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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Went here for my sisters wedding. All together we bought a wedding dress, 3 brides maids and a dress for our mother. They were expensive, we all needed alterations. None of the alterations turned out the way that we wanted and were over the cost it was said to be.
Business response:
Hello Ember. We are disappointed to hear that you were not happy with your services. We would like to hear more about your experience and invite you to email us at Dbcares@dbi.com (Attn.Ellice/York). Thank you, Ellice J.
Business response:
Thank you so much for your kind words, Customer. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
One word.....snobbish (Rivergate)
Business response:
Hi Dianne, we are so sorry to hear that our team disappointed you during your recent visit to our Madison store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. Thank you, Steven E
I originally had a great experience trying on and finding the dress for my special day. That quickly went downhill. I ordered my dress in July, 8 months before our wedding. Thank goodness I did because everything after was a mess. I didn’t get to take my dress home until the NIGHT BEFORE MY WEDDING. I got an email around October when my dress arrived, they ordered EVERYTHING in Ivory. The manager assured that some still look white it just is a different white... It was yellow tinged. They shipped it back off and changed the ... read more
Business response:
Hello Stasia, we are very sorry to hear that your experience with David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Worst experience ever. Customer service needs some work. I’m not the type of person to rate people or give them a bad review but this was a disappointment. That’s because I was looking forward to this appt.
Business response:
Hello Tiffany, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
This dresses 👗 I tried in on needed to be washed they had a bad odour. The sales person was awesome.
I went with my daughter to pick up her dress. we waited at least 20 minutes at the desk before anyone came over. and someone only came over when i asked a girl if someone could help us. poor service after spending hundreds of dollars there. The dress is beautiful tho.
Business response:
Hi Sue, we are so sorry to hear that our team disappointed you during your recent visit to our Syracuse store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. Thank you, Steven E
Unfortunately we were not greeted for our appointment for my 11 year old to try on bridesmaids dresses - it was quite evident that this was due to our LGBTQ status - I was not aware that they were not “gay friendly”, perhaps my fault for not doing any research first- but to not serve an excited young girl feels unacceptable to me, I am sad that my daughters were exposed to this awkward situation in what is supposed to be a time to celebrate.
Business response:
Hello Mel. We would like to sincerely apologize for the service you and your family received at our store. We value all of our customers equally and we are deeply sorry if we made you feel any other way. We would like to hear more about your experience and invite you to email us at Dbcares@dbi.com (Attn.Ellice/Nashua). Thank you, Ellice J.
No comments stay turn to a later day ,and then you know the experience I had at David Bridals.... Unhappy Mom....🤯🤯🤯🤯#I have to give Micheal his props he a salesperson if you want get a peasant person see Micheal...
Business response:
Hello Cynthia, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,893 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.