... read more
We were just there for our bridesmaids dress shopping, terrible service once they found out the bride didn't purchase her dress there! Lady put us in our dressing room, and never came back until we were done trying on 8 different dresses! She then approached us when we were done and walking out. Bridal Elegance, here we come!
Business response:
Hello KimnElvis. We cannot apologize enough for the service you received during your recent visit with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We have since addressed your concerns and made changes to improve the customer experience moving forward. Thank you, April B.
Came in to look at dresses on what I thought was going to be a nice day with my sisters to get ready for my sister's big day. The line was out the door with people waiting to be checked in because so many people were scheduled at the same time. Was told we had to make an appointment 3 hours out in order to even try one on which should be specified on the site that you have to make an appointment to do so. We arrive promptly for our appointment and then have to wait another hour to even see a consultant who then directs us to... read more
Business response:
Hello Veronica, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
If I'm not wrong, the stylist is suppose to keep all the info in their system, when a person comes in and decides on their dresses whether they buy at that time or not??
Business response:
Hello Lori, we apologize for not providing exceptional service during you visit. When visiting our stores our team should definitely add suggestion that our guest have interest in to their case file. However we are deeply sorry if that was not the case for you. f you would like to discuss your experience or if you may need any further assistance please do not hesitate to reach out to us again. Thank you, April B.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,982 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.