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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
The service is horrible!! I stood there waiting for 5 minutes while a group of consultants spoke to each other about personal stuff- my poor dad was standing there on crutches two weeks post op and they did nothing. When she finally looked up to acknowledge me she said can I help you? And I said yes I have an appointment she found the consultant who we were booked wot, who said I’m too busy with a bride to help so they passed us off to someone else. We finally get back to the change rooms and instead of helping us with the d... read more
Business response:
Hello Char, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jill K.-406). Best wishes, Jessica H.
Was not happy with the service we got there they were very nasty with us
Business response:
Hello Danielle. We would like to apologize for the less then professional attitude you received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with an awesome experience. Thank you for your feedback, we will share it with our team to ensure a better experience in the future. Best wishes, April B.
Awful experience from the start. Avoid the place. The only good thing about DB is the prices are decent for bridesmaid dresses. We arrived to our appointment and it was a zoo inside. Packed with people. We were told to wander and start picking dresses and our consultant Hannah would be with us shortly. We started looking and picked a couple dresses, and aft and about 15 mins into the appointment she finally came to us. She then ushered us to our designated change room where there was literally no room for us to sit/wait an... read more
Business response:
Hello Chrissy, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jill K.- 403). Best wishes, Jessica H.
Well let’s start by saying that my experience was not what we ( the bridal party) thought it would be. We got there in the morning for our appointment we check in. Instead of asking how you spell my name they just wrote it out the way they wanted to, almost 98.5 percent of the time people ask “do you spell it with a K or a CH” instead they just wrote my name on a card wrong... NOW the dresses we looked at were not what we wanted tried maybe 10 dresses alll totally different and when we finally asked for a ball gown I was to... read more
Business response:
Hello Christina, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jill K.-400). Best wishes, Jessica H.
Worst experience ever!!! The consultant was very rude , not friendly , unprofessional. She didn’t offer to hang my dress, she didn’t offer to help me put my dress on . I had to ask her to help me and then she did and left the stall, came back to tell me they don’t sell bra’s in my size. Didn’t even offer to help me take my dress off just left the stall and didn’t come back until I was leaving at that time I told her I was pissed and very disappointed. Will never go back there again !!! So damm unprofessional
So excited to pick up my dress and Crystal sash yesterday, Saturday at David's Bridal. Drove from Stockton to Modesto to pick it up first thing in the morning and was just handed it by one of the staff there. Drove back home to Stockton so excited to see it and when I unwrapped the hundred and $50 rhinestone sash belt that really makes the dress I was disappointed to see that there was a large Stone missing from it. I called back the store and spoke to someone and explained the situation. She asked me to bring it back to the... read more
Business response:
Hello Michele, thank you for taking the time to share your experience. We will be sure to share your feedback with our team to make sure this does not occur again. We take all of our customers very seriously and want you to know that we will be working with our team further to make improvements. Your comments will help to grow as a company. Thank you, Steven E.
I wasn't going to say anything because being in a wedding and planning my own (mostly reception) at the same time is stressful enough, but after the experience that one of the bridesmaids had today, I will not remain silent. We came there to try on dresses for the wedding that we will be in. The other bridesmaid couldn't make it and we told our stylist, Harley, that she will come by later to get hers. We tried on and bought our dresses for the wedding and told our friend the dress and the size and the color. While we were t... read more
Business response:
Hello Ashlynn. We would like to apologize for the less then professional attitude you received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with an awesome experience. Thank you for your feedback, we will to address it with our team to ensure a better experience in the future. Best wishes, April B.
Business response:
Hello Sue, we apologize for not providing exceptional service during you visit. If you would like to discuss your experience or may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
If at all possible DO NOT GO HERE to get your dress!!! They are horrible!!! They do not care about their brides and their needs at all. I bought my dress almost a year ago there and have been trying to get alterations done from them for almost 4 months and still don't have my wedding dress. My wedding is in about three weeks... They ordered me the wrong size in my dress and the straps were messed up when the dress finally came in. I asked them to order me the right size dress for they tried to charge me 900 dollars in altera... read more
Business response:
Hello Jordyn, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,758 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.