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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Worse bridal place ever!!! I should have known not to return to this location.
Business response:
Hello Kerline, we are so sorry to hear that you feel this way. For more assistance, please email us at DBCares@dbi.com(attn:BrittianyD) Thank you, BrittianyD.
Worst service ever. My consultant was more concerned with not having any downtime at work to take her final than helping me so we left and I bought a gorgeous gown from The Bridal Shop!
Business response:
Hello Valerie. We would like to apologize for the less then professional service you received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with an awesome experience. Thank you for your feedback, we will address it with our team to ensure a better experience in the future. Thank you, April B.
I’ve never taken the time to write a review, but this one is very important to me. A couple weeks ago I visited the Westminster David’s Bridal (DB) to have a dress altered. The dress is a $200 Ver Wang bridesmaids dress that I purchased from this DB location. When the seamstress, Alaina (may be spelled differently) came out, the first question she asked me was, “are you pregnant?” I promptly reassured Alaina that I was not and I stated, “no do I look it?” Alaina’s exact response was, “yeah kind of.” I’ve struggled with sel... read more
Business response:
Hello Ashlee. We would like to apologize on behalf of David?s Bridal for the service you received in our store. Your experience does not reflect what we as a company strive to achieve for our guests. We know that our team has already reached out to you in regards to this situation, but if you have any further questions or concerns, please email us at DBcares@dbi.com. Thank you
other than the fact that I loved my dress itself. I will NEVER reccomend this company to anyone!! I have had nothing but problems with them! I would love to explain, but the list of things is just too long to waste my time on.
Business response:
Hello Janice, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
What a Horrible experience. ...the hostess that helped us was completely rude and useless ...she talked to us like we were kids and she sized all of us bridesmaids wrong...all the dresses we tried on were way too big for us and looked horrible....she didn't even help when I asked her to Zipp up the back of the dress I was trying on...I had to ask one of the other bridesmaid to help me....this Hostess name is "SHINE" her name should be called "THE SHINING " cause she was a bridesmaid's nightmare!!!
Business response:
Hello Julian, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
these people are money hungry taking advantages of people misfortunes, my wife bought the preservation box to get her dress preserved, so she takes it up there, they send it off, and it gets stolen in the process of delivery by USPS, david bridal said they cant do nothing referred her to the preservation company, and apparently the policy only insures up to $500, which they never informed her when she bought it, but what pisses me off the most is USPS looked into it and said they are reimbursing david bridal the full amount.... read more
Business response:
Hello Joseph, we are so sorry your bride had this experience with the Memories Gown Preservation service. Our team will be sure to forward your complaint to our corporate management team as we would never want this to happen to any bride. Please email us at dbcares@dbi.com (Subject: Attn. April B City/Store Location) so that our team can assist you further. Best wishes. April B.
AMAZING fitting with Chelsea from the San Jose store. Felt the love and talent she has to find the perfect dress! She listened to me and my family and found a dress that is just perfect! 12 emails since my appointment on Friday(Black Friday) it is ONLY Monday (Cyber Monday) I’ve taken it off and changed my preferences. And already received another email! Please stop spamming your clients.
Business response:
Hello Cass!! We are pleased to hear that your overall experience at our San Jose location was a success. We apologize for any inconvenience caused by the emails you have been receiving. We will be removing your email address from our list. Please allow it some time to register in our system. We appreciate your patience in this. Best wishes, Steven E
I had the first appointment of the morning this morning. The girl that decided to help me asked me to look at 3 dresses to pull out to try on so after having to look for her 4x to ask her to pull them she was inconvenienced and didn’t check the sizes so I’m trying on dresses that intentionally didn’t fit. I couldn’t find her to even help me in and out them luckily my friend was with me. I had to ask her prices and all the info she offered me no information then I actually found a dress on my own that was what I really wanted... read more
Business response:
Hello Ericka, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
Saturday my fiancé & I visited this store for the first and definitely last time. Only 1 girl was trying on a dress, at least 5 women working and absolutely no customer service. 2 women seated at table upon entry due to scratch off promotion, yet I had to ask for one & explain what it was. 😳 Not one employee assisted us, acknowledged us as we entered or while leaving. They did seem quite busy talking amongst themselves tho. Anyone interested I’ve shopped at 2 other shops in town that carry beautiful dresses, better customer... read more
Business response:
Hello Gini, we are so sorry to hear that you are disappointed with your visit with us. We cannot apologize enough to hear of your recent experience at our Rockford location. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,978 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.