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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
wrong size dress ordered. long story was not satisfied at all
Business response:
Hi Ellen, we are so sorry to hear that our team disappointed you during your recent visit to our Albany store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. Thank you, Steven E
The service here is terrible. They ordered my best friends wedding gown in the wrong size and couldn't alter it to fit the way it was designed to fit.
Business response:
Hello Carrie. We are shocked to hear about your experience and would like to apologize. We would like to investigate this further and invite you to email us at DBcares@dbi.com (Attn.Store Location) so that we can do so. Thank you, Steven E
DO NOT GO TO THIS STORE !!!!!!!!! They screwed up my order and I’m return are giving me store credit!!!!!!! I don’t need or want your credit. I want some of my money back. Totally got screwed. I do not recommend this store at all.
Business response:
Hello Melissa. We would like to apologize for any frustrations that we may have caused you. We would like to look further into your situation and help find a resolution to your issue. Please email us at Dbcares@dbi.com (Attn. Steven E), so that we can gather more information and further assist you. Thank you, Steven E
I was super excited to get my wedding dress, however, during my visit here, I was told that if I wanted to drop a dress size I would have to lose 20 pounds. When you're shopping for a wedding dress you want to feel good about yourself and the experience, and while I know it wasn't meant to be rude, this made me leave feeling self conscious.
Business response:
Hello Clair Frances, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting this issue. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
This place is a mess. I was there for a wedding dress and the poor woman was stuck helping several people at once. There are far better places to buy a dress for the same pricing. The manager was completely unhelpful and could care less that they lost the sale. Don't waste your time here.
Business response:
Hello Tiffany. We are upset to hear that your time with us was not more enjoyable. We want all of our guests to receive the assistance that they deserve and apologize for not providing you with it. We will be bringing this to the attention of the appropriate parties. Thank you, Ellice J.
Had a great experience picking out my dress and a great experience at my first alterations appointment with Ashley, however I went to try on my newly altered dress today and I couldn’t even get it on. We couldn’t get the long sleeves over my shoulders or button the back of the dress without potentially ripping it or suffocating myself. Mind you, I was fit for this dress only 3 weeks ago and weigh 100 pounds so whoever altered this went the full extreme with taking it in. Now I’m terrified that any more alterations to this dr... read more
Business response:
Hello Mikaela. We would like to apologize for any frustrations that we may have caused you. We would like to look further into your situation and help find a resolution to your issue. Please email us at Dbcares@dbi.com (Attn. Steven E), so that we can gather more information and further assist you. Thank you, Steven E
I bought my dress some months back. I loved the corset back dress. when I tried it on the lady helping me told me she wasn't going to lace it all the way up because it would take too long. Just the way I tried on the dress it had a perfect fit. No alterations. I did not have a seamstress come look at me in the dress to make 100% sure. This being my first time wedding dress shopping I didn't know any better. With my wedding date approaching I wanted to put the dress back on and have it laced up so I can see how it looks. The ... read more
Business response:
Hello Britney. We apologize for any frustrations caused regarding your dress. We would like to get more information on your experience to see if anything can be done. Please email us at DBcares@dbi.com (Attn.Ellice/Macon) with more details. Thank you, Ellice J.
my daughter went there on January 17th for an appointment to find address for her wedding that she had to move up do to her dad being terminal she found a dress that she absolutely loved and the sales lady had told her the all the dresses in this area for $99 which is something she could afford she gets up to the counter and was informed that it was 399 she was not able to purchase the dress left in tears wants to cancel her wedding all together they completely ruined her wedding for her and the joy of finding her perfect dr... read more
Business response:
Hello Francie. Words cannot express how sorry we are about your recent visit to our Kalamazoo location. Shopping for a gown is such a special moment and we’re disappointed that your daughter's visit fell short of your expectations. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. We apologize for the confusion with the gown. If you would like to discuss any issues further, please email us... read more
Unprofessional and I would not return.
Business response:
Hello Natalie, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,978 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.