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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Absolute worst business and service i have ever experienced.
Business response:
Hello Devon, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:Steven E). Thank you, Steven E
I hear you reneg on faulty clothing. Too bad. Reputation sucks.
Business response:
Hi Phail. We are disappointed to see that you are not satisfied with our brand. We would like to hear more about your experience. Please send us an email to dbcares@dbi.com (Attn:Ellice/Totowa). Thank you, Ellice J.
Our experience at the Nashua, NH location was HORRENDOUS. The first issue, and biggest was the fact that the employee (Gail) helping us made some very innappropriate, rude comments about one of my bridesmaids chest size (or “girls” as she put it). She is a bustier woman, but to make comments about how it “may be hard to find something to fit them” is uncalled for. She simply could have said “Let’s Work to find something that will look good on everyone”. Then, we were told “choose some dresses and try them on”. NO help outsid... read more
Business response:
Hello Katelynne, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. Jill K City/Store Location) Thank you. Jill K.
Word of caution for any one using David’s Bridal- I picked out my dress a few weeks ago and put it on layaway until I had the money to pay it off. I originally tried it on with a veil, but wasn’t 100% sure that I wanted that veil, and decided after that I didn’t like it. I put the veil on layaway after talking with the store clerk, because she told me I could remove it from the layaway and would only pay 10% of the veil cost as a forfeit fee. So when I went to pick up my dress yesterday and asked them to remove the veil,... read more
Business response:
Hello Chelsea, thank you for taking the time to provide us with your feedback. We are very sorry to hear you are having this experience. We would love the chance to talk with your further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. Jill K City/Store Location) Thank you. Jill K
Business response:
Hello Hannah, thank you for your star rating. We are disappointed to see that our team did not provide you with 5 star service, and we would like to know more about your visit. Please send us an email to dbcares@dbi.com (Attn:Jill/NorthAttleboro)with more details. Thank you, Ellice J.
A month wait for a dress. Okay, but wrong size. No time to get the proper one sent,though. You can't order dresses using pants size, either. Then why did my bride show up with a trumpet crinoline for a ball room skirt ? You guys are buying into a woman's special day, have you no pride ? And, dang. $10.95 for the bag ?? For real ???
Business response:
Hello Terry, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Super disappointed and beyond stressed and upset . With the fact that I felt rushed and invisible while I was at a David's bridal here in Austin Texas picking out my wedding dress I'm assuming because it was prom season and height of engagement season but after the fact I still stayed due to David's bridal's name and high reputation which it did not live up to I purchased the dress they ordered it online it took 5 weeks to receive it I picked it up and in less than 24 hours I call to return it any and everyone has told me NO... read more
The only reason I’m giving his 2 stars is because the new store manager, came in an saved the day. The moment I walked into my appnt, the lady who was assigned to me to help from my maid of honor dress was a joke, I don’t even know her name. She never told me, or my party. She asked my sizes and color, showed me my room. And that’s all I saw of her. I saw her walking to another client, asked her if she had this style test in my size and said no that’s one of a kind and walked away, no, “let me find you something similar” it ... read more
Business response:
Hello Karlie, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
So I had an appointment at 5 pm for my bridesmaid fittings and we were running late due to traffic so I gave them a courtesy call to make sure it would still be ok to come and whoever I spoke with (unfortunately I didn’t get a name) told me it was fine and to just come at 5:30. Upon our arrival I was greeted with Danielle and she’s hostile because of my arrival time and tells me that I will only be meeting with my consultant for 1/2 hr, mind you- I called before 5 and they told me it was ok?? I was upset and explained to Da... read more
Business response:
Hello Ivana, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team.We would love to have you back to provide you with a much better experience. Thank you for taking the time to share your experience with us, Steven E.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,793 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.