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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
My consultant was great.. I loved her attention to everything I was looking for. She really tried to help me as much as she could but unfortunately she wasn’t able too. I saw a dress on line that I waned to purchase unfortunately they didn’t have it on my size at the store or on line anymore so she showed me the exact same one in a different color that was my size and it fit perfect. When I was ready to pay for it I was told that since it was not in the other color (the one that had sold out on) I had to pay regular price. I... read more
My daughter and I and 2 friends went to look at dresses and were told straight up we wouldn't be able to try anything on because of the time! You would think if I was paying $1500-$3000 for a dress they would have been more professional and told us in a better manner that it was almost closing time!! I would not recommend them to anyone!!!!
Business response:
Hello Sharon, we are so sorry to hear that you are disappointed with your visit with us. We cannot apologize enough to hear of your recent experience at our Evansville location. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Just went to David’s bridal (Robinson) for a homecoming dress. Sale rep was very helpful and and saw that we liked the dress and said .. it’s a good deal, beautiful dress and it’s 20% off. So my daughter said - sold. We get to the register, she apologies and states only dresses on that rack with the code 24 are 20% off and she apologized but said, since they are all on the same rack, there are a group of them above the sign and , they all are similar dresses- I will ask my manager to take the discount off. Well the manager... read more
I came into this David’s Bridal with my family looking for bridesmaids dresses and instead found poor customer service and bigotry. Our stylist, Madison, was rather curt and seemed disinterested in our appointment. We were left by ourselves for the majority of the appointment and had to wait a long time for her to come back. The absolute worst part was when she was measuring my sister, who is my maid of honor, and my sister asked how much the dress would be. Madison responded that the store does not do layaway and cannot do ... read more
Business response:
Hello Marianna. We are deeply disappointed to hear about the level of service you and your bridal party received. We value all of our customers equally and would never condone making them feel any other way. We will definitely be researching this further. Thank you, Ellice J.
Hello, I went to davids bridal in East brinswick NJ. I have to say first that I am person who never complains ,but my anger is through the roof. I went brides maid dress shopping today. I have 2 plus size girls and 1 small. The consultant DANA didnt help whatsoever. She sized them, then told us to look for dresses. I asked for help because there was no plus size dresses, very few. She didn't talk, and I saw other consultants running to help their clients. She put one of my girls in the dressing room without my knowledge...th... read more
Business response:
Hello Kim. We would like to apologize to you and your bridal party for the sub par experience you had. From start to finish we want to be providing great service and we are sorry for not doing so. We will be sure to discuss your feedback with management so that we can improve. Thank you, Ellice j.
If you're not a bride with an appointment, don't bother. I walked in to find a dress for a work gala and was directed to the clearance rack. Not sure what screamed "IM BROKE" to the person working.. but poor assumption. I was handed off to Nicole who pulled two long dresses after I said I prefer short. After that she disappeared! I pulled the rest of the dresses myself. When I went to find Nicole to get into my room, she asked if someone else could help me as she "had a bride" that came in. Cool no problem, but you probably ... read more
Business response:
Hello Alyson. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
We made an appointment to try on wedding gowns, upon arrival we were told that the appointment was made as a bridesmaid dress appointment instead of wedding gowns and they didn't have a stylist to accommodate for the mistake they made when putting it in the computer. We were told we could look at dresses but we could not try anything on. Absolutely ridiculous and completely ruined the day
Business response:
Hello Dana. We are disappointed to hear about your experience. We sincerely apologize for the confusion with your appointment time and for not being more accommodating. We will be working with this team to ensure that this does not happen again. Thank you, Ellice J.
I drive 174 miles to the location with fitting appointment. Yes there is a tropical storm in North Carolina more than 100 miles away. They send me out confirmation for fitting and then they are closed no call to tell me but they sent confirmation last night and this morning about my appointment. I call the corporate number and it comes down to thank for you the 1450.00 on the dress and good luck wearing a dress that doesn’t fit because we were closed without offering a reschedule and told you, you take it someplace else an... read more
Business response:
Hello Carol, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B.
When you purchase and have a dress fitted at David‘s bridal, save yourself the trouble and get them to guarantee that the dress will fit when you receive it or they will alter it at their cost. We had a very bad experience with them that the dress they fitted and supplied was way too small. Even that their staff fitted the dress they would only alter it if WE would pay for the altering costs. When we went there for the second time today to pick up the altered dress it still does not fit with the wedding coming up in a week. ... read more
Business response:
Hello Rolf, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,901 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.