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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Not friendly and helpful. I went here today to pick up my brides maid dress. The greater greeted me right away and was super friendly. Someone asked how they could help me and they went to grab my dress. When she came back she handed me the dress, said have a good day and walked away. I had to ask to try it on, had to ask about alterations, had to ask someone to come help me with the dress after they walked away after hanging my dress in the room in the plastic. The person just wasn’t friendly, didn’t smile and Made me unco... read more
Business response:
Hello Amanda, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.
I wanted to share about the awful and hurtful experience I had. I don’t like leaving negative reviews because I know the effect they can have, but unfortunately, this issue was not resolved, nor did they attempt to resolve it. Myself and 5 other bridesmaids have purchased dresses from David’s bridal in Scarborough, ON. When we tried on dresses I chose to purchase a dress smaller than my size at the time. I tried on the size that I wanted to order and it fit. Although it was tight, it still zipped all the way and fit. This ... read more
Business response:
Hello Maria, We are so sorry to hear that you are unhappy with our resolution. We have spoken with the district manager and store manager of the store location, as well as conversed with our executive management about this issue, and unfortunately there will be no compensation for this matter. We have filed this as a corporate report and this case has been filed as closed, if you have any further questions or concerns you may put them in writing addressed to our corporate offices. Best Wishes, BrittianyD
I will never again take anyone to the Nashua NH store. When I went for my wedding my sisters were told by everyone they could pick dresses they wanted to see me in but when I went this past weekend both me and my friend got yelled at and got major attitude from workers while looking for a dress we wanted to see our friend try on (after our consultant told us we could) and our consultant didn’t help us out at all... we are now going somewhere else for her wedding dress and will not get the bridesmaids dresses from David’s Bri... read more
We had an appointment and were treated like an inconvenience. It was over crowded and our sales person told us she had another group she had to be with. I asked if there was a place for us to gather and put our stuff and she told me I could sit on a foot stool. We decided to leave and go somewhere else. I would not recommend this place, go somewhere who will give you the attention you deserve, it’s your special day. You deserve it
Business response:
Hello Kelly, we would like to take the time to apologize for the lack of service you received on your recent visit to our store. Our number one focus is our guests, and we apologize if this is not what you experienced during your visit. We appreciate you bringing this to our attention, and we will be sure to let our management team know so that we can re-evaluate our current staff capacity. Thank you, Steven E.
This place was terrible. I took my bridesmaid here to get a dress and they were basically like "well we don't have a fitting room now and won't for another hour." Fine. They said we could still walk around and look, so we picked out the dress we wanted to get in a few sizes. The employee came by, asked if we had checked in, and then said "we ask that you don't hold on to any dresses." I told her I was feeling really unwelcomed since we walked in and she turned around and started talking to a different customer. it was a huge... read more
Business response:
Hello Holly, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN BrittianyD.in the subject line. I will be sure to share your experience... read more
Rude hostest or whatever you would call someone standing at a desk being a jerk to people who are trying to spend money AND have an appointment?! Walked out and none of us will ever be back. What a joke.
Business response:
Hello Ashlyn, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
Absolutely RIDICULOUS you can’t let a bride know that her bridesmaids dresses are discontinued. Such a disgusting business you run not HELPING couples make their special day the best it could be. But as long as you guys get your money, right?
Business response:
Hello Olivia. We want to sincerely apologize to you for any inconvenience caused by the bridesmaid dress being discontinued. When these decisions are made, they are shared with our stores as soon as possible to avoid any issues. We apologize if we did not accomplish that goal and will work to find a better way to communicate these changes. Thank you, Ellice J.
Please be aware they do not give you a garment bag for the super expensive dress you just bought. You get the choice of buying one or taking your dress out in a garbage bag
Business response:
Hello Nicole, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Not a good experience .. The store said they had certain sizes and styles .. my friend called ahead of time and they didn’t have the sizes when I arrived . After we were there for two hours , after we complained then they finally took our measurements . The service was poor and disappointing.
Business response:
Hello Kinshasa. We are sorry to hear that your time with us was not a better experience. We aim to provide accurate information as well as timely service. We apologize for falling short of doing so and will be sharing your feedback with the management team. Thank you, Ellice J.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,980 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.