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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Made an appointment from 3-4:30, got here and there were no chairs for any of the bridal party to sit on.. so for an hour and a half we are without chairs. Unacceptable. 👎🏼 Also, the person helping find a potential wedding dress was not giving off a good vibe.. we did not feel welcomed at all. Overall this was the worst place in Anchorage to try to find a dress.
Business response:
Hello Samantha, thank you for your feedback. We are so sorry to hear that you feel this way. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
This was the worst experience I have ever had trying on bridal dresses. It was almost like the all the staff were new. Our Consultant kept wondering off, and not being attentive to our group. I had looked online for dresses that I wanted to try on, and she said she would find them and wondered off... I waited 10-15 minutes for her, saw her just standing there empty handed. So, I asked if she wasn’t able to find them. Apparently someone else was looking for them. Some girls could have used the dresses in different sizes, but ... read more
i was in there last week to look at wedding dresses for my upcoming wedding in may. the girl who was at the desk when i walked in had a VERY cold disposition. and NO ONE even came over to me and offered to help me look. made me feel very unwelcome. dont think ill be coming back
Business response:
Hello Jennifer, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B.
this place is a joke. they double book brides and then make you wait for them to help you. stuffed us in a very small space with 3 other brides. your wedding dress shopping experience should be special and they have managed to make a mockery of the bridal business. it took 27 minutes after our appointment time to even get recognition from the consultant and another 18 minutes to even see the first dress to try on. I would recommend them getting there crap together. my husband called to address the issue of me going and sit... read more
Business response:
Hello Darlene, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
Went to Rochester store was the worst service looking for head pieces found some other stuff nobody to check us out stand around forever so we left they lost a sale
Business response:
Hello Jennelle. We are deeply sorry for the less than quality service you received on your visit. Our top priority is to ensure that all of our guests are well taken care of and it does not sound as though we accomplished that. We will be sure to pass along your feedback so that our team can grow from it. Thank you, April B
Nice people. Poorly managed. Sat for 45 min purchasing my dress and filling out the pickup information with my maid of honor. They never notified her. Then said there wasn't any pickup instructions. While at work spent another 30 min on the phone to set up a pick up for her. When she picked up the dress looked like it was stored rolled in a ball. Customer service said they can not press all outgoing dresses.... So I'm left to assume because my dress didn't cost $5000 it was not necessary to give the same customer service. SM... read more
Business response:
Hello Christina, we are very sorry to hear that your experience with David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Absolutely the worst customer service I have ever experienced in my life. We just bought 2 bridesmaid dresses and they would not allow our bride to try ONE dress on because it’s 8 o’clock and they close at 9. Apparently there wasn’t a stylist available but the stylist that assisted earlier wasn’t doing ANYTHING.
Business response:
Hello Jodi. We are sorry to hear about your time with us. While our team does have certain rules to adhere to, we want to be as accommodating as possible to our guests. We will be sure to follow up with management regarding your feedback. Thank you, Ellice J.
When I called today to ask if my wedding dress was in yet (ordered in mid-December) it took them more then 10 minutes to find my order, leading me to believe they had lost it or made an error. Was told that I hadn’t bought one, or there was no history of my purchase. When I asked to speak to a manager, I was told she was “very busy but can get back to you when she can.” The whole situation was already unacceptable, but then the manager Jackie informed me that my dress will not be in until April when I was told by my stylist/... read more
Business response:
Hello Stephanie, we have been trying to get in touch with you. Your dress has arrived to the store and is ready for pick up. Please contact the store or email us at dbcares@dbi.com (att Steven E). Thank you, Steven E
I had an appointment on Saturday and the salesperson was so awesome and helpful. I took my bridesmaids to find dresses today and the salesperson, Andrea, was awful to us. She rushed us throughout our entire session and even snapped her fingers at us at one point. Her attitude was terrible and downright unprofessional. I was very disappointed and uncomfortable, as were my bridesmaids.
Business response:
Hello Kasey, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,978 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.