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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
David’s Bridal of Greenville has given me the worst dress shopping experience. They are rude and unprofessional. THANKFULLY JJsHouse, online, was the best and very quick. Went on a Monday, I was paired with Cindy, she put me in a few dresses. They were a size 22W. The top was the only part that needed to be altered and bigger as they didn’t have any bigger in my size. I was told that a size 28W would work. Went back on Friday and was told infront of my MOH and her mom that my measurements exceeds their size chart and in SITU... read more
Business response:
Hello Brooke. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
The only good thing I can say is my daughter found a dress she liked. She and her mom hated the experience. She wanted me to come for the fitting so I took the day off and was RUDELY told I couldn’t be in the fitting room. Not a good way to treat a Dad with another daughter also planning a wedding.
Business response:
Hello Chris, thank you for your feedback. We sincerely apologize for this inconvenience. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
I just went in to this store to get color swatches for my wedding party. There were multiple associates standing around. I stood there for 10 minutes before I walked out of the store due to the fact that no one even tried to help me.
Business response:
Hello Britani, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you, BrittianyD.
I’ve been to this store a few different occasions and haven’t had problems until most recently. I am in two wedding parties this summer and I’ve had problems with this store on two separate occasions. First was when I was waiting for a dress to come in, I found out later that my dress had been there for almost a week and I had not been emailed or called and when I called the store to ask, I was told that they had been trying to contact me, which was obviously untrue as I had no missed calls, voicemails or emails in any of my... read more
Business response:
Hello Kristen. We are deeply sorry for the lack in communication from our store. There is no excuse for rudeness and we want to ensure that our staff is upholding company standards. Thank you for bringing this to our attention. We will be sharing it with the appropriate parties so that we can improve. Thank you, Ellice J.
Unprofessional and unacceptable business practices just to simply make a sale. I was lied to about my dress and delivery date. At time of pick up of a different dress they wanted me to accept a floor model that was stained ripped and nearly falling apart in areas that would appear noticeable. If you don’t want your wedding plans to be destroyed do not deal with David’s Bridal! Especially the Danvers, MA location!
Business response:
Hello Kellie. We would like to apologize for the experience you have had with your dress. We want to make sure that our stores are upholding company standards and would like to look into this further. Please email us at Dbcares@dbicom (Attn.Ellice/Danvers) with more details. Thank you, Ellice J.
I had the worse experience ever this is the 3rd time i have used David's Bridal and i will never go back my daughters dress is too small for her and my dress is huge so huge I can put it on and off with it zipped up. Just discussed with the people working there. They measured my daughter and her dress is too small. They refused to measure me and made up mesurements. David's Bridal you need better service and when you screw up fix it. It took 4 1/2 months to get my dress and it did not fit. They said I'd have to wait anot... read more
Business response:
Hello Beth, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
RecommendedShantal and Soroneda at the Colma David’s Bridal were so wonderful! It was my first time getting into any of these types of dresses. I thought I had an idea of what styles would look great on my shape, but they really hit the nail on the head. Shantal initially helped with my appointment because Soroneda had spent a longer time with another client (who by the way sought her out and was also very thrilled with her appointment!). I’m so happy she still found her way to me because she had such good insight on fit and style, whi... read more
RecommendedI said yes to the dress!!! 😍
Business response:
Hi Carley and congratulations on saying yes! It makes us so happy to see that our guests find their perfect dress and would love to see picture of the big day! Best wishes, Ellice J.
Lucy was the absolute sweetest tentative salesperson
Business response:
Hi Brenda! We are so happy to hear that you enjoyed your time with our team! Thank you for your wonderful feedback! Best, BrittianyD.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,899 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.