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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I had a good experience but would prefer to try dresses that I pick or my family picked not the ones the staff picks for you as they dont know you. I realize that you may try something unexpected and like it but it is also a waste of time
Dont even think about wasting your time here. After being degraded and called names here today i will never ever recommend this bridal store to anyone.
Business response:
Hello Becky, we are very sorry to hear about this and apologize that the service you received was not top notch. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
DO NOT EVER SHOP AT DAVID'S BRIDAL IN CALGARY AB. I have have nothing but a bad experience with my bridesmaid dresses. And today the staff at the Calgary location decided to degrade one of my bridesmaids and call her mean names and saying very unprofessional things to her about her weight. With all the issues I have had not once has anyone offered to make things right. Instead blaming me and my wedding party for it all. I've completely had it with this store and the staff there. All they care about is making a quick buck and... read more
Business response:
Hello Kristin, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I thought this was supposed to be exciting and a happy moment.....guess I thought incorrectly!! When we arrived to David’s Bridal and checked in we got eye rolls and attitude. Most of the dresses that I wanted to try they didn’t have. The consultant that helped my family and I wasn’t helpful at all. When we asked her questions or advice there was eye rolls and short answers. I hated every moment of this experience. She didn’t act like she enjoyed her job at all!! I found a dress thanks to my mother walking a searching throug... read more
Business response:
Hello Janella, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.
I took my bridesmaids to davids Bridal to try on a dress I had found I had made an appointment. The lady we had was rude, pushy and distracted. We left feeling uneasy but loved the dress. We called to let them know if our experience they didn't care and never followed up. We weren't able to find a dress that we wanted so ended up ordering through them. firstly a dress came in they called multiple times even when a time had been arranged for pick up and always at 8PM. Then they ordered the wrong size dress and kept insisting ... read more
Business response:
Hello Kendra, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
It all started off great, found the dress, bought the dress and the it all went downhill with the fittings and alterations. When I bought my dress I was told the fabric could not be steamed, same message was relayed to me when I went for the first fitting. Came back for the second fitting to see my dress being steamed, it caused the fabric to wrinkle and bunch. The straps were incorrectly sewn on several times. Ok, have to come back again, no big deal, I was assured by the manager it would all be fixed and the fabric would b... read more
Business response:
Hello Kelly, we are very sorry to hear that your experience with David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Horrible service for my bridesmaids appointment, and a complete lack of interest in remedying the situation.
Business response:
Hello Andrea, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Absolute worst service ever and not enough choices size wise. We had an appointment and you wouldn't have even known. Our consultant first never really greeted us then after we took it upon ourselves to try on tells us she is on the other side so we ended up needing to move dressing rooms. Then after we move she was never around. I had a few questions because there was not one flower girl dress in size 5 which is my daughters size and the rest I liked were size 8 but I couldn't find our consultant and actually forgot which o... read more
Business response:
Hello Dee Dee, we would like to take the time to apologize for the lack of service you received on your recent visit to our store. Our number one focus is our guests, and we apologize if this is not what you experienced during your visit. We appreciate you bringing this to our attention, and we will be sure to let our management team know so that we make the proper adjustments. Thank you, Steven E.
I have done so much business with David’s Bridal.. from purchasing 3 bridesmaids dresses to using them for my wedding. I was pregnant for a wedding this month and wasn’t able to use a dress I bought because it did not fit me. I went to return the dress.. with tags on it and I was told I couldn’t return it. Another bridesmaid in the same wedding who is also pregnant needed to return a dress of hers that didn’t fit and the Duluth store took her dress back and gave her a refund no questions asked! I’m frustrated with their lack... read more
Business response:
Hello Hannah, we are very sorry to hear that you were disappointed with your experience. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,904 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.