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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Absolutely HORRIBLE service. My mom and I were both looking for dresses for my brother's wedding, me a bridesmaid and her a mother of the groom. The store was staffed with approx 4-6 people (that we could see) yet there was only 1-2 that were helping with everyone that came in, which meant that no one was getting much personal service. While they stood around talking, we had to pull our own dresses, try them all on with little assistance, and after all that, ended up paying full price for the off the rack dresses. The only ... read more
Business response:
Hello Angela. We are deeply sorry that we fell short of your expectations during your recent visit to our Omaha location. We want every guest to fully enjoy their time with us, and apologize that you were not able to do so. Thank you for sharing your feedback. We will be sure to address your concerns with our management team so that we can ensure a better experience in the future. Thank you, April B.
Just know I won't be back... I'm having my wedding dress custom made......
Your dresses suck. No wonder you guys are going out of business. The quality of your dresses are crap. Regret ever buying from here.
Business response:
Hello Jessica, thank you for your feedback. We are so sorry to hear that you feel this way. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
David’s bridal is the worst place to shop and to buy from. All employees are completely rude with the exception of Becca in alterations. First time we went in, the girl at the front glared at us and asked if we had an appointment. We said no that we were just looking and she snapped that they were very busy and she wasn’t sure if anyone would be available to help us. We felt very unwelcome but continued on. We got our own dresses and I tried on about 5. I then went to the front with the dress we had selected and stood in l... read more
Business response:
Hello Heather, thank you for your feedback. We are so sorry to hear that you are unhappy with our services and our policies. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Horrible experience. The guy who was supposed to be helping us knew nothing about the inventory and disappeared for most of the appointment. When he was present, he spent his time talking to other employees and chatting to one of the members of our bridal party while we were trying to look at the dresses our bridesmaids were trying on. He had to ask us multiple times what we were looking for even after we had picked a style and then settled on a dress. Very inattentive. Then at the end of the appointment he had the audacity ... read more
Business response:
Hello Caitlin, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Worst shopping experience I have ever had. Went bridesmaid dress shopping with my future sister in law and fellow bridesmaids. Associate was extremely rude, not helpful at all, and tried rushing us out the door after only being there for 20 minutes. Spent $800 on dresses and never got a thank you. Will never shop at this store or recommend it to anyone searching.
Business response:
Hello Jaden. We would like to apologize for the less then professional attitude you received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with an awesome experience. Thank you for your feedback, we will share it with our team to ensure a better experience in the future. Thank you, April B.
The bride and 4 bridesmaids came here to get bridesmaids dresses. Stacey was great, very helpful and friendly. We were all sharing a fitting room but the store was busy that day so we were understanding. However, there was complete and utter disorganization when it came to picking up our dresses. My dress was ready and I asked for it to be shipped to me (via UPS). However, the unit number of my condo wasn't put on the delivery slip, so I ended up telling the store I was having UPS send the dress back, saying I'd pick it up... read more
Business response:
Hello Kathleen, thank you for taking the time to bring this to our attention. We are very sorry to hear of the confusion regarding the arrival of your items. We understand your frustrations and will be sure to provide your concerns to our team to ensure better service in the future. If you need any additional assistance with this matter please email us at DBCares@dbi.com (attn:BrittianyD) Thank you, BrittianyD.
My future daughter inlaw went to your store to try on gowns and the girl that helped her told her she was too fat..how dare you 😡😡😡😡😡😡😡😡😡😡😡😡
The alterations department was ridiculously unprofessional. Twice I went and there was no one manning the front of the story nor anyone manning the front where people pay. The store had garbage all around their ripped chairs. My fiance went there once and his impression was quite negative. My dress was finally altered correctly 1 month (30 days) prior to my wedding. Such a sad experience from one I truly hoped would have been better. The only bright star is Melissa, an amazing consultant. I give her 5 stars! The rest of the ... read more
Business response:
Hello Sarah, thank you for your feedback. We are so sorry to hear this. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,978 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.