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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
So. Apparently calling ahead and making an appointment for one on one for a bridal party means the associate would have to split her time with another bridal party. Not only that, but we were so rushed on getting out of there. The associate was kind of rude, telling the bride..who had an idea of what dresses she wanted, that she couldn’t pick a certain style because it didn’t come in a certain color. They seem pretty unorganized and understaffed. If there was an option for 0 stars. I would give that. Also, maybe try to vacu... read more
Business response:
Hi Nicole, we sincerely apologize that your experience with us was less than satisfactory. We do schedule multiple appointments that may occur simultaneously however, your stylist should be assisting both parties as they may be assigned to more than one at a time. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve.We will be sure to pass along your concerns. We would love for you ... read more
I was pleased with our consultant, she was very nice, but left us to work with a bride. My problem began when we were never asked what our budget was which led her to pull a dress over our budget and not in our size. So, not only did I spend more than I planned, I have to spend extra to get it altered to actually fit. Once she fell in love with the dress I couldn’t say no. Will not shop here again and next year we will go to Boom Babies for our senior prom dress.
Business response:
Hello Linda, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
I’m so very disappointed in the way my alterations appointments have gone. Here we are 3.5 weeks before my wedding and I had my 2:00pm appointment scheduled since the last month. I show up right at 2, was taken to the back where I sat for 40 minutes because I was informed that my dress had difficult material and still needed to be steamed. 2:40 I FINALLY get to put my dress on already frustrated. I notice that on the back side where I had my new sash tacked on was sewn on by Davids Bridal, causing my sash fabric to “bubble” ... read more
Business response:
Hello Tara, Thank you for sharing your valuable time and review, regarding your visit with our team. We would love to ensure you are able to find everything you may need for your special day. If you would like to provide us with additional suggestions on how we can improve, please do not hesitate to contact us at dbcares@dbi.com, (Attn: Ellice J. - Springfield Location). Humbly Yours, Jill K.
The main manager is very rude and pushy, not friendly or accommodating.
Business response:
Hello Abby, We are terribly sorry to hear that your visit with our location was anything less than magical, and we would love the chance to ensure you are celebrated as you deserve. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location) so we can speak with you further regarding your visit. Humbly Yours, Jill K.
No one called or emailed me to let me know that my dress was ready for pick up....I had to call & find out & they said I had to pick it up by tomorrow or it would be sent back. When I said that no one called me all the girl on the phone said was oh!!!!
Business response:
Hello Micky. We apologize for the lack of communication. Thank you for sharing this information with us so that we can improve on this matter in the future. Best Wishes, Steven E.
Felt like a fat loser bride after dealing with alterations here . After two tries . I was misled and didn’t end up with a dress . Humiliated. The manager and sales clerk Hayley were very sweet . But the entire process of dealing with getting a dress was a complete disaster . 3 weeks until my wedding and now I don’t have a dress.
Business response:
Hello Julie, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Business response:
Hello Melinda, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Very disappointed. My mom bought me a dress from someone that bought the dress at David's bridal never worn. I called to see if they would do my alterations seeing how it is one of there dresses that still had tags and they can't because I'm not the one who bought it new from David's bridal. Am I being punished for buying one of there dresses from someone who didn't get to wear it? It's business at the door and they turned it away. Will not shop here again. Have to find else where for bridesmaids dresses as well.
Business response:
Hello Samantha, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,739 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.