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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
RecommendedI would recommend because my sales lady was very helpful but they left the theft tag in my dress and I didn't need any adjustments to my dress so the next time I took it out was my wedding day. so I had a large theft ID tag sticking out of my dress. There was no way to take it out. I did take it back today to get it taken out so I could get dry cleaned and they acted like it was a normal thing.
When you pay over $200 for a "Mother of Groom" dress, you wouldn't expect to have issues! I had alterations done on my dress. I asked if I needed to try on the dress when I picked it up and was told no...everything was good. 5 minutes before the ceremony, I put on my dress and what do I discover...the security tag still on the dress. I couldn't have been more upset. I called them and was told come in and we will take it off. Really? 45 miles away and I'm told come in? They also said use a powerful magnet. Like where... read more
Business response:
Hello Darlene, we are so sorry to hear about the issue you had with your dress and the security tag. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Madi provided great customer service and was very helpful. There was at least one style of bridesmaids dress I wanted my girls to try on that was not available which was very frustrating. Definitely not enough short style dresses for a location in central Florida.
Good place to go if you like being ignored and having to deal with a bunch of bitchy cunts!
Business response:
Hello Layne. We would like to apologize for the less then professional service you received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with a once in a lifetime moment. Thank you for your feedback, we will share it with our management team. Best wishes, April B.
After calling David’s Bridal I was advised to schedule an appointment to try on 5 bridesmaid dresses. I arrived early to my appointment on July 14, 2018. While walking to the fitting area with the consultant/stylist that was assigned to me and two of the dresses, she stopped to help a bride that was trying on a gown. Another consultant ended up guiding me to the fitting room. I never saw the consultant that was assigned to me for my “appointment” again. While trying on the first dress I came out looking for her and didn’t se... read more
Business response:
Hello Alaitz. Thank you for taking the time to share your experience with us. We welcome all of our customers equally and are deeply sorry that we made you feel any other way. We will be discussing your visit with management so that we can improve. Thank you, Ellice J.
We made an evening appointment for my bridal party to find their bridesmaids dresses and my mother’s dress and an appointment right after to find my dress, the bride. They seemed unorganized from the get go so we should have walked out then.. but we were excited so we stuck it out. Big mistake. First, the girl who was supposed to be helping us was running two parties at one time so my bridesmaids were on their own to find dresses and sizes themselves.. whatever, we did it and onto the bridal dress find. We still didn’t have ... read more
We have a wedding second week of August. Ordered the bridesmaid dress middle of June and the dress was supposed to show up the beginning of July (the 7th). All except one bridesmaid dresses came in. The one that hasn’t came in won’t get to David’s bridal till August 3rd. Then has to be sent 200 miles to the other side of the state. Won’t be here till 3 days before the wedding which isn’t enough time if it needs to be altered.
Customer service is everything I got pointed in the direction of my size dresses then the sales girl went back to the front desk and stated visiting so I left and went to bridal gallery and got great service
Business response:
Hello Vivian. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
Business response:
Hello Patricia, we apologize for not providing exceptional service during you visit. If you would like to discuss your experience or may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,906 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.