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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Don’t go to the one in Greenville. My little sister called to get an appointment and was told great can’t wait to meet you. We get there and the people were very rude and said that she isn’t in our system for a appointment. They said they couldn’t work us in for that night. Very very rude!! Stay far away from this place!! Nobody knows how to be professional anymore!!
Business response:
Hello Hannah. We are deeply sorry for manner in which our staff member spoke to your sister during your recent visit. Our top priority is to ensure that all of our guests are well taken care of and it does not sound as though we accomplished that. We will be sure to pass along your feedback so that our management team can grow from it. Thank you, April B.
I went with my mom and best friend earlier this year to try on wedding dresses, they double booked my consultant so I got less time trying on dresses. She disappeared for more than half my appointment ‘trying to find a strapless bra and undergarments for the dress’ I tried on maybe 3 dresses, she didn’t help zip them up as ‘it’s my parties job’ to do that. I booked an hour slot but only got maybe 15 minutes with my consultant. I ended up buying a dress elsewhere and crying in the car with my mom after the appointment. She ev... read more
Business response:
Hello Amanda. Thank you so much for providing feedback regarding your experience at our Portland location. We are deeply sorry for the less than quality service you received on your visit. Our top priority is to ensure that all of our guests are well taken care of and it does not sound as though we accomplished that. We appreciate your feedback and will be sure to address your concerns about which areas need some improvement so that we can provide you with a better experience in the future. Thank you, April B.
My daughter was in the store on 2 separate occasions. Both times she tried on a dress. When I called to order the dress, they didn’t have her size down. I was told by the girl to bring her in and we could try on a dress and order it that day. It is very inconvenient for me to get over there. Then she told me I could measure my daughter myself and call the measurements in. Seems like they should put me on payroll since I’m doing the work of their employees! 😡 Back in 2005 they also messed up one of my bridesmaid’s dresses an... read more
Business response:
Hello Christina. We are deeply sorry for the service you received during your experience with David's Bridal. We will be reaching out to the management team in regards to your feedback to assist with training and coaching opportunities for the staff. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B
Not so great, took a while to be greated by front desk. Ladies didn't seem friendly. I was ready to try on my dresses and my consultant was no where to be found. It took 15 mins to find her. I didn't feel special. I came into look for one dress I really liked and she had a hard time finding it and then 20 mins later after trying on poofy dresses she found it. When I tried on one dress I sort of liked, she kept on pushing the David's bridal credit card. Like no I am all set, I told her I had a budget and she couldn't work wit... read more
Business response:
Hello Danielle, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
First this lady told me to try on a dress I absolutely disliked and would never wear it. I tried it on and spent a good 15 minutes in it talking about what I didn't like about it. I disliked it all. Than my lady walks away from my dressing room with me looking at a dress... I stood there waiting for her to come back for a solid 20 minutes. Another lady comes back and says sorry she's helping someone else hint this lady said she doesn't normally help pick the dresses out and stuff. I asked her can I try another dress this is ... read more
Business response:
Hello Kaylee, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
They messed up one of my Grandaughter's bridesmaid dresses....wrong size 2x and want to charge her for alterations. The dress fit in the store perfectly except she wanted it floor length. The replacement dress was too big the shoulders and too tight at waist. Sent back 2 replacement dress way too big in bodice. Charges if she decides she wants alterations $150. Something is wrong with this picture.
Business response:
Hi Dee Ann, thank you so much for providing feedback regarding your granddaughters experience at our Orlando South location. We are deeply sorry for the less than quality service she received during her your visit. Our top priority is to ensure that all of our guests are well taken care of and it does not sound as though we accomplished that. We appreciate your feedback and will be sure to address your concerns about which areas need some improvement so that we can provide you with a better experience in the future. Thank y... read more
I went to David’s Bridal with the expectation that the people were going to be attentive and that I would have my own consultant to help me. This was not the case. Not only was their selection for a plus size woman small (this will always be a negative that I will voice—we deserve as many choices as regular sized women) but the consultant was working with two brides, myself and another bride. She was nice, but we were constantly waiting for her to stop helping the other bride to come and help us. She asked my mom and matron ... read more
Business response:
Danielle, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
They are the biggest Rip off in America . Tells you one things then charges you another ! Doubled the price after it was too late to change my mind . Don’t go there !!!
Business response:
Hello Celeste, thank you for your feedback. We are so sorry to hear that you feel this way. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn: Ellice J) Thank you, BrittianyD.
Although everyone was nice there selection in store was really disappointing and a lot of my like before hand they didn’t have one of those dresses at all!! Was expecting more!
Business response:
Hi Leanna, we are so sorry to hear that we have disappointed you with our in -store selection of dresses. Thank you so much for taking the time to provide us with this feedback so that we can improve on this matter in the future. Best Wishes, Steven E.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,984 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.