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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
The only reason I’m giving this store 4 stars is because I found my dress. This is my third wedding and I’ve never shopped for a wedding gown. This should have been a special time in my life. When I walked in to the Greenville, NC shop, it was based on a last minute decision. I’d been looking for a specific dress for months but had resigned myself to the fact that I wasn’t going to find it. Since this is my 3rd wedding, I didn’t want to wear white. Also, I’m a plus sized girl...I was immediately told that I would have to hav... read more
Business response:
Hello Robin, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We are so happy to hear that you were able to find the perfect dress for you! Please know that we will be sure to provide your concerns to our team to ensure better service in the future. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
I have bought 3 bridesmaid dresses from David's in the past and have never had an issue. So, when it came time for my own wedding, this is where I brought my bridesmaids to shop. The initial consult meeting went well, although the consultant did not measure anyone. My bridesmaids chose between two styles of dresses. Upon checkout, the consultant informed us that we had until the end of April to order all dresses so they would come in on time (one of my bridesmaids was pregnant and wanted to wait a couple months for sizing). ... read more
Business response:
Hello Jennifer. We would like to express our apologizes for the frustrations you and your bridesmaids have been having. We want our stores to be doing all that we can to ensure that our guests are being taken care of. We would like to see if we can assist and invite you to email us at DBcares@dbi.com (Attn.Ellice/Portland). Thank you, Ellice J.
I am very disappointed in your company. The sales associate measured me wrong at the first appointment resulting in the wrong size being ordered AFTER I told them what size to order, I know my own body better than they would. When I went back to exchange my dress within a couple of days I had recently found out I was expecting so picked dresses that would be able to grow with me. I tried many dresses on with the fake baby bump (which btw is not accurate), after narrowing it down to 2 dresses I was then told one of them wou... read more
Business response:
Hello Brittany. We would like to apologize for the frustrations you've had with your dress. We want our staff to be providing accurate services to all of our customers. We are sorry and would like to see if we can assist. Please email us at DBcares@dbi.com (Attn.Ellice/Natick) with more information. Thank you, Ellice J.
Does it normally take a month & a half for a simple unaltered bridesmaid dress to come in? I was told first week of June. Now June 13. Wedding is June 24th. Very disappointed.
Business response:
Hello Katie, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
RecommendedMuchas gracias Leonardo por tu buen trato y ayuda con el vestido de novia perfecto para mi hija...Dios te bendiga!!
Purchased my dress here and the salesperson rushed me the ENTIRE time. May I add that I had an appointment which I also had to wait for when we arrived! It was not a huge deal, but the service just went down from there. Once I found the dress, the salesperson said that she was taking it away to have it checked for any rips, tears or broken zipper. Come to find out when I got it home, the zipper was coming apart at the seam and the beading was coming off the back. Spoke to a manager and she said oh just bring it in we will fi... read more
Business response:
Hello Brittany, thank you for taking the time to provide us with your feedback. We are very sorry to hear you are having this experience. If you would like to discuss anything further please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Horrible service and online is no better received filthy items
Business response:
Hello Marcia. We are disappointed to see that you were not satisfied with your service. We would like to hear more about your experience. Please send us an email to dbcares@dbi.com (Attn:Ellice/Manhattan)Thank you, Ellice J.
Had a horrible experience compared to last time i was there .i had to grab my own wedding dresses to try on even though i had an appointment.i had to have another customer help me put on the dresses and she barely got me any dresses to try on. Even my maid of honor had to grab her own dresses to try on
Business response:
Hello Stacey, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
Ordered my dress in March! I was called yesterday and told that my dress was ready for pickup only for my matron of honor to get there to pick the dress up and it as ruined. The dress was dirty and my trained was ruined. While standing at the counter crying the manager tell me it’s okay i do that everyday I’m in here. So aggravated, so mad and upset!
Business response:
Hello Ajana, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,832 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.