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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I was told by sales consultant on 3 different occasions that as long as I ordered by the end of August, my bridesmaids dresses would be in time for my wedding on October 6. We went today, July 7 to order and was told they could not be in until November. They did offer an apology and suggested I change colors! Thanks to Bridal Traditions for saving the day!
Business response:
Hello Nikki. We would like to apologize for the miscommunication you had from our team. We strive to keep our guests well informed every step of the day, and unfortunately we did not provide that for you. We will be sure to share your experience with our team to ensure it will not happen again. Thank you, April B.
Terrible service.. and the experience is awful.. just go to real bridal stores and you’ll see the difference! It’s just kids that work here .. they don’t know or care about ur wedding day or vision!
Business response:
Hello Jen, we are very sorry to hear that your experience with us was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I ultimately ended up finding my dress and I am in love with it, however, my consultant Joan was not very helpful. She was no where to be found for a lot of my appointment. She just stuck me in a room with dresses and closed the door and left and I stood there confused about if she’d com back to try and help me get in the dress. Myself and my entourage were the ones zipping me into the dresses and straightening things. I wanted to try dresses with a slip under and she just pointed and said “there’s one there” and left me to ... read more
Business response:
Hello Caitlin, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.
Their bridal consultants have way too many brides at one time so you don’t get one on one attention to find your perfect dress. We ended up going through the racks ourselves after she disappeared for 20 minutes. They also never asked price range, just started pulling random dresses. Didn’t buy my dress here
Business response:
Hi Anna, we sincerely apologize that your experience with us was less than satisfactory. We do schedule multiple appointments that may occur simultaneously however, your stylist should be assisting both parties as they may be assigned to more than one at a time. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. Thank you, Steven E
I have to say I will NEVER give my business to David’s Bridal again. I was so excited to go pick out my dress that I would marry the man of my dreams in. When I arrived at the store the lady at the desk placed me with a young girl named “Carly”. When she approached us she said “ go out on the floor , find any dress you like and let me know and I’ll grab it for you”. We started looking and found several dresses. She disappeared for 10-15 minutes and I didn’t want to lose the dresses that I loved so I had my bridesmaid hold on... read more
I’d like to make a post about my recent experience today, first I want to say thank you to everyone who was very cooperative in my family you’re very appreciated and I love you all and thank you to Krislyn � at David’s Bridal in Monroeville, Pennsylvania, for your wonderful help and cooperation. We had a very large Bridal Party and you did absolutely amazing. With all that said I am about to bring the bad news, when we first got to the Bridal shop one of the lady’s stepped out from the shop and looked at our children with a ... read more
Business response:
Hello Shayla. We are deeply sorry for manner in which our staff member spoke to your family during your visit. We would like to apologize for the less then professional service you received on your recent visit. Thank you for your feedback, we will share it with our management team. Best wishes, April B.
I had an appointment to try on wedding gowns yesterday and was disappointed in my experience. I was sharing a stylist with another bride, which was totally fine. My girlfriend helped me in and out of the dresses the majority of my appointment anyway. I'm not sure if it was because I wasn't finding any styles that I liked, or if because the other bride being assisted was getting married much sooner than I was, but the person assisting me dropped me entirely and pulled someone different to take over for her. The whole thin... read more
I went with my friend for an appointment for her to try on wedding gowns. The whole appointment seemed very disorganized. Also, while this is not location-specific, the variety of styles of wedding gowns is not great. Most of the gowns seemed very embellished, and all seem to cater to that preference. We left feeling unimpressed.
Business response:
Hello Laura. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
I’ve never given a negative review, but David’s bridal gave me the worst experience I’ve had as a bride. It was the first place I looked at dresses so I wasn’t planning to buy anything. I tried on quite a few dresses but nothing really gave me everything I was looking for. I tried to politely excuse myself and basically say no thanks, I’d like to look elsewhere. The manager then got involved. She came over and asked me what I didn’t like about the dresses. I told her they were all missing something and none of them were perf... read more
Business response:
Hello Skylar, we are sorry for this inconvenience. We see a member of our team has been in contact with you regarding your concerns. Thank you, April B.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,906 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.