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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Business response:
Hi Jennifer, we are so sorry to hear that our team disappointed you during your recent visit to our Flint store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. Thank you, Steven E
My experience this past Saturday was HORRIBLE. I scheduled an appointment like a month out for 2:00 on a Saturday for my bridesmaids to try on dresses. We got there and signed in and the lady told us to browse dresses and someone would be with us. So we start just kinda looking, no one told us to pick dresses or how anything worked. We finally started picking some dresses to try on. We waited an hour and a half before someone finally asked if we needed help. They didn’t offer us a chair or changing room or anything, mind you... read more
Business response:
Hello Alyssa, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Yesterday we went to David’s Bridal looking for Bridesmaid dresses. My daughter is the bride and had booked an apt for 2pm over 2weeks ago. We arrived early checked in we had 5 girls that needed dresses. Girls started to look and the sales girl they gave us Laura was rude. I had to ask for a chair for the bride (my daughter) to sit in while watching her girls try on. Laura did not help our girls when they needed clips for the dresses, getting in/out of the dresses, different sizes, nothing. I got on my phone and called anoth... read more
Business response:
Hello Tammy, thank you for providing your feedback on the experience your daughter and her bridal party had at our Kansas City North location. Like you, we are extremely disappointed to hear about the less than stellar service that they have received. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jill K.). Best wishes, Jessica H.
I have never left a review in my life, but this was just beyond horrible. Walk in, random child screaming, and the lady yells for Lisa “my consultant” over an intercom system. She comes over after awhile and asks if i have any pictures. I show her and she’s like ok cool, let me know if you find anything here you like, and disappears. There’s three small rows of dresses. We’re standing their alone so confused. Nothing in those three rows looks even remotely decent. Has stains on them, etc. She finally comes back and is like d... read more
Business response:
Hello Lindsey, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN BrittianyD. in the subject line. I will be sure to share your experien... read more
The service was terrible. And then when we finally got service after we had to ask, the lady had an attitude about it and we had an appointment made so they clearly knew we were coming for a small party.
Business response:
Hello Kenzie. We would like to apologize for the less then professional attitude you received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with an awesome experience. Thank you for your feedback, we will share it with our team to ensure a better experience in the future. Best wishes, April B.
I came here to look for a dress for my 10 year anniversary party, the girls in the front desk were so rude. “You can look around but don’t touch or try on, you need an appointment for that.” I just walked out. Maybe they were or are understaffed it crates negative energy and negative way of speaking to customers. Unfortunately and fortunately I had to return for a friends bridmade dress the energy was different. I still felt rushed out of there.
Business response:
Hello Cece. We would like to apologize for the experience you had at our store. While it is true that a lot of our stores run by appointment only, we want to ensure that we are communicating this professionally and still doing our best to be accommodating. We appreciate you bringing this to our attention, and will be sure to let our management teams know about your feedback. Thank you, Ellice J.
Business response:
Hello, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:Jessica H.) if you would like to share more of your experience. Thank you, BrittianyD.
If you can’t find a dress there then there’s something wrong. Every color, style, size. The sales people so nice!!!
Business response:
Hello Candi, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. Thank you, Steven E
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,832 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.