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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Highly encourage you to look for your needs at another boutique... a poor experience in two separate locations, then I go to pick up our bridesmaids dresses and see white dots on the lace part of the stresses and the consultant says “ya we only see that happen in the color you chose”... ok so wouldn’t someone say something prior to us selecting that color as a heads up... I gave them all back and said needs to be fixed ASAP! Completely shocked but shouldn’t...
Business response:
Hello Kristin. We are displeased to hear about your experiences with us. We want all of our stores to be providing quality service and products. We would like to hear more about this issue with the lace and invite you to email us at Dbcares@dbi.com (Attn.Ellice/Westwod) with more information. Thank you, Ellice J.
I was just there after being pushed to make a hair piece appointment at a bridal expo even though I had a dress. I went in excited to use a coupon and find some good veils and hair bling, only to be asked if I even had an appointment. I was shown where everything was with minimal help. Later, I got a text from David’s Bridal saying “sorry we missed you! Let’s reschedule!” Just felt like I wasn’t a valued customer.
The shitty attitudes of the staff in this place will never make me or my family return. Let’s not mention my sisters dress is MISSING ! Horrible!
Business response:
Hello Dominique. We are upset to hear that your time with us has not been a better experience. We apologize and would like to hear more. Please email us at DBcares@dbi.com (Attn.Ellice/Freehold) with more details. Thank you, Ellice J.
Very disappointed. Spent over 3 hours here yesterday. Finally found a dress, only to get up to the register and it ended up not being in their system, or it was a system error. I do not blame the ladies who work there, they were extremely helpful. But I am beyond upset. I had a price range and it was unable to be met. The warehouse offered two others but they were even more expensive and the first one was already cutting it past my budget. I ended up going elsewhere today, and finally have a dress.
Business response:
Hello Jennifer. Although we are happy that our team was accommodating, we are sorry that we were not able to fulfill your dress needs. We want to make sure that we are providing accurate information to our guests and will work with the appropriate teams to improve. Thank you, Ellice J.
I had my appointment today and it wasnt the best experience. They have lovely dresses. Seemed like we were being rushed and the rooms were kinda small.
Business response:
Hello Crystal, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
This was the worse experience I had! I had appointment to get fitting and waited 30 min before anyway can see me ! Then when I need to get my dress 3 weeks later my appointment was 6 they told me 45 min to hour wait to just try it back on ! When I asked to just give me my dress they told me they never did it! I was not happy they asked if I could come back at 8� so I did travel back and forth that sane night when I returned 7:50 I was told I was early � really if your late they dont see you but when your early it’s a probl... read more
Business response:
Hello Christine. We are deeply disappointed to hear about your frustrations with our store. We are committed to completing alterations in a timely manner as well as providing great service. We apologize and will work with mangement to improve moving forward. Thank you, Ellice J.
They tell people things and don’t fall thru with it! Definitely will be taking business elsewhere!
Business response:
Hello Amber, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
Business response:
Hi Alegna, we are so sorry to hear that our team disappointed you during your recent visit to our Pinole store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. Thank you, Steven E
Horrible experience. My mother made an appointment two weeks ago - she received multiple calls and texts confirming the appointment. When she arrived the staff began arguing about who would take care of her and stated that staff were sent home early and nobody was there to assist her. I will revise this to say, customer service was so kind and apologized tremendously. Best to try other David's Bridal locations in CT and not the Manchester store.
Business response:
Hello Kait, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for your mother. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,832 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.