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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Our appointment was a disaster from the get go. The consultant didn't introduce herself, didn't ask about budget. 1 consultant for 2 brides! Not personal service, Consultant had no idea what she was doing she measured the bride wrong , didn't know the stock in the store! She just handed the gowns to the bride for her to open and take it off the hanger, no assistance to put on the gowns. She even gave gowns she brought for our bride to the other bride! When we said that those dresses were for our bride the consultant was ... read more
Business response:
Hello Cheryl, we are sorry that you did not receive more assistance. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.
We came here with our bride to pick out Bridesmaids dresses. We were reluctant to come to this location because of repeated poor customer service but we had no other option, so Tampa it is. Anyways we were super rushed from the beginning and there was nothing pleasant about our visit. Drive to Clearwater over Tampa. You won't regret it.
Business response:
Hello Angela, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
I went to David’s bridal back in February of this year to look for a wedding dress. The sales women they had paired me with didn’t know anything about dresses nor did she listen to me about what I as the bride wanted or even my budget. I didn’t want a pure white dress and I didn’t want it to be strapless and my budget was $500. She preceded to bring me dresses that where over $1000 out of my budget and where the exact opposite of what I wanted I broke down in the dressing room because she just wasn’t helping me and making it... read more
Business response:
Hello Alexandra, thank you for taking the time to share your feedback.We deeply apologize that you are unhappy with our services. We understand that you have spoken with our team, we are so sorry to hear that you are disappointed with the out come. If you would like to speak further, please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you
Walked into David’s Bridal yesterday to be told that no one could assist our bride to be, when there were three to four staff standing around, and one cleaning windows.
Business response:
Hello Crow, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B.
we had no help at all she got our dressers we picked out and that was it all where way to big had no pins to hold them together no one there to assist the bride to be if you want a very low price dressers yes not bad looking dresses but do not expect help on trying them on
Business response:
Hello Regina, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Just walked in to David’s bridal Appleton to 4 people just standing and another washing windows and get told they had 0 availability for someone to help me try on wedding dresses... called David’s in Green Bay able to accommodate right away so we are booking it up there... very disappointed 😞
Business response:
Hello Crystal. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
terrible place. very unprofessional. very unorganized. the female white manager is a pill popper . save yourself the headache shop somewhere else
I wish I had never called, scheduled and walked in the door. I am not asking for much either, good customer service, keeping appointments, accurately inputting measurements and dress sizes, and getting things on time and in a timely manner so there is no rush days before my wedding. David's Bridal has no sort of system, they are not organized, they shower you with smiles with no follow through, they don't measure every woman that is ordering a dress, when they do get measurements or a dress size they don't always input the... read more
I’ve bought multiple dress from them so far. My first time was really nice, but then I got a reception dress I wanted to exchange out and another dress. It was as if I was halting their whole world! I came in the other day when it was one lady and the manager- who I never like because she always seems so rude and snotty! The manager asked me what I needed, then told me to look around... thirty minutes later she finally gets off the phone long enough to see what “my dilemma is.” When I told her my wedding dress doesn’t fit ri... read more
Business response:
Hello Melanie, we are so sorry to hear that you are disappointed with your visit with us. We cannot apologize enough to hear of your recent experience at our Evansville location. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,978 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.