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About David's Bridal Founded as a neighborhood bridal salon in Fort Lauderdale, Florida, in 1950, David's Bridal is now an international wedding dress destination with more than 330 stores throughout the United States, Canada, Mexico, and the United Kingdom. Along the way, we've stayed true to our guiding principle that each bride deserves the wedding of her dreams. We know a bit about making dreams come true: In fact, one in three brides in the United States purchases her dress from David's Bridal. We wouldn't be where we... read more
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to 7:30 p.m. | |
Tue | 10:30 a.m. to 7:30 p.m. | |
Wed | 10:30 a.m. to 7:30 p.m. | |
Thu | 10:30 a.m. to 7:30 p.m. | |
Fri | 10:30 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:30 a.m. to 6:00 p.m. |
Fire Renee, shes useless and does not care about the customers
Most terrible customer service I’ve ever encountered. No wonder they’re going bankrupt.
they are the WORST... they figure they have you their dresses are cheaper..the alterations are close to 500.00$. I have a long story on what they did to rip us off ask me
If i could give Zero stars, I would! There were NUMEROUS problems we had to deal with. The only good day was the day my daughter picked out her dress. Once that was taken care of and paid for, problems added up. Keep in mind we were from Canada and had to take a day off work to make it to appointments. Alteration appointments were cancelled because there wasn’t even a seamstress there that day/time. Every fitting appointment ran late, she was left in the changing room for 15-20 minutes at a time waiting for them to get/find... read more
I went in a month ago with my parents to find a simple wedding dress for my court wedding. Upon arrival, we weren’t even greeted by the lady at the counter. I began to look and every sales associate would just stare at me like I didn’t belong. No one ever asked if I needed help. After 20 mins of wandering around, I stopped someone and asked if there was anyone to help me. She very rudely said “Did you sign in? Because if you didn’t, no ones gonna help you.” How am I supposed to know you have to sign in if the greeter just st... read more
Not only was my dress screwed up between two alterations appointments within TWO weeks of my wedding, I opened my dress the morning of my wedding and there was a RED LIPSTICK looking mark on my dress. Thank goodness it wasn't insanely noticeable enough to ruin my day, but seriously! COME ON!!! I feel like got overly charged on my alterations anyways and then this! I was in there so many unnecessary times and wasted so much time and from the sounds of money of overly done alterations! UNACCEPTABLE! Plus, every time I called... read more
Went there TWO months ago to order my flower girls dresses. Not only did their customer service blow when I was there, no one ever mentioned they would call you repeatedly to harass you about picking up your order because they “lack storage”. Probably should have mentioned that so I could have cleared my schedule after the first call. I pick up the dresses to find that one of them has four inch rips on each side of the zipper. So now I’ve wasted $200 and 2 months waiting on dresses that were poorly made.
I had a WONDERFUL experience trying on dresses and finding the wedding dress I wanted.. until it came time to buy it. The dress I picked out was $100 off if ordered online, but it didn't give us the option to ship it to the store, and because I wanted to be assured it was in good quality and what I ordered, I did NOT want it shipped to my home.. apparently that was asking to much.. So the next day we call the customer service line and the woman on the phone gives us her name and tells us to ask the Knox store if they will ho... read more
Even though the store had my dress section my dresses were not pulled before hand and was told some of them were not in the store but somehow were found later in the appointment. My stylist had two brides to serve at the same time which did not work well for me at all. The stylist was so focused on the other bride she gave me only the very minimum of service. I had to take the gowns out of the bag myself. many times I was waiting for the stylist to come back to do up my gown and if it was a corset back it was not done up ful... read more
David's Bridal Corporate Office has a 4.7 star rating with 984,389 reviews.
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.