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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Took us to room with dresses. And that was it. Needed help & wasn't there. We left.
Business response:
Hello Melinda, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you, BrittianyD.
I didn’t realize that I needed an appointment. That was fine. The woman was so rude to me even explaining everything. I left in tears. I asked if I could look at dresses because I was just there for ideas and she said “No....our stylists are all busy” there was not one person in the store other than myself. At this point I walk out and leave. I am currently looking for another Bridal Boutique because this experience was shameful.
Business response:
Hello Ellissa, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
I bought this pair of shoes for my sister wedding but look at these pictures.I tried to exchange it with right one but PK didn’t accept and she was really rood and not helpful
Business response:
Hello Hoss! We want to thank you for taking the time to provide us with this feedback. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
Arrived for a scheduled appointment a bit early, and it was very clear everyone was much too busy to assist us any time prior to the appointment time, despite the fact there wasn’t a single other bride in the store. Our consultant, Chloe, was not helpful nor friendly, and it certainly seemed that we were inconveniencing her. After giving her a short list of dresses our bride had found online, she explained that none of these were available at this location. She was able to pull a few other dresses, and promptly put the br... read more
Business response:
Hello Steph. We are deeply sorry to hear that your recent visit left you feeling uncertain. We at David's Bridal strive to create a memorable experience for all of our guests and we did not live up to that standard for you. We would love to have you back for a more personal visit. If you would like to do so, please email us at Dbcares@dbi.com (Attn: April B) so we can set up a comeback appointment for you. Thank you, April B.
The hours were not changed on the website and I made 2 trips to the store on days they were now closed and at a time that was changed. I live over an hour away so it was an inconvenience to me. I picked out a bridesmaid dress, size, color and style. The dress that came in for me was the wrong color, wrong style and wrong size. Very poor experience with David’s bridal. I do not recommend unless you are planning several months in advance.
Business response:
Hello Monica, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
I went to David’s bridal to try on a couple wedding dresses with some of my family. It was a good experience and I found my dress that day. Upon going back for my first fitting, I stood on the pedestal for over an hour while a very inexperienced seamstress tried to pin my dress (in all the wrong ways) and had to keep asking for help. I finally had to wait until the next seamstress came on shift to help out. I went back a month later to pick up my dress (which I had made an appt for and they had called me to confirm the night... read more
Business response:
Hello Linz, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Don’t waste your time or money here! Ordered a $200 bridesmaid dress and it came with a huge stain! And the fabric wasn’t dyed properly so there are little white pieces under the lace that didn’t get any color. What am I supposed to do now!? $200 for this?!? Find someplace better than David’s Bridal.
Business response:
Hello Amy,we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
My sister and I were in there today looking for bridesmaids dresses for my wedding in September. We were assigned to Josephine. We were told that she is very friendly and will help us find the perfect dress... Well boy were they wrong. The entire time she kept reminding me that we didn't have time for much, which I repeatedly told her I'm aware of that. As my sister and I were looking at dresses, Josephine kept having an attitude with us about the dresses we were looking at. After 15 minutes we still hadn't found one she wan... read more
Business response:
Hello Stephanie, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
This place doesnt even deserve a 1 star. My wife got called fat and the workers are rude and rascist!!!!!!
Business response:
Hello Bill. We are shocked to hear about the experience your wife had with us and would like apologize. We want to investigate this further and invite her to email us at Dbcares@dbi.com(Attn.Ellice/Birmingham) with more details. Thank you, Ellice J.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,901 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.