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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Alterations are a joke. If I wanted it to look like I did some of them, I would have done them myself. the hem was great and bustle was okay. but they turned a straight neckline into a sweetheart and sewed in some Bob pads so I dont need a bra and I could have actually done a better job myself for a lot less than $150. Ridiculous. In addition, the girls who helped my on pickup hadn't touched the dress. I thought that was the point of having to make an appointment to pick up? Let's not get into how they treated us like a p... read more
Business response:
Hello Katie, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Came in to find a bridesmaids dress. Was given the consultant Tracy. Did not like her at all! She was very demanding, lack of attention to not only me but to my boyfriend and gave me both dresses & shoes that did not fit even after I told her my size. On the other hand, Adidjra (?) was VERY nice, helpful and made sure I had everything I needed & wanted.
I only recommend the location if you go see Michelle or Natalie. they are money hungry and very inconvenient. this experience has been very rough
Business response:
Hello Victoria, we cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
It is 3:30! I’m right in front of the store! I was not informed of this and I’m not impressed! Somebody needs to come give me my dress! I live in Oak Harbor and I’ve been in front of the store for almost an hour! Some of needs to come open the door and give me my dress and you can cancel my alterations appointment thank you! If I can drive in the weather to come get my dress somebody from the store can come give me my dress!
Business response:
Hello Mikayla, we are so sorry to hear that we have disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting this issue when we close due to weather. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Went to the David’s Bridal in Florence, Ky. We were greeted by the gal at the door. She asked if we had an appointment. We told her no, her attitude changed completely. She said you need an appointment, we did not realize it was absolutely necessary to have an appointment. She became very cold & said we don’t have anything until 4:30. We were there @ 10:00am, why would we drive an hour one way to come back at 4:30. We were told we could not look at wedding gowns! I asked why the website did not state you cannot look at weddi... read more
Business response:
Hello Bev, we would like to apologize for the less then professional service you and your granddaughter received during your recent visit to our Florence location. We appreciate your feedback and will be sure to share your concerns about which areas need some improvement so that we can provide you with a better experience in the future. Thank you, April B.
Went in to look for a wedding dress, picked the only one I really liked and wanted to try on so I showed the consultant and was told “no, you don’t want that! That’s boring!” And proceeded to grab the complete opposite of what I asked for.. and didn’t want to grab the one I wanted to try on. What do you get from telling a bride to be and a potential customer that what they LOVE is boring and unwanted.
Business response:
Hello Jessica, we sincerely apologize that your time with our team was anything less than satisfactory. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.
I went to David’s to get an idea of the style of dress i like. If i would have found one i loved i would have bought it. My consultant Donna seemed to be more concerned on whether my hips would fit into a dress. I’ve always been self conscious about my body and she just topped it off. I found a dress on a mannequin i liked, a Vera, and when my bridesmaid went to show her, she told her that i probably wouldn’t fit in it. Mind you I’m a size 6 pant!!! She also mentioned that if i didn’t plan on buying one today, trying on clea... read more
Absolutely horrific customer service!! I do not recommend purcashing anything from this location! They aren't willing to do anything when they royally screw up! AWFUL EXPERIENCE!
Business response:
Hello Lindsey, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you, BrittianyD.
Made an appointment for 3 people trying on bridesmaid dresses, but was only given 1 change room for our 90 minute appointment (even though there was an empty one beside us the whole time). Our consultant was awkward and seemed like she didn’t know how to take measurements or clip dresses properly. I told her what style we were looking for and she made maximum 2 recommendations for dresses that didn’t even fit what I had told her (float, beachy, not strapless). There were no sizes in most dresses, so we had two size 0 girls t... read more
Business response:
Hello Jamie, we are sorry that you did not receive more assistance. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,980 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.