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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Buyer beware. David's Bridal doesn't care about their customers. My granddaughter's mother purchased all of her bridesmaid dresses and her wedding gown at David's Bridal. The initial purchase was stressful enough (They didn't give her things she had paid for - like her bustle). Then, tragically, after she took her dress home their house burned to the ground. They made it out in the middle of the night with their lives and the pajamas on their backs. Insurance will only pay for a portion of the dress; and not in time for the... read more
Business response:
Hello Ashley, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Bunch of young girls working at the Danvers location and no one came to help us although we had an appointment. We left after 10minutes of browsing. The girls to busy laughing at other customers, so high school.
Business response:
Hello Sovadnara. The experience that you described above is unacceptable and we would like to apologize. Your visit does not reflect the customer service David's Bridal strives to achieve for our guests. Thank you for bringing this to our attention. We make sure our management team sees your feedback. Thank you, Ellice J.
I have had multiple bad experiences with David’s bridal. Hopefully this will be the last time!! I refused to use David’s bridal for my wedding because of past experiences. My older sister went with David’s bridal ( 4 years ago) and she got a completly different wedding dress 😳. 2 years ago my other sister used them for the bridesmaids dresses and the color was wrong!! We felt it was only right for them to dismiss fast shipping since it was their mess up. Nope. I had to call higher level people to get them to fix the probl... read more
Business response:
Hello Maria, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I have had multiple bad experiences with David’s bridal. Hopefully this will be the last time!! I refused to use David’s bridal for my wedding because of past experiences. My older sister went with David’s bridal ( 4 years ago) and she got a completly different wedding dress 😳. 2 years ago my other sister used them for the bridesmaids dresses and the color was wrong!! We felt it was only right for them to dismiss fast shipping since it was their mess up. Nope. I had to call higher level people to get them to fix the probl... read more
Worst Bridal experience! Appointment was at 1:30, we were told to walk around while they paged our consultant which was fine. Over 10 minutes later, Tiffany appears. I tell her what I am looking for, and she pulled everything that I did NOT want!! I tell her once again what I’m looking for and she continues bringing me dresses that I had specifically told her wasn’t the style I was after. I tried on the dresses anyways to try and not be rude. But I was very upset as I felt like it was a waste of time for both me and my famil... read more
Business response:
Hello Amy, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
After ordering my bridesmaids dress on 2/24 we have had reorder the dress twice. This time I was told that the dress won't be in until 2 weeks before the wedding, and they unable to rush the order, even though it's reordered due to their error. The sales women who "helped" the last time I was in the store told me that it is likely some of the issues with the dress are due to my larger size and they needed to use more fabric (if that's the case, why would they offer the dress in that size). And I tried on the same dress in a ... read more
Was not a good experience at all, the consultant was horrible, would not recommend David's Bridal at all!!!
Business response:
Hello Kathie, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
When we came into Davids yesterday for our appointment at 10:30 our consultant gathered my information. I had brought in my mother and my sister with me and our consultant never asked who they were or what their names were. When she was showing us the “showroom floor” she had her back turned to my mother and sister the entire time which made them feel like they were unwelcome to the appointment. Once we picked out my three dresses to try on she put the corset and slip in the room for me and told me to put them on. I could n... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,832 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.