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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Give Haley a refund ya jerks !
It’s a long one, so buckle up! Let me start this off by saying I purchased my wedding dress here. I wish I didn’t....I have 5 bridesmaids, 2 of which ordered their dresses on the spot when we picked them out in October of 2018. 2 others simply wanted to wait closer to the wedding and my last bridesmaid was far along in her pregnancy and wanted to wait till after she gave birth to order not knowing what size she’d be. To ensure we would be able to order the other 3 dresses at a later date we spoke with a woman at the desk who... read more
Business response:
Hello Haley. We are sorry to see that experience you and your bridal party have had with us. We see that you have reached out to us and we are actively looking into your situation. If you have any additional details to share, please let us know at DBcares@dbi.com. Thank you, Ellice J.
Their service was horrible!!
Business response:
Hello Kristina. We apologize for not being able to provide you with a 5 star experience. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. Best Wishes, Steven E.
I can’t even begin to convey how sad & disappointed I feel waking away from my appointment today. After searching online for some time, my fiancé & I finally decided to make an appointment to try on bridal gowns at the Rockville, MD location (almost a hour drive for us). We were amazed to see several beautiful gowns for $99 & hoped to find a dress that would be perfect for our day. We arrived at our appointment, I mentioned to the receptionist we were interested in the $99 gowns, so she said to mention that to our stylist & ... read more
We made an appointment 2 weeks ago and told them that there would be 6 bridesmaids coming. We also told them that the wedding will be May 11th 2019. They called the day before the appointment to confirm and asked if we only had one bridesmaid. They also thought that the wedding was next May. When the bride told her that we had 6 instead of 1, the woman said that they are very busy and would “try” to accommodate us. She claimed that it was wedding season and that Saturday’s are very busy for them. Even though we made an appoi... read more
Business response:
Hello Hannah. We would like to apologize for the lack of communication you had from our store. We strive to keep our guests well informed every step of the way, and unfortunately we did not provide that for you. We will be sure to address your experience with our store management team to ensure it will not happen again. Thank you, April B.
Absolutely not!! a women should have a good fun experience looking for their dream wedding dress. Even tho we, myself and my daughter just a walk in, recieved bad customer service. The gal at front greeting desk, very cold and rude. The only plus size dress was a 22. Even tho a walk in should be treated Good. Sorry David's Bridal, your loss
Business response:
Hello Valena. We are very sorry that your recent visit to our store was a sub par experience. We want every guest to feel special and well taken care of. We did not accomplish that for you and we apologize. We hope that you will give David's Bridal another chance. Thank you, Steven E.
The most worst experience my friend drove 3 hours to be treated awful she left in tears on her 3 hours drive back home they talked to her rude and told her she had to hurry up there were others needed their help. They did not need her business and we sure did not need there's we found the perfect dress 1 mile from her home would not send my dog to David's Bridal in Florence SC.
Business response:
Hello Debra. We are deeply sorry for manner in which our staff members interacted with your friend during her recent visit. At David's Bridal we strive to create a wonderful experience for all of our guests and we did not live up to that standard for her. It is not our intention to upset your friends and we will assure you that our team will be using your feedback in training and coaching to ensure better customer service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com. Tha... read more
Terrible experience. I even made a reservation. They sent me to the wolves , never helped me. I tried multiple DB at different locations. Each time I was sent "over there" and nobody helped me. For my dress or my bridesmaids dresses. So glad I left and went to a smaller shop. Hope they close
Business response:
Hello Jill, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
terrible customer service!!!!! came at noon on a friday... I did not have an appointment to "browse" so I literally couldn't even get help zipping a dress!!!!!!!!!!!!!!! but you have someone sitting at a desk WAITING for people to come in. I was also the ONLY CUSTOMER in the store. Not spending one dime here!
Business response:
Hello Stephanie, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,980 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.