This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
If you are looking for a bridal shop to find the wedding dress of your dreams, or even a bridesmaid dress to complete your bridal party, look elsewhere, this is not the shop you want. I’m not sure I have ever, in my entire adult life, been so disappointed by a shopping experience. On January 20, 2019 my friend made an appointment at the Altamonte Springs David’s Bridal. Walking in was exciting because the store appeared to be very clean, well-kept and organized. The consultant, Hannah, came over and showed our group the go... read more
Business response:
Hello Jackie. We would like to express our apologies to you, the party, and the bride for the experience that was had with us. We see that you have reached out to our team and will continue to assist you further there. If you have any additional details to share, please let us know. Thank you, Ellice J.
extremely disappointed after picking my bridesmaids dress up, noticing how disgustingly wrinkled it was. contacted head office to let them know, and they said they would do a "complimentary steam". when 7 bridesmaids buy their dresses there, and spending that much money, you'd think the dresses should have already been steamed before being picked up. all the bridesmaids dresses came wrinkled, and the drive for all of us is at least 45mins- 1hr.
Business response:
Hello Sarah, thank you for your feedback. We are so sorry to hear that you are unhappy with our services. We will be sure to pass along your concerns. Thank you, BrittianyD.
I had tried on several dresses at the altamonte store, but they only had a size 6 dress (I wear a 14) of the one I loved. Through no help from the associates, my bridesmaid tracked down my dress at the millennia store in a size 6 and an 18W. We told them to hold the 18W and I would be by to try it on, as well as shopping for my bridesmaid dresses. I had already been through a nightmare at the other store, but my experience just kept getting worse. When I arrived at the store, the dress they pulled was the wrong one and that ... read more
Business response:
Hello Meighan. We are truly sorry for the experience you have had with us regarding your wedding dress. We want to provide our guests with exceptional service and help them find their perfect dress. We have fallen short of doing so and we apologize for that. A member of your party has reached out to us regarding your visit and we invite you to reach out to us as well at Dbcares@dbi.com (Attn.Orlando)with any additional details so that we can assist you further. Thank you, Ellice J.
I went in and my bridesmaids and I picked out about 7 dresses to try on. There was1 dress I absolutely loved. Hannah, the attendant wrote down all the ticket numbers and I even told her I wanted to try the butterfly dress I loved first. She took us over to a room and left us to get the dresses in my size, or a size I could try on. When she came back, she brought 3 dresses and told me she may have written the tag number wrong for the butterfly dress but she would get it. I loved the dress so much that when she left again to g... read more
Business response:
Hello Meighan. We are truly sorry for the experience you have had with us regarding your wedding dress. We want to provide our guests with exceptional service and help them find their perfect dress. We have fallen short of doing so and we apologize for that. A member of your party has reached out to us regarding your visit and we invite you to reach out to us as well at Dbcares@dbi.com (Attn.Orlando)with any additional details so that we can assist you further. Thank you, Ellice J.
Saw the news item about the employee wearing the scarf on her head. David’s Bridal reduced her hours and asked for explanation about scarf. Global news Jan 23/19. Any discrimination in my opinion is wrong. This is Canada and there is a Charter of Rights and Freedoms. We don’t want to become like the USA!
Just heard about your mistreatment and discrimination of a black employee who got erased off the schedule for wearing a headwrap to protect her hair in winter months. Will NOT be shopping here anytime soon for any of my bridal gear or bridesmaids gear. Headwraps are so common in black culture and just everyday fashion! Stop discriminating. Honestly. It's disgusting and it's bad for business.
Business response:
Hello Stephanie, thank you for reaching out. It was brought to our attention this week that an employee in one of our Canada stores was asked to remove her non-religious head scarf during her shift, per company dress code. We regret to have caused embarrassment or discomfort of any kind with this employee and want to stress that at David’s Bridal, we welcome our employees to be themselves at work, and we never tolerate discrimination of any kind. We have taken this experience to heart, and, as of today, have updated our dr... read more
worst place in the world. store manager is rude!!! corporation doesn't want to help do anything either. wendy is a very awful person. I dont recommend this store for anyone!!!
Business response:
Hello Ashley, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
I went here expecting a large selection of wedding gowns and was very disappointed when they were almost all in plastic and crammed together so tightly. We could barely see the dresses to make a decision to try them on or not. The consultant was not very helpful and pulled barely any dresses for me to try on, some of which weren't even my size and I couldn't get on. This was very annoying because she spent about 10 minutes measuring and remeasuring me when I arrived. She had the manager "help", but all the manager did was st... read more
Business response:
Hello Kylie. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
We arrived for our scheduled appointment and were met by our consultant with torn stockings, who immediately told us were to select no more than 5 dresses for the bride. She did not help our bride select dresses and told us we were not to take the dresses off the rack. She made us feel very unwelcome right off the bat. The dressing rooms smelled like feet, and another customer came out of the dressing room to find someone to unzip her because her attendant had abandoned her. There was no stool in the dressing room and anoth... read more
Business response:
Hello TraceyJoe, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,978 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.